DLG Auto Services - Basildon Anmeldelser 

All handled well, and repairs good. Though I did have some paint overspray or flecks inside of the car on seat covers. A valet of the car would have helped and push rating up.

They repaired my car extremely good
5 star from me

As part of the repairs a new Bumper was fitted to the rear. When DLG Auto did the QA on the fitting of the bumper, they were not happy and therefore did not released the vehicle. This honesty was great to see but added time for them to find a new bumper. Car was returned with New Bumper but there were scratches to the side panel, to which the bumper attaches, that was not there when I handed the car to DLG Auto. I advised the person who dropped the car and took photos. I also showed him the photos I took and send to them prior to collection of the vehicle for repairs and the scratches were not there. DLG never came back to me on the issue and therefore the 3 Star. Should be a 2-star but based on their transparency during the rest of the repair I gave them 3 stars.

DLG carry out a great job ,they ve repaired my car twice after no fault accidents and the service is first class,great customer communication at all times 11 out 10

Incomplete job with the impact point which was left unattended when car was returned

Car was damaged badly, job took a bit longer than expected due to issues beyond their control. Communication was excellent throughout car came back looking like new. Great service and work.

I was kept uptodate on the progress of the repair except on the 2 occasions when the completion of had fallen behind the schedule.

Fast repair and vehicle picked up and delivered. Workmanship good,

The engine light is still coming up on the dashboard

My recent experience using DLG auto for my recent car repair was positive. The firm did exactly what they said they would and the vehicle was returned in just a few days

The staff kept me updated and was very quick and contactable. I did not to chase them for information and they managed to get my car fixed reasonably quickly. Everyone i spoke to was polite and helped

Car was collected & delivered by a very polite & friendly person. I was kept updated every step of the way

Excellent, car picked up efficiently, very knowledgeable pick up driver, kept well updated about repair, understanding about the urgency and returned quickly fully repaired and cleaned, very happy with the visible workmanship.
The majority - all bar one - of all the staff we spoke to, from initial contact through insurance company to return by driver were excellent, professional, understanding and helpful.

Excellent service from start to finish. Very pleased with the work done. Friendly and helpful staff. Would definitely recommend.

Efficient and good communication

Polite staff kept me informed whilst repairing car. Car repaired to high standard.

Remarkable service from a superb company
Lauren was amazing so was the repair team
I just can’t thank you enough
Car looks amazing
Thanks
Alan.

Good fast service kept well informed of progress

The worst company I have ever come across. Still waiting for them to finish completely fixing my car after over a month. No update nothing! Absolutely useless!