Brilliant service from start to finish. I was able to book an appointment at a time that suited me, with a doctor who had the right expertise for my symptoms. The joining link arrived by email, and I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dr was late for call but called me directly and was fabulous, really good at explaining and empathic. Professional and referred my case further
What a great experience. Booking was very easy. Appointment available almost immediately. Doctor was super nice, listened to the problem, advised accordingly and spoke to me in plain English. Advised... Se mere
Virksomheden har svaret
At 1.30am I was able to talk through my concerns with a lovely caring and friendly doctor. She laid it all out straight, answered all my questions and so I reluctantly went to A&E where 5 hours later... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
Kontaktoplysninger
19-21 Great Portland Street, W1W 8QB, London, Storbritannien
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4,3
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to use
Easy to use
Quick contact with aGP
Still not sure if I will be able to see the Consultant I want, as complicated process of how to choose this person?
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Dear Su,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very helpful doctor but expensive prescriptions
Very helpful doctor, listened advised and referred me.to extra help. Make sure you have private cover when using as I have found myself in a bit of limbo. Also remember that prescriptions provided by this service are quite expensive
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Thank you for your feedback, Kris. We’re very pleased to hear that you found the clinician helpful and supportive — we appreciate you taking the time to share your experience.
We’re sorry to hear about your concerns regarding prescription costs. Please note that medication pricing is set by the independent pharmacies that dispense the prescriptions, and these charges are outside of our control.
If you need any further assistance, please don’t hesitate to contact us by phone on 0330 088 4980 or by email at contactus@doctorcareanywhere.com. We’re always happy to help!
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Rubbish! Never had a successful appointment
The 2 GP appointments I've booked across 6 months have been no shows from the "doctors" (mostly not doctors but medical practioners). I booked another that was cancelled. What's the point in this service? I have made an NHS appointment in the end. Do not use this system if you want a better service than NHS, they don't even provide a service.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello Alice,
Thank you for taking the time to leave your review.
We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
It was a very positive experience
It was a very positive experience; the setup was simple, and the advice given was very helpful.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello James,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Quick swift and professional advice.
Quick swift and professional advice.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Kevin,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to use
Easy to use. Fast. Appointment within the hour. Very reassuring. Thank you.
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Matthew,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
I had a very efficient experience
I had a very efficient experience with them when I needed to see them to get an authorisation code for private medical care.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello,
Thank you for taking the time to share your experience. We’re delighted to hear that you found our service efficient when obtaining your authorisation code for private medical care. We understand how important it is for this process to be handled promptly and smoothly, and it’s reassuring to know we were able to support you effectively when you needed us. Your feedback is greatly appreciated and will be shared with the team. Please don’t hesitate to get in touch if we can assist you again in the future.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Besvarelse fra Doctor Care Anywhere
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very knowledgeable and helpful
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello Andrea,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Simple and straightforward to use with…
Simple and straightforward to use with plenty of choice of times to speak to a doctor. Would highly recommend.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Will,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service
Great service. Efficient, knowledgeable, professional.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Keith,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Flexible appts and variety of doctors and times and dates to choose from
I like having flexibility when it comes to booking an appt, lots of choice of doctors and times/days. The doctor was easy to talk too and having listened to my concerns was happy to give me further tests to reassure or confirm my worries. Should hear within 5 days so hopeful I get a date in the next few days.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Nicci,
Thank you for taking the time to leave your review.
Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Horrendous service, would not recommend for anyone at all ever
Paid for my daughter to subscribe to this service so they wouldn't have to wait for an NHS appointment. The first doctor ignored everything my daughter said about their pain and told them to go to their NHS GP. The write up afterwards was full of incorrect information, either opposing what my daughter said or with information that she hadn't even asked my daughter about. The appointment lasted 4 minutes out of the 10 that were scheduled. We tried again with another doctor, who also did basically the same thing. Didn't listen, and didn't help. Just tried to redirect them to the NHS.
We made a formal complaint which took 3 months to finalise, with no real resolution. They agreed that their service hadn't really been good enough but only offered a £15 reimbursement out of "goodwill" after taking 6 months worth of payments (also not initially clear that payments weren't actually monthly).
Absolutely disgusted by the whole process and wouldn't recommend to anyone at all. Went with a BUPA appointment after that and fared so much better - not perfect but at least listened and offered things to try (not an advert for BUPA, just pointing out there are other better services).
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Dear Stephanie,
Thank you for taking the time to leave your review.
We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Usually a not so great experience
These doctors are very limited in what they can do.
They often can't prescribe. They can't refer you to do tests. Every single time I've tried, for different reasons, the outcome has been "Nope, I can't do that, contact your GP".
Most of the doctors I contacted have very poor audio setups, generally integrated microphones, I could barely understand them.
The Doctor Care Anywhere App is just broken for me. It's been for years. I just use the web version on desktop, which has its own share of UI/UX issues (just to cite one, when you tell it to use your webcam, it forces me to also use its integrated microphone which is awful).
I only use DCA because it's part of my workplace's benefits, otherwise I wouldn't bother.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Excellent support
Excellent support. Dr took time to listen to issue and help organise the appointment which was easy to book and was on time. Very pleased.
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Michael,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Just a very simple system to get a…
Just a very simple system to get a doctor unlike the nhs! Well done.
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Sunny,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really helpful consultation
Really helpful consultation. Very attentive and informative and reassuring. Brilliant experience and fast delivery of report. Thank you
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Jamie,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service
Great service. Appointment was within an hour and the person was knowledgeable, polite and helpful!!
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Cornelis,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Recommend AXA!
I’m really pleased with the outcome and happy with how the video call went as being hard of hearing I prefer face to face l
The Doctor was extremely helpful felt at ease with her , was prompted quite a few times as unfortunately I’m one of those people who goes not write down the symptoms and when they occurred etc
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Jaswant,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to book and lots of available…
Easy to book and lots of available slots available
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Jason,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.