Dishpatch Anmeldelser 2.869

I received an email this morning, as a member, that there is 50% off for a meal this weekend if I order before 3.00pm. It did not say order before sold out. At lunchtime, long before the 3.00pm deadline.I tried to order a meal for sick family. and couldn't. I emailed them to be told they sell out very quickly. My £69 membership is a con. This is a very poor way to market and sell to members. Totally unimpressed.

Ordered a Valentines meal box at cost of £136. Advised on day of delivery (13 Feb) that it wouldn't be delivered. Dishpatch blamed DPD, but DPD confirmed they had never received it. Left me in the lurch at very short notice - no alternative available as 'all our menus are sold out'. The only recompense was a £20 voucher against a future order... nothing that actually helped on 14 Feb. In addition they don't ask for consent to send marketing emails, just do it - and these continued after I clicked unsubscribe (having never subscribed in the first place). As part of the Waitrose group it seems they can send marketing emails suggesting I order wine from Waitrose but couldn't, for example, give me a Waitrose voucher that I could actually use on 14 Feb. All very disappointing and left me scrambling around for an alternative on Valentines Day at no notice. Totally unimpressed. Avoid!

Sabrina Ghayour Valentine special delivered on time, well packed and it was as delicious as it sounded. It was something different, better than anything we could get locally and suited the occasion. Pistachio dip, flatbread and salad lovely; the paprika potatoes were a bit overcooked; the apple and cinnamon borekh and vanilla cream were gorgeous. Even my husband, a cinnamon hater enjoyed them. Generous portions (we had the borkh the next day).

Five stars for the brilliant service after reporting very poor DPD handling, which resulted in a broken & leaking dip container, plus some damage to the top of the main dish. Fortunately the Gnocchi main dish was not affected, & was delicious. The side salad, rocket leaves for which a dressing was supplied, was rather unimaginative, as was the bland focaccia, albeit intended for the dip which had almost all leaked into the delivery carton.

The food from Dishpatch can be very good, but it is expensive, and so really is a special occasion thing. And that’s where my problems started.

Dispatch use DPD for delivery, and take no accountability for whether your order will arrive on time or not. I ordered 2x the Rick Stein Cornish Seafood feast as a family dinner for my wife’s birthday (£160 total). The idea was my teenage sons would be able to cook it up and we’d all enjoy together. Delivery was scheduled for the birthday day (a Saturday); on the morning of that day I got a confirmation email to say that delivery would be between 4.30 and 5.30pm. 5.30 came and went, and no sign of my delivery, no updates from either Dishpatch or DPD. Finally by installing the DPD app and digging around for my delivery I was able to find a message saying “Your delivery is delayed”. By this time it was already early evening, too late to get anything else for dinner. Dishpatch customer service have gone, DPD online chat is no help at all. So I was left scrabbling around the cupboards and freezer to find something to cook.

The next day, half of the order arrived. What happened to the rest remains a mystery. Dishpatch customer service response to this is to blame DPD, tell me not to eat the food that did arrive because it’s perishable, and offer me a refund and a £20 voucher. Great, so I don’t have to pay for food I can’t eat, and I have £20 that buys me nothing on Dishpatch so is useless.

To make it worse, a week later I still hadn’t received the refund, and had to chase Dishpatch to send it through.

So, if you’re OK to take your chances, Dishpatch might work for you. If you need certainty about delivery, don’t do it.

Restaurant quality food, by famous chefs, in the comfort of your own home and worth every penny!

I would provide pictures if I could!

Wonderful Valentine’s meal! We have a baby so it’s difficult for us to go out for dinner very often but this was a wonderful option to enjoy at home.

We ordered Michel Roux valentine meal which was excellent. All the ingredients were quality and the instructions were very easy to follow. Really enjoyed it and will definitely order again.

A lovely experience!
Food VERY good
The Soup and bread starter with scallops was good but lacked a punch.The scallops had also broken up slightly on cooking.
The main of beef wellington, Pomme Anna with geeen beans and peppercorn sauce was wonderful. Sauce could have been a bit punchier.
The passion fruit dessert was a bit tart for my liking.

We have had two of Paul Ainsworth's meals at Dishpatch and were looking forward to this for Valentines day. The scollops for the starter was small and compared to the scollop starters for Rick Steins Lobster Thermidor or Richard Corrigan's Sugar Pit Pork nothing to write home about. But all in all fine. The main course was a huge let down. It could not in any form or fashion compared to Ainsworth's Shrimp Brown Butter Monkfish. The champagne sauce was underwhelming and did not elevate the dish over and above the ordinary. The Desert was good and maybe the best part of the meal. All in all, at the cost of £115 I would expect a lot more. As mentioned the Shrimp Brown Butter Monkfish meal for £20 less is worth £20 more than this meal.

OK but too expensive
Food lovely but always one element disappointing.

Delicious Paul Ainsworth menu arrived for valentine’s day. Very fresh fish and delicious sauces. Love the at home fine dining that Dishpatch gives us.

It was very nice, restaurant quality food to have in the comfort of your own home. Cooking was fairly straightforward and portions were generous.

The Michel Roux beef Wellington was the best beef I've ever eaten in my life, alongside the deep savoury flavours from the peppercorn sauce was incredible. The portion size was generous and I felt full and happy. The saffron flavour from the soup was so tasty I couldn't believe I was eating something so complex in flavour like this at home.

It was a very easy meal to assemble, with good cooking instructions. We could drink cocktails and enjoy the delicious starter whilst the main cooked and not worry about having to cook a meal for ourself which was such a treat and made for a very easy date night without lots of faff. It was all delicious and perfect portion size.

The food was good quality and tasted lovely however one of the main elements was missing so cannot give any more than 3 stars.

A great treat for Valentines evening- all very straightforward and tasted wonderful.

Simple to prepare and high quality ingredients to mark Valentine's Day

As close to the full restaurant experience as you can get at home

We have had Sabrina's food before from Dispatch and as this was a different meal I wanted it for our stay at home valentines. The food was amazing quality and simple to cook. The balance in flavours was sensational, with richness balanced by a light salad. I could not recommend Sabrina's food on dispatch more.