Diyaonline Anmeldelser 

1.224
•
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I don't know why I never shopped here before. Pure elegance and class and did not break the bank. The suits are exactly like the picture and the delivery was packed with so much love. Highley recommen... Se mere

Bedømt til 5 ud af 5 stjerner

I had an excellent experience ordering an outfit for myself and my daughters. Living so far away, Payal was able to offer a video appointment and showed me outfit within my price range. I selected my... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Been trying to get hold of anyone at Diya to get my refund issues for products that have been sent back. No response from anyone. There is no way to contact them via phone either. Have followed the re... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Hands down the BEST shop on Soho Road!! All staff are so warm and welcoming. We dealt with Naeela & Ranjit when ordering our party lengha outfits they were so lovely, honest and patient whilst we trie... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Online markedsplads
  2. Butik med modetilbehør
  3. Taskebutik
  4. Traditionelt marked
  5. Tøjmarked

Oplysningerne kommer fra forskellige eksterne kilder

Diya’s comprehensive women’s wear edit is inspired by international runways, celebrity looks and on-trend styles. Our team of buyers work constantly to bring together a curated edit of ethnic wear, which ensures versatility and style. As Diya grew online, so did our product portfolio. We subsequently ventured into our own Men’s, Kids and Accessories labels to fortify our offerings. Our commitment to featuring the best value and unique outfits, inspired by western silhouettes, rich fabrics and artisanal embroidery techniques, were available to the wider market. Today, Diya has an international presence in over 100 countries, throughout the UK and much further afield. We are recognised for our unique identity and distinctive designs, inspired by mesmerising colours, patterns, textures and hand-craft techniques from around the world. WHAT MAKES US SPECIAL? 1. ‘OFF THE PEG’ PRET ASIAN FASHION IN SIZES XXS – XXXL 2. AS QUICK AS NEXT DAY DELIVERY WITHIN THE UK. 3. EASY RETURNS AND REFUND PROCESS 4. 24/7 EASY SHOPPING 5. EACH DESIGN IS CURATED BY OUR OWN DESIGN TEAM.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(1.224)

23 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

I've always had a good shopping…

I've always had a good shopping experience with diya whether it's was with purchasing returns or refunds, everything always on time and perfect.

27. september 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Sufia,

Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 4 ud af 5 stjerner

Quick shipping

Quick shipping, I got my parcel on time. The quality of the clothes (kurtas) are good too. Pricing could be abit better for the clothes but it’s ayt.

3. september 2024
Uopfordret anmeldelse
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Besvarelse fra Diyaonline

Hi Sami,

Thank you for your kind review.
We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 4 ud af 5 stjerner

All the scarves were great

All the scarves were great! Happy customer

2. september 2024
Uopfordret anmeldelse
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Besvarelse fra Diyaonline

Hi MB,

Thank you for your kind review.
We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

Great place to shop online for Indian…

Great place to shop online for Indian wear. It is decently priced and shipment of their products some quite quickly. Highly recommend this place.

7. september 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Neema,

Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

Great quality in clothes and fast…

Great quality in clothes and fast delivery

29. august 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Manpreet,

Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 1 ud af 5 stjerner

Fraudulent company

As per many other customer reviews, this company has fraudulently withheld my money despite submitting my returns over 3 months ago - countless emails and calls and I’m still chasing for my refund. The clothes ordered were very poor quality and faulty. Do NOT buy from here

12. juni 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Heyley,

We're sorry to hear you had an issue with refund.

As we checked, we do not have any order received under your name Hayley Wells.

We request you to email us at help@diyaonline.com and share the info.
Our team will check the issue and get back to you ASAP.

Kind Regards,
Team Diya.

Bedømt til 1 ud af 5 stjerner

Diya are FRAUD

Place order received, returned 3 item and it's been over 2 weeks still no refund. They not responded to emails the phone is not ligetmet, THINK TWICE BEFORE YOU PLACE ORDER WITH DIYA. Very poor service

Quick to respond to 5* review not so quick for poor review. Waiting for. Response- quick to take your money poor to refund 😟😡😡😲

HOW LONG IS REFUND GOING TO TAKE??????

13. august 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi,

We're sorry to hear there was a delay in your refund.
As checked, your order was delivered back to us on 13 August.
We assure you that our team is working on your issue and your money is safe.

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

Fast and good quality

Diya is really fast with good quality clothes, it’s normally hard to find plus sized traditional clothing in a pinch, but diya makes it easy!

9. august 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Thranya,

Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

First time ordering here for me & my…

First time ordering here for me & my Mum and we were so pleased with our purchases! Beautiful designs and quality of the fabric - highly recommended and can’t wait to order again! Delivery was quick too :)

31. juli 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Aman,

Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

Great service

13. august 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Reena,

Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

I purchased 2 beautiful suits

I purchased 2 beautiful suits, they had lovely designs and fabric was perfect, they came packaged really nicely too. I’m So happy with my suits really impressed.

30. juli 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Hardeep,

Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 1 ud af 5 stjerner

Accused me of wearing both a medium AND large item at the same time - Refusing a refund

Accused me of wearing both a medium AND large item, and suggesting it has "visible stains"

I received one item ripped, and one item didn't even fit. What on Earth am I meant to do? If an item is poor quality, and doesn't fit, I'm entitled to a refund especially given consumers rights especially over the Internet

Diya online now want to send me back one poor quality clothes, and one that doesn't fit (but also poor quality) back for £4.95

I'm willing to go to small claims courts for this which would cost Diya Online at least half the cost of the items. I do wonder why Diya online think I can somehow fit a medium AND large item at the same time. Do they have some form of machine that can alter physics? If they have one, I wouldn't mind hiring it but obviously they don't have such a thing. There's is no possible way for someone to fit both a medium and a large item at the same time. How can both be "worn" and both have a "visible stain"? Especially when I've not worn either and not used either

If Diya online sent me poor quality stuff, that has a "visible stain", that I didn't even realise then that's on them.

5. august 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi,

We're sorry to hear about the issue you faced.

However, we looked into your case and concluded that you had an issue with returns.

The returned item we received from you had visible stains on the garment and the label had been removed.

Due to these reasons we were unable to process your returns and suggested to re-deliver the item back to you.

Our team will contact you through email and resolve the matter soon.

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

Quick great choice

1. juli 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi,

Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

Very good quality and a good range of…

Very good quality and a good range of outfits to choose from.
Delivery is very prompt and fast
Will definitely be ordering again

11. juli 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Pinni,

Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

Comfortable affordable and good quality …

I have bought 8 outfits now in last couple months and everyone I love..being only 5ft an slim build an 49 it's been hard finding outfits to fit me..I do have to order from small to xsmall depending on the style..I turned to Islam nearly 2yr ago and now I found good quality affordable clothes I feel comfortable buying more as my journey in islam continues..In shaa Allah ❤️ I can not fault any of my outfits or the service and I have had 2 I think free delivery options 😀

1. juli 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Kay,

Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 4 ud af 5 stjerner

Loved the outfit I ordered and lovely…

Loved the outfit I ordered and lovely to see such a choice in larger sizes. My only negative is no free returns or the ability to do an exchange. I wanted to return and get a different size but had to pay to return the item then purchase the next size. And had to wait for a refund

11. juli 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Tina,

Thank you for the positive review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

Loved the outfit I ordered and it…

Loved the outfit I ordered and it looked exactly how it did in the photo. I loved the quality and will definitely be ordering again!

2. juli 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Yasmin,

Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.

Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.

Kind Regards,
Team Diya.

Bedømt til 1 ud af 5 stjerner

horrible customer service!!

horrible customer service! they do not care about their customers and only want your money.

edit/response to diya:

I wouldn't just email a company to receive free shipping when I know its not an offer at the moment. The reason I emailed you is because I tried to place an order while there was the free shipping offer on the website but I was unable to place my order due to technical issues. When I emailed diya regarding this they said they couldn't do anything about it and told me that other customers were able to place their orders (which obviously made me feel like they're trying to say that I'm lying to them). I've been a customer for almost 15 years now and think it was ridiculous that this company would trouble me like that over £5 when I was trying to place an £80 order. That's why I had to leave this review which I normally don't but I definitely think that the customer service is not good. They were unable to help me when I clearly told them several times that I tried placing the order but couldn't due to technical issues. I was just made to feel as if I'm lying to them.

5. juli 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Jazmine,

We're sorry to hear you had a bad experience with Diya.

As checked, you emailed us asking for free delivery offer, however we were unable to provide that as the offer wasn't active at that point of time.

We understand the frustration but we're only able to provide a discount if the offer is active for all the customers.

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

beautiful and plus size

loved how beautiful it was and convenient to order!
I am plus size and finding an outfit ready made for this price was amazing!
im currently shopping for my next outfit!

22. juni 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Harry,

Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.

Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.

Kind Regards,
Team Diya.

Bedømt til 5 ud af 5 stjerner

Amazing outfits!

We ordered two different outfits and they were true to their size. We had an event on and they commented on how beautiful they were. We even recommended where to get them from.

29. juni 2024
Uopfordret anmeldelse
Diyaonline-logo

Besvarelse fra Diyaonline

Hi Sindy,

Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.

Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.

Kind Regards,
Team Diya.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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