Doddle Cover Anmeldelser 

Graham was very helpful in getting me a good quote for my car with modifications. Thank you!

Had quite a few details to give to Rosh, however, he was very good at explaining everything to me clearly.

Good price and professionalism.

Graham was a great help, very polite and was straightforward with getting me the best quote

I cancelled my van insurance policy within 24 hours of taking it out, before the cover had even started. Despite this, Doodle Cover wanted to charge me a £75 cancellation fee.

I emailed them disputing the charge and asking for an explanation. Two weeks later, I’ve received no response and still haven’t received my refund.

The customer service is appalling. Trying to get through on the phone takes nearly an hour, emails go unanswered, and getting your own money back seems to be an impossible task.

They were quick enough to take my money but seem in no hurry to return it.

Based on my experience, I certainly wouldn’t recommend Doodle Cover. Avoid the hassle and take your business elsewhere.

UPDATE – 14 October 2026

Interestingly, Doddle Cover managed to respond to this negative Trustpilot review within hours, despite failing to respond to my previous emails.

They claim refunds are processed automatically, yet 14 days after cancelling my policy, I still haven’t received a penny.

They’ve also justified their £75 cancellation fee as covering administration costs, without providing any breakdown of those costs.

It’s disappointing that a public negative review gets a quicker response than a paying customer trying to get their money back.

I’m still waiting for my refund and a proper response to my emails!

FINAL UPDATE – 17 October 2026

I can now confirm that I have received my full refund of £1,050, including the disputed £75 cancellation fee.

While I’m pleased this has finally been resolved, I’m disappointed that it took repeated attempts to contact the company, a formal complaint and a public Trustpilot review before the matter was settled.

I also find it interesting that Doodle Cover continues to justify the £75 cancellation fee in its public response, despite the fact that I have now received a full refund.

I appreciate the eventual resolution, but the poor communication and unnecessary stress have left me with very little confidence in this company.

I’m updating this review to be fair and transparent, so that other potential customers can see both the problems I experienced and the eventual outcome.

Very good helpful

Jammal is very good at his job would highly recommended 👌

Good service. Tanraj was so helpful and patient with helping me get a quote.

Abir was excellent today, very clear and explained everything I needed to know. Very reassuring with any questions I had.

Fantastic experience during my renewal of my car insurance

Great experience
Everything is good

Mr Boad is a good service . Mr. Boad l am Mr Lim and not Mrs Lim. Please

Great customer service by Theo. Thanks

Theo was very knowledgeable and excellent to deal with

Excessive waiting time, more than 1 hour

Doing their job perfectly

Absolute scam, don't trust the quote they give on comparison sites!
They are a middle-man rather than a broker and are unable to provide the level of cover or price advertised when it comes to it.
They even sound like a bunch of dodgy geezers on the phone!
Wouldn't be surprised if they are just mining people's personal information as they ask for a lot of it.
Definitely avoid, don't fall for the false quotes!

Andy handled my request quickly and efficiently

Easy peasy deal on the phone and good price for value, thanks a lot 🙏