We were referred to DLG Basildon through our insurance and the service was too class from collecting our car till it was dropped back. They arranged the hire car and kept us informed during the repair... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Awesome service. Car was picked up and delivered within agreed SLA and work was completed to perfection. Thank you
I was directed to DLGAutoServ by my insurance company. I filled out the relevant online form on Saturday 14 February, my car was collected on Monday 16th and was returned to me repaired on 19th. Apart... Se mere
Virksomheden har svaret
My Merc C250 was repaired by DG body garage with damages on the driver side and rear bumper, the level of communication from collecting the car till repairs was complete and car delivered was amazing... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktoplysninger
Luckyn Lane, Yardley Business Park, SS14 3BZ, Basildon, Storbritannien
- 03453030352
4,7
Fremragende
283 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Car picked up low loader repaired great…
Car picked up low loader repaired great repair and low loaded back great service
26. januar 2024
So impressed with DLG
So impressed with DLG. Excellent communication and top quality work. Highly recommend.
10. januar 2024
Uopfordret anmeldelse
Car just like new
Car just like new. Brilliant work done from collection to delivery 💯✊🏿
27. december 2023
Absolutely professional and supportive…
Absolutely professional and supportive from 2 hours after my car was smacked front and back to full repair in 14 days
Absolutely cannot fault
Would recommend without hesitation
Well Done
27. december 2023
Good service informative kept up to…
Good service informative kept up to date. Very happy with repairs
27. december 2023
Excellent
Excellent. Collected car and returne it when done, with no fuss and great efficiency.
19. december 2023
Bodywork was done swiftly and very…
Bodywork was done swiftly and very well. However, minor problem with triangle coming back up on the dash board. Could have been one of four things . Your engineer came out twice to my home until it was sorted . Patient , courteous great service until the problem was solved it was the back led lights . Receptionists very helpful too and staff who did the work .Thank you
29. november 2023
Repairs dealt with quickly and…
Repairs dealt with quickly and efficiently ,, kept up dated on how the work was going and was extremely happy with the woek that was fine
6. december 2023
EXCELLENT SERVICE
Excellent service from DLG Auto Services. Car went off on Monday and returned on the Friday fully repaired, clean and even had petrol put in it. I was kept informed every step of the way. Cannot praise them enough.
8. december 2023
Uopfordret anmeldelse
Everybody that I had the pleasure of…
Everybody that I had the pleasure of talking to and dealing with - whether that was on the phone or in person - were extremely friendly and very pleasant to deal with. From my perspective, this was a very reliable, smooth and efficient process.
29. november 2023
Excellent
The repair to our car was excellent we had a small hiccup with the door mirror but it was sorted at once we would recommend your company 10/10
27. november 2023
Uopfordret anmeldelse
Good communication
Kept up to date when car repairs would be completed. Explained what they would be doing and sent a report too. Collected car and delivered back.
21. november 2023
All round good service
Easy to contact
Kept up to date with progress
Many points on car to repair, when one was forgotten quickly put right.
No complaints, very good
21. november 2023
I was very impressed with the service…
I was very impressed with the service from DLG Auto Services. Their communication during the whole process was faultless and the work was completed quickly and efficiently.
15. november 2023
Great all round service.
A great all round helpful, thorough quick service. 11/10 thank you.
15. november 2023
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