After a few hiccups on my part which was no fault of DLG, I finally got my car collected to be repaired and was given a really nice automatic Skoda SUV whilst it was away. Repair took less than a week... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Was worried they might not be able to repair my Kuga with pearlescent paint and paint protection as they’re not a Ford garage. Needn’t have worried. Quick to pick up on a trailer and only a few days t... Se mere
1 Friendly staff. Accommodating to fit repairs around my personal commitments ( work, appointments, school run). 2 kept up to date about the repair via phone, text, email. 3 Collection of car sta... Se mere
They turned up when they said they would and did supply a hire car. However, the system that is supposed to keep the client updated did not give me any information at all. When I rang up to enquire ab... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktoplysninger
Meadowgate, Valley Park, Wombwell, S73 0UN, Barnsley, England, Storbritannien
- 0345 3030336
4,3
Fremragende
357 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service from pickup to repair and…
Great service from pickup to repair and return
27. december 2023
Great service
My car was collected in 2 days and returned 4 days later like brand new fantastic work and a lot quicker than I expected.
19. december 2023
…great service and experience
Great communication from start to finish. Nothing was any trouble. Car fixed and delivered back quickly faster than I expected.
Well done
19. december 2023
Caring and professional
Polite , friendly, kept me updated and the gentleman Bradley was so kind and caring. My car was fully looked after.
Thank you.
19. december 2023
Everything was so straight forward and…
Everything was so straight forward and the staff were great and polite.
6. december 2023
Quality repair
Was worried they might not be able to repair my Kuga with pearlescent paint and paint protection as they’re not a Ford garage. Needn’t have worried. Quick to pick up on a trailer and only a few days to repair. Came back sparkling. Apparently they prepare what the need from description and photos even before they get it. Excellent communication throughout. Strongly recommend.
13. november 2023
Highly recommended
What an excellent job these people do brought my car back today with a report on what they have done what workmanship 10 out of 10 for that
Also to the office staff for keeping me informed of the progress excellent A1
7. december 2023
Uopfordret anmeldelse
After initial contact and some back and…
After initial contact and some back and forward phone calls all services were good. Operators were polite and helpful which made the experience pleasant. The follow up of trying to assist me with car phone problems was good too with a very helpful and polite engineer.
6. december 2023
The guy who came to pick car up very…
The guy who came to pick car up very polite and explained everything excellent customer service. When I phoned the office the lady I spoke to she was very polite and easy to talk too
6. december 2023
Repairs to my vehicle was done to a…
Repairs to my vehicle was done to a very hard standard.
29. november 2023
Good service good cummication lots of…
Good service good cummication lots of updates on my car very polite
29. november 2023
excellent service
excellent service, collected my car on monday 13th november and carried out repair in 3 days to a very high standard
13. november 2023
Very good service provided from start…
Very good service provided from start to finish.
29. november 2023
Keep you well informed from start to…
Keep you well informed from start to finish with everything related to car and what needed doing, either by phone text. Staff all polite and nothing to much when you want something, they go out there way to help you. Would highly recommend them
29. november 2023
Very polite
Very polite, friendly & helpful
Communication excellent
Prompt in their work
Workmanship appears good 😊
21. november 2023
Very Professional
Time, quality of work, customer service, very professional in all areas
21. november 2023
my car was collected and returned as…
my car was collected and returned as good as new.
everyone i dealt with was friendly
i give them 10 out of ten
15. november 2023
Car repaired following minor accident
Excellent service. Helpful, professional and timely
31. oktober 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Gold Standard Service
DLG Barnsley deserve the five stars I have given them because they gave us gold standard service. It was a pleasure to deal with the driver who collected/returned our car, the office staff and the assessor. They were all friendly, informative and efficient. The text updates we received were also very helpful. When the car was returned to us it was so immaculate, that it looked like it had just come out of a showroom. I have no hesitation in recommending DLG Barnsley for any vehicle repairs.
3. november 2023
Besvarelse fra DLG Auto Services - Barnsley
Thank you for the lovely review, I have passed it onto the Barnsley team.
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