Dinnerly AU Anmeldelser 

1.341
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Joined Dinnerly through an Everyday Rewards promo in Nov22. Didn't get the 10,000 bonus points until 8 weeks after signing up, and multiple emails requesting them. I ended up sending their invoices to... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I love that Dinnerly takes the stress out of meal planning and grocery shopping. For a neurodivergent person like myself, I find it much easier than going to the grocery store to buy dinner ingredient... Se mere

Bedømt til 1 ud af 5 stjerner

Last week (25 Aug) two of three meals spoiled meat in the fridge within 3 days (second time in a month, last time got sick and vet bill $300 for one piece given to my doggy). No response for 1 we... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Need to be a greater variety of meals, too many are based around noodles or pasta. Previously ( before add ons etc) more options were available ( even cakes etc). Serving sizes for 2 people are ina... Se mere

Virksomhedsoplysninger

  1. Mad, drikkevarer og tobak

Skrevet af virksomheden

Dinnerly is Australia's affordable meal kit. With 50+ fam-friendly recipes to choose from every week that are ready in 30 minutes or less, we've got your whole crew covered.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(1.341)

31 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Loving the recipes

The food is very fresh and easy to cook, I love the variety, and it's saving me money,as I am getting just the right amount for each recipe. Which I can't get from the supermarket

8. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Long time Dinnerly customer

I've been getting Dinnerly for well over 3 years. Even though I have a limited diet option (vegetarian), there's usually a few favourite repeats but there's ALWAYS new recipes to try and they don't disappoint.

18. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Convenience

I love not having to think about what we are having for dinner and not going to the shops every night to pick up ingredients

17. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Missing Ingredients, Horrendous Customer Service

Terrible service. Just ordered my very first box and went to cook the first meal to find ingredients missing. After calling 'customer service' I was offered compensation for one missing ingredient. Easiest decision ever to cancel the box, pathetic service.

10. maj 2024
Uopfordret anmeldelse
Dinnerly AU-logo

Besvarelse fra Dinnerly AU

Hi Shane, thank you for providing your feedback. We are truly sorry to learn of your poor experience. We seem to have replied to this feedback of yours, but here it is again. It is, however, very strange to learn that you were missing several ingredients and were only compensated for one. Please be aware that certain household items are required to have around, and those are notified within each recipe you pick. Please feel free to reach out to us once again if further help is required, and our lovely customer care team will be happy to review the matter and provide assistance. Thanks in advance! All the best!

Bedømt til 5 ud af 5 stjerner

We thought we would give Dinnerly a go… and OMG, Yum!

We thought we would give Dinnerly a go after having not so good experiences with other services similar. 6 nights and we have made every recipe a favourite so far and have been so happy with portion sizes and how simple they have been to make. For us personally it has been around the same cost to a little bit cheaper with no waste! Our next box comes tomorrow and we cannot wait to try all the tasty recipes. Food quality has been great also. As yet, we can not fault this service from dinnerly.

5. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Dinnerly has become a game changer for me

Dinnerly has become a game changer for me. My kids actively participate in selecting the weekly menu, and the delicious food ensures they finish every bite. The convenience of not having to decide what to cook daily has made my life much easier.

2. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love ordering dinnerly

Love ordering dinnerly. It's made my evenings so much quicker with not having to think about what ingredients I need and plus the hubby even jumps in and helps now with the ease of the recipes on his phone. Love the variety of food options and decent serving sizes.

20. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Twice no delivery, no explanation

We've tried twice to get a box from Dinnerly. The first time it didn't turn up at all, we complained and they blamed their delivery partner, and then didn't give us any explanation.
We tried again to have a box delivered today and it was cancelled without warning or reason. I did receive an email around midday stating that their delivery partner would be ceasing delivery to our region on Saturdays from our next delivery. We've complained and not yet received a response.

13. januar 2024
Uopfordret anmeldelse
Dinnerly AU-logo

Besvarelse fra Dinnerly AU

Hi Tony! We are so sorry to hear about your experience with your deliveries. This is far from the quality we strive to provide you and we would love to use your feedback for active improvements. Feel free to provide your comments to our customer care team at hi@dinnerly.com, via chat, phone call or Facebook chat. Thanks in advance!

Bedømt til 1 ud af 5 stjerner

Theives

Theives, they take money without informing, they change delivery to earlier date on suspension, they drop delivery that wasn't requested and then charged double of what they Said

10. januar 2024
Uopfordret anmeldelse
Dinnerly AU-logo

Besvarelse fra Dinnerly AU

Hi Hanna, thanks for your feedback. We're sorry to hear that our service was not up to standards! Upon review, we can see that your case has already been addressed by our Customer Care team. If you need any further assistance, don't hesitate to reach out again at hi@dinnerly.com.au, chat, phone call, or Facebook chat. All the best!

Bedømt til 4 ud af 5 stjerner

Great prices and meals

Great prices and meals, however customer service aren't very helpful. I've had to complain about almost every box I've received weekly since October 🙄

7. januar 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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