The repair itself was excellent but when the car was returned there was no power. The battery had been run down and not recharged
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Perth DLG Auto Services Repairs to Audi Q3 Quattro TDI JSL 20. Right from the start the staff were polite & provided all information.Towards the end one minor complaint was dealt with professionall... Se mere
I was contacted by DLG just after speaking to my insurer and arrangements put in place to bring a courtesy car and take my vehicle away within 48 hours. I was kept fully informed of the progress of t... Se mere
Virksomheden har svaret
My car was repaired by DLG after an accident.They were most efficient. They took my vehicle away on time,as arranged.They kept in touch throughout,then they returned the car beautifully cleaned and re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktoplysninger
Friarton Bridge, Friarton Road, PH2 8DD, Perth, Scotland, Storbritannien
- 0345 877 6922
4,3
Fremragende
227 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic service from start to finish
Fantastic service from start to finish. I was contacted quickly and the repair process was explained in detail. My damaged car was picked up at the promised time and the repairs completed well within the timescale originally indicated. The car was returned swiftly with the repairs completed to a very high standard. The car had also been fully valeted. I was kept up to date regularly with the progress of the repairs. Following my collision, the experience I had with DLG Auto Services made a stressful situation so much easier. I’m very grateful for their professionalism and skill.
30. juli 2024
Besvarelse fra DLG Auto Services - Perth
We are delighted to hear about your positive experience with our services. We strive to provide our customers with a seamless and stress-free repair process, and it's wonderful to know that we met your expectations. We appreciate your kind words about our team's professionalism, communication, and the quality of our work. We are committed to delivering exceptional service and are thrilled that we were able to make a difficult situation easier for you.
Great customer service from everyone I…
Great customer service from everyone I spoke to on phone or at my house .perfect repair and ar taken a d brought back when they said they would 0
30. juli 2024
Besvarelse fra DLG Auto Services - Perth
We're so glad to hear you had a positive experience with our team. We appreciate you taking the time to share your feedback. It's wonderful to know that you were happy with the service you received, from the initial phone call to the completion of your repair. We strive to provide excellent customer service and are delighted to know we met your expectations.
Besvarelse fra DLG Auto Services - Perth
We appreciate you taking the time to share your positive experience. We're glad to hear that you were pleased with the repair and communication.
Speedy efficient repair...thanks
30. juli 2024
Besvarelse fra DLG Auto Services - Perth
We're so glad to hear that you had a positive experience with our repair service. We appreciate your kind words and feedback.
Great communication and timely repair…
Great communication and timely repair to a high standard
23. juli 2024
Besvarelse fra DLG Auto Services - Perth
We appreciate your kind words and are glad to hear that you were satisfied with our communication, timely repair, and the high standard of work.
Good, respectful service.
All questions were answered and everything was clear. I feel the team did a good job and respected me and my vehicle. Everything seems to have been sorted out okay.
10. juli 2024
Besvarelse fra DLG Auto Services - Perth
We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent customer service and are pleased that our team was able to meet your needs. Thank you for choosing us.
Car repair
My car was repaired quickly and efficiently. I was kept informed about it's progress. Staff were polite and helpful.
26. juni 2024
Besvarelse fra DLG Auto Services - Perth
We're so glad to hear you had a positive experience. We appreciate your kind words about our staff and the speed of your repair.
Great service
Kept updated at all times as to stage of repairs. If It had to phone always good communication.
13. juli 2024
Besvarelse fra DLG Auto Services - Perth
We appreciate you taking the time to share your positive experience. We're glad to hear that you were kept informed throughout the repair process and that our communication was helpful.
Repair carried out in a timely manner
Repair carried out in a timely manner. Good quality looked like new.
10. juli 2024
Besvarelse fra DLG Auto Services - Perth
We appreciate your positive feedback and are glad to hear that you were satisfied with the repair. We strive to provide high-quality service and are pleased that you found the results to be satisfactory.
Very efficient and kept me updated on…
Very efficient and kept me updated on progress of repairs
16. juli 2024
Besvarelse fra DLG Auto Services - Perth
We appreciate your kind words and are glad to hear that you were pleased with the efficiency and communication during the repair process.
Very polite and kept me up to date with…
Very polite and kept me up to date with everything relating to my car
9. juli 2024
Straightforward,good communication…
Straightforward,good communication &service. Repair done well and quickly.
10. juli 2024
I was kept up to date of the various procedures the car was being taken through.
Collected on time by friendly knowledgeable driver.
3. juli 2024
Good service repair seems excellent car…
Good service repair seems excellent car returned beautifully cleaned!
26. juni 2024
Friendly and Professional
I was most impressed by the progress reports on my repair and the friendly but professional communication.
27. maj 2024
Car picked up quickly was kept informed…
Car picked up quickly was kept informed on repair and even when wrong car was delivered back …the driver returned within an hour with the correct one !! Car was immaculate on return .
12. juni 2024
Great repair job and kept informed at…
Great repair job and kept informed at all times throughout the process
12. juni 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.