I don't know why I never shopped here before. Pure elegance and class and did not break the bank. The suits are exactly like the picture and the delivery was packed with so much love. Highley recommen... Se mere
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Se, hvad kunderne siger
I had an excellent experience ordering an outfit for myself and my daughters. Living so far away, Payal was able to offer a video appointment and showed me outfit within my price range. I selected my... Se mere
Virksomheden har svaret
Been trying to get hold of anyone at Diya to get my refund issues for products that have been sent back. No response from anyone. There is no way to contact them via phone either. Have followed the re... Se mere
Virksomheden har svaret
Hands down the BEST shop on Soho Road!! All staff are so warm and welcoming. We dealt with Naeela & Ranjit when ordering our party lengha outfits they were so lovely, honest and patient whilst we trie... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Diya’s comprehensive women’s wear edit is inspired by international runways, celebrity looks and on-trend styles. Our team of buyers work constantly to bring together a curated edit of ethnic wear, which ensures versatility and style. As Diya grew online, so did our product portfolio. We subsequently ventured into our own Men’s, Kids and Accessories labels to fortify our offerings. Our commitment to featuring the best value and unique outfits, inspired by western silhouettes, rich fabrics and artisanal embroidery techniques, were available to the wider market. Today, Diya has an international presence in over 100 countries, throughout the UK and much further afield. We are recognised for our unique identity and distinctive designs, inspired by mesmerising colours, patterns, textures and hand-craft techniques from around the world. WHAT MAKES US SPECIAL? 1. ‘OFF THE PEG’ PRET ASIAN FASHION IN SIZES XXS – XXXL 2. AS QUICK AS NEXT DAY DELIVERY WITHIN THE UK. 3. EASY RETURNS AND REFUND PROCESS 4. 24/7 EASY SHOPPING 5. EACH DESIGN IS CURATED BY OUR OWN DESIGN TEAM.
Kontaktoplysninger
Storbritannien
- help@diyaonline.com
- diyaonline.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I've always had a good shopping…
I've always had a good shopping experience with diya whether it's was with purchasing returns or refunds, everything always on time and perfect.

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Quick shipping
Quick shipping, I got my parcel on time. The quality of the clothes (kurtas) are good too. Pricing could be abit better for the clothes but it’s ayt.

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All the scarves were great
All the scarves were great! Happy customer

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Great place to shop online for Indian…
Great place to shop online for Indian wear. It is decently priced and shipment of their products some quite quickly. Highly recommend this place.

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Great quality in clothes and fast…
Great quality in clothes and fast delivery

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Fraudulent company
As per many other customer reviews, this company has fraudulently withheld my money despite submitting my returns over 3 months ago - countless emails and calls and I’m still chasing for my refund. The clothes ordered were very poor quality and faulty. Do NOT buy from here

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Diya are FRAUD
Place order received, returned 3 item and it's been over 2 weeks still no refund. They not responded to emails the phone is not ligetmet, THINK TWICE BEFORE YOU PLACE ORDER WITH DIYA. Very poor service
Quick to respond to 5* review not so quick for poor review. Waiting for. Response- quick to take your money poor to refund 😟😡😡😲
HOW LONG IS REFUND GOING TO TAKE??????

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Fast and good quality
Diya is really fast with good quality clothes, it’s normally hard to find plus sized traditional clothing in a pinch, but diya makes it easy!

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First time ordering here for me & my…
First time ordering here for me & my Mum and we were so pleased with our purchases! Beautiful designs and quality of the fabric - highly recommended and can’t wait to order again! Delivery was quick too :)

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I purchased 2 beautiful suits
I purchased 2 beautiful suits, they had lovely designs and fabric was perfect, they came packaged really nicely too. I’m So happy with my suits really impressed.

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Accused me of wearing both a medium AND large item at the same time - Refusing a refund
Accused me of wearing both a medium AND large item, and suggesting it has "visible stains"
I received one item ripped, and one item didn't even fit. What on Earth am I meant to do? If an item is poor quality, and doesn't fit, I'm entitled to a refund especially given consumers rights especially over the Internet
Diya online now want to send me back one poor quality clothes, and one that doesn't fit (but also poor quality) back for £4.95
I'm willing to go to small claims courts for this which would cost Diya Online at least half the cost of the items. I do wonder why Diya online think I can somehow fit a medium AND large item at the same time. Do they have some form of machine that can alter physics? If they have one, I wouldn't mind hiring it but obviously they don't have such a thing. There's is no possible way for someone to fit both a medium and a large item at the same time. How can both be "worn" and both have a "visible stain"? Especially when I've not worn either and not used either
If Diya online sent me poor quality stuff, that has a "visible stain", that I didn't even realise then that's on them.

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Very good quality and a good range of…
Very good quality and a good range of outfits to choose from.
Delivery is very prompt and fast
Will definitely be ordering again

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Comfortable affordable and good quality …
I have bought 8 outfits now in last couple months and everyone I love..being only 5ft an slim build an 49 it's been hard finding outfits to fit me..I do have to order from small to xsmall depending on the style..I turned to Islam nearly 2yr ago and now I found good quality affordable clothes I feel comfortable buying more as my journey in islam continues..In shaa Allah ❤️ I can not fault any of my outfits or the service and I have had 2 I think free delivery options 😀

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Loved the outfit I ordered and lovely…
Loved the outfit I ordered and lovely to see such a choice in larger sizes. My only negative is no free returns or the ability to do an exchange. I wanted to return and get a different size but had to pay to return the item then purchase the next size. And had to wait for a refund

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Loved the outfit I ordered and it…
Loved the outfit I ordered and it looked exactly how it did in the photo. I loved the quality and will definitely be ordering again!

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horrible customer service!!
horrible customer service! they do not care about their customers and only want your money.
edit/response to diya:
I wouldn't just email a company to receive free shipping when I know its not an offer at the moment. The reason I emailed you is because I tried to place an order while there was the free shipping offer on the website but I was unable to place my order due to technical issues. When I emailed diya regarding this they said they couldn't do anything about it and told me that other customers were able to place their orders (which obviously made me feel like they're trying to say that I'm lying to them). I've been a customer for almost 15 years now and think it was ridiculous that this company would trouble me like that over £5 when I was trying to place an £80 order. That's why I had to leave this review which I normally don't but I definitely think that the customer service is not good. They were unable to help me when I clearly told them several times that I tried placing the order but couldn't due to technical issues. I was just made to feel as if I'm lying to them.

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beautiful and plus size
loved how beautiful it was and convenient to order!
I am plus size and finding an outfit ready made for this price was amazing!
im currently shopping for my next outfit!

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Amazing outfits!
We ordered two different outfits and they were true to their size. We had an event on and they commented on how beautiful they were. We even recommended where to get them from.

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