Having driven for many years and never had an accident, I was very nervous about having my car repaired and got very anxious with the thought of arranging the process. I cannot speak highly enough ab... Se mere
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Se, hvad kunderne siger
Would highly recommend this Company they took charge of everything from start to finish very friendly courteous service. Kept me informed about collection delivery and ongoing repairs. Car came back i... Se mere
Excellent service throughout. My car was collected, repaired as new & returned on time. It was also washed & valeted. I was kept informed at all stages of the process & everyone I met or spoke to was... Se mere
Great, friendly, courteous staff. Car was collected on time. I was kept updated on repairs and as I had a hospital appointment the day it was due to be returned I was able to collect it and have it s... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktoplysninger
Lock Lane 15, CV34 5AG, Warwick, England, Storbritannien
- 0345 878 5599
4,7
Fremragende
500 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They kept in touch, got the work done quickly and done a great job
Very good service, told me what was being done, and done it quickly
11. april 2025
Uopfordret anmeldelse
Except for delay in receiving some…
Except for delay in receiving some parts (not their problem), service was efficient and courteous and I was kept notified of all changes in schedule. Car was picked up and delivered promptly.
28. marts 2025
Uopfordret anmeldelse
Great service and a fantastic job on…
Great service and a fantastic job on the paintwork, looks as good ad new.
21. april 2025
Uopfordret anmeldelse
Excellent service 5star customer…
Excellent service 5star customer service quick and professional brilliant work!
Definitely recommend.
8. maj 2025
Uopfordret anmeldelse
Very nice job my bmw x3 quick finished everything perfectly 👌 good thanks all staff
Thanks all staff very good service my car quick work
6. maj 2025
Dear DLG Auto services
Dear DLG Auto services, just wanted to say a big thanks for turning my van around so quickly! Being a window cleaning service it would have been such a delay in getting my work done. Brilliant work, came back nice and clean too.
30. april 2025
Uopfordret anmeldelse
Very quick and efficient service
Very quick and efficient service. Car returned with a great finish, all repairs very well matched to existing bodywork.
25. april 2025
Uopfordret anmeldelse
All round excellent
All round excellent. Car picked up from home. Kept me informed about progress via internet. Repaired and returned in a week. All great service. Thank you.
23. april 2025
Uopfordret anmeldelse
My car was repaired to a high standard…
My car was repaired to a high standard it was cleaned before it was returned very good service thank you
15. april 2025
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Car repaired well but not cleaned to same standard.
Car repaired really well. Can’t tell the difference between old and new parts. Superb work. Interior was supposedly cleaned though it looked like someone quickly went around with a hoover leaving lots of dust behind. My car was quite dirty and used though, but still, it was supposed to be cleaned to a high standard and I went over it with my own hoover when it was returned. This is why only three stars not five.
25. april 2025
Uopfordret anmeldelse
Besvarelse fra DLG Auto Services - Warwick
We appreciate your feedback and are glad to hear that the car repair was done to your satisfaction. We strive to provide a high standard of service and are disappointed to hear that the interior cleaning did not meet your expectations. We will take your comments seriously and use them to improve our cleaning procedures. We value your business and hope you will choose us again in the future.
Good looking repair
Good looking repair. Wasn't sure when I would get my car back though!
27. marts 2025
Uopfordret anmeldelse
Excellent service
From the start I was kept informed of when my car was to be collected and the work necessary to repair the damage. The chap who came to collect my car was very friendly and when it was returned, it was parked on our drive and the keys posted through the letterbox as I was out. Overall, we received excellent service and the process was made as painless as possible.
24. marts 2025
Uopfordret anmeldelse
Impressed with repairs by DLG Warwick
DLG collected my car from home on Tuesday, they kept me upto date with the ongoing repair process. Fortunately the damage wasn't too bad. On Friday, they called me to say all the repair work was done and my car was ready to be returned. I chose to collect it myself Saturday morning. The repairs are superb, you can not tell there was ever any damage. Plus, they gave my car a clean. Very pleased with the service.
5. april 2025
Uopfordret anmeldelse
rilliant thanks so much for my car…
Brilliant thanks so much for my car repair from pick up Richard w and his team really looked after me! And so impressed with the car! Thanks 😊
9. april 2025
Uopfordret anmeldelse
Very organised and good communication
Very organised and good communication
8. april 2025
Uopfordret anmeldelse
All ends well! …
Very thorough in providing information regarding collection of damaged car, regular communication regarding on how the repairs were going and then delivery of repaired car. The repair itself seems faultless and it was also completely valeted too! Great job.
8. april 2025
Uopfordret anmeldelse
Repair
Car went for a repair. Great job and clear consistent communication throughout. Thanks for a great service
8. april 2025
Uopfordret anmeldelse
Great service
My car went in for accident replacement of driver wing mirror - great service from allocation of work by insurer, collection of car to return delivery of car.
1. april 2025
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