Divoom Anmeldelser 

31
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Very Finicky app. My Times Gate has many annoying kinks that I can't get rid of. Lacks some customizability, and many things are hard to understand, or don't work properly.

Bedømt til 5 ud af 5 stjerner

The product hasn’t arrived yet but the customer service is excellent. The local courier (Evri) lost my parcel but Yara at Divoom was super helpful and couldn’t have been more supportive.

Bedømt til 5 ud af 5 stjerner

Je viens d'acheter le divoom times frame sur leur site. Je n'ai AUCUN regret. Envoi extrêmement rapide. Arrivé très rapide et en parfait état. Un petit sac en carton divoom livré avec :) Je recommande... Se mere

Bedømt til 4 ud af 5 stjerner

You 'magically' changed the price on me from 107 dollars to 149! Unacceptable! Divoom reached out to me and everything was worked out to my complete satisfaction. I still do not know how the pri... Se mere

Virksomhedsoplysninger

  1. Elektronikfirma

Skrevet af virksomheden

Divoom believe in prouding the ultimate freedom platform for designers to showcase their flair in transforming all beautiful things into speaker. There is no limitation for Divoom designers to realize their dream and union of true product design. Divoom is now making more stylish speakers for your use anywhere,anytime, going the extra mile to exceed your expectation,enriching your everyday life.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

31 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(31)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Very Finicky app

Very Finicky app. My Times Gate has many annoying kinks that I can't get rid of. Lacks some customizability, and many things are hard to understand, or don't work properly.

7. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Premium,useful and fun.

Divoom speakers combine great sound quality with a unique pixel art LED display that makes them stand out. The bass is clear, volume is strong, and Bluetooth connects instantly. The app is easy to use and lets you customize animations, album art, timers, and notifications.Build quality feels premium and it adds a cool vibe to any desk or room. Overall, Divoom is worth it if you want more than just a speaker — it’s a speaker, smart display, and decor gadget in one.

Want me to make this version for a specific model like Ditoo or Pixoo?

8. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service

The product hasn’t arrived yet but the customer service is excellent. The local courier (Evri) lost my parcel but Yara at Divoom was super helpful and couldn’t have been more supportive.

3. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

my divoom times frame had a software…

my divoom times frame had a software fault. i consulted the website and used the chat service to eventually get connected to an agent called yara. i sent her a video of the fault from which she determined a new model would be required under warranty. i incorrectly added my address on one of the email chains which caused a delay with the replacement but despite this yara was very patient and was prompt with her replies. i eventually received a replacement times frame in the post. great service from the team

26. august 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

The floating look is hard to capture in…

The floating look is hard to capture in product photos. In person it makes ordinary pictures feel more like part of the room than images sitting on a screen. Friends notice the frame before they notice most of the much more expensive gear on my desk.

18. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It finally gave me a real bedtime routine

I turn on the same sound, lower the display, and read for about twenty minutes before bed. After a couple of weeks, that little sequence started feeling like a signal that the day is over. I did not expect a clock to help me be this tent.

21. august 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

My partner likes white noise and I…

My partner likes white noise and I prefer a quiet room, so we were not sure this would work for both of us. We found a softer sound at a low volume, and now the same device handles our bedtime sound and morning alarm without any argument.

20. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Avid fan encounters issue

I have used Divoom Products for several years now, I recently purchased a new Tiivoo 2 speaker and I was excited for the new features. I used features like the Radio, and Alarm, as well as Bluetooth and Micro SD card to listen to music. I encountered an issue where my screen was black and the audio was distorted, I was devastated. I reached out to support and I thought I was going to have to get a replacement model. However they provided me with a fix that I could do with my computer, replacing the corrupt files. They got back to be prompt and with clear instructions, I was able to fix the issue and now I can enjoy my speaker again!

16. august 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

You 'magically' changed the price on me…

You 'magically' changed the price on me from 107 dollars to 149! Unacceptable!

Divoom reached out to me and everything was worked out to my complete satisfaction. I still do not know how the price changed, but they honored the original expected price, and I have received my alarm clock.
My grandson loves it and is ready to go back to school with his new alarm. Thank-you

30. juli 2026
Bedømt til 5 ud af 5 stjerner

Je recommande à 100%

Je viens d'acheter le divoom times frame sur leur site. Je n'ai AUCUN regret. Envoi extrêmement rapide. Arrivé très rapide et en parfait état. Un petit sac en carton divoom livré avec :) Je recommande les yeux fermés

27. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I bought the Tiivoo-2 for my grandson

I bought the Tiivoo-2 for my grandson. The device is complicated until the company quickly sent me a video to help explain its use. I have not set it up yet because it is a gift for him, but I am impressed with all of its fun functions. I think he will like it!! The company has been very responsive to my questions!

15. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

HUGE DISSAPOINTMENT.

Divoom Time Gate is a huge dissapointment. Very less pre-made modules available to be used, not to mention they don't look good at all, in fact most of the module look like some 4years old doodling randomly with some noob colours. No audio, not even Beeping function. Do not believe anything advertised by this scammer company or what those paid influencers anywhere said about this product.

28. maj 2025
Uopfordret anmeldelse
Divoom-logo

Besvarelse fra Divoom

Hi Jan,

We’re really sorry to hear that Time Gate didn’t meet your expectations. We understand how disappointing it can be when a product experience feels different from what you expected from our website or ads.

Time Gate is designed mainly as a smart pixel display and desk clock with app-based customization, but your feedback about the available widgets, design experience, and product presentation is very important to us. We’ll share it with our product and marketing teams for review.

If you’re experiencing any setup issues or if the product functions are not working as expected, please contact us at support@divoom.com with your order number. Our team will be happy to check this for you and see how we can help.

Thank you for sharing your honest feedback.

Divoom Team

Bedømt til 1 ud af 5 stjerner

Haven't received my order

Haven't received my order. Parcel tracking clearly states it was returned to sender (in Germany) after reaching customs for unknown reason. Over two weeks and still waiting for a refund.

23. april 2025
Uopfordret anmeldelse
Divoom-logo

Besvarelse fra Divoom

Hi,

We’re very sorry to hear that you still haven’t received your order and that the refund process has taken longer than expected. We completely understand your frustration.

We’d like to investigate this case immediately, including the shipping status, return-to-sender record, and refund status. We have requested more information through Trustpilot so we can locate your order.

Please also feel free to contact us at support@divoom.com with your order number or the email address used for the purchase. Once we confirm the order details, our support team will follow up with a clear solution as soon as possible.

We apologize again for the inconvenience and appreciate your patience.

Divoom Team

Bedømt til 2 ud af 5 stjerner

Rückgabe unmöglich

Artikel sind gut angekommen, funktionierten auch.
Habe sie zum Geburtstag erhalten (Divoom Pixel Pro).

Da ich aber dafür ehrlichgesagt keine Verwendung hatte und der zu schenkende sich auch etwas anderes darunter vorgestellt hatte, wollten wir das 30-tägige Rückgaberecht in Anspruch nehmen.
Nach über einer Woche und dem Status "Return requested" gab es keine Mitteilung oder Reaktion.
Daraufhin haben wir einfach mal einen Fall bei Paypal eröffnet.

Divoom reagierte auch dort nicht.

Nach gut 2 Wochen haben wir nun das Geld von Paypal zurück erstattet bekommen.

Divoom hat sich bis heute weder gemeldet, noch den Status aktualisiert oder sonstiges.

2. februar 2025
Uopfordret anmeldelse
Divoom-logo

Besvarelse fra Divoom

Hallo Haku,

es tut uns sehr leid zu hören, dass Ihre Rückgabeanfrage nicht rechtzeitig bearbeitet wurde. Auch wenn der Artikel angekommen ist und funktioniert hat, verstehen wir vollkommen, dass eine unbeantwortete Rückgabeanfrage sehr frustrierend ist – besonders wenn Sie unser 30-tägiges Rückgaberecht nutzen wollten.

Das entspricht nicht dem Service, den wir unseren Kunden bieten möchten. Wir entschuldigen uns aufrichtig dafür, dass Sie keine klare Rückmeldung von unserem Team erhalten haben und den Fall über PayPal klären mussten.

Wir möchten diesen Fall intern überprüfen und sicherstellen, dass der Rückgabe- und Supportprozess verbessert wird. Wir haben über Trustpilot weitere Informationen angefragt, damit wir Ihre Bestellung finden und den Vorgang nachvollziehen können.

Alternativ können Sie uns gerne auch direkt unter support@divoom.com mit Ihrer Bestellnummer oder der beim Kauf verwendeten E-Mail-Adresse kontaktieren.

Nochmals Entschuldigung für die Unannehmlichkeiten. Vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben.

Divoom Team

Bedømt til 1 ud af 5 stjerner

Sent me faulty sling bags

Sent me faulty sling bags. They won’t update and have functionality issues. I tried to return them under the statutory 30 day returns policy in the U.K. and the ignored my request and updated my sales order to NON RETURNABLE. An utter disgrace! DO NOT BUY DIRECT FROM DIVOOM.

Currently using PayPal to aid my return.

24. oktober 2024
Uopfordret anmeldelse
Divoom-logo

Besvarelse fra Divoom

Hi Daniel,

We’re very sorry to hear about your experience. If the sling bags had functionality issues and your return request was not handled properly, we completely understand your frustration.

This is not the service experience we want any Divoom customer to have. We would like to review your case internally, including the product issue, your return request, and why the order status was changed to non-returnable.

We have requested more information through Trustpilot so we can locate your order. You can also contact us directly at support@divoom.com with your order number or the email address used for purchase.

Once we confirm the details, our support team will follow up and help provide a proper solution as soon as possible.

We sincerely apologize again for the inconvenience.

Divoom Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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