For years, I've been deeply involved sourcing these products from multiple marketplaces all over the world and not once has anyone offered better pries than them. One of the few sellers who uses prope... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
At first I was skeptical because I always have a bit of skepticism towards things that seem too good to be true. I’m glad to be proven wrong. I’m pretty educated on the authenticities of the products... Se mere
Virksomheden har svaret
The shipping to states took around a week or so which isn't that bad tbh. Everything fits well, no exchanges or returns necessary as the items seem true to the size advertised, often it's not the same... Se mere
When it comes to shipping then I have only positive things to say. Tracked, secure and delivered only via signature. This is important since the items are expensive and I wouldn't like to deal with ch... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DIHSAN is the ultimate destination for Designer Luxury Fashion. Our purpose as a company is to provide our clients with exactly what they want from the world of luxury fashion. We carry over 300 Designer Brands and curate every single piece for our clients. Our monthly sales are widely anticipated and the discounts can be up to 90% off. We believe in quality over quantity, buying less and of more value, so that we as a luxury online retailer and our clients can make our impact to make the designer fashion industry sustainable.
Kontaktoplysninger
5525 West Blvd, V6M3W6, Vancouver, Canada
- 1-833-676-3313
- contact@dihsan.com
- dihsan.com
Har besvaret 33 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scam
I placed an order over a month ago and never received anything. I contacted the company multiple times through different channels and got no response. No update, no tracking, no explanation. This is extremely unprofessional and a complete waste of time and money. I do not recommend ordering from this company.
Great quality
Great quality, perfect fit, fast shipping, and secure checkout. Very impressed.
Perfect condition
Perfect condition, fast delivery, and great packaging. I also loved that all duties were included.
I was hesitant at first
I was hesitant at first, but the secure payment gave me confidence. My order arrived flawlessly, and I'll order again.
I had a question about shipping and got…
I had a question about shipping and got a reply really quickly. Great customer service
Picked up a bag and a pair of shoes
Picked up a bag and a pair of shoes - both look even better in person. Love that they focus on sustainable, premium materials. Will order again for sure!
bad customer service
After placing an order totaling over $1,000, I decided to return the merchandise. The company’s return process requires customers to first submit a return request, which must be reviewed and approved before a return label is issued. I submitted the required return request, but received no response for an extended period of time. During this time, I made multiple attempts to contact the company through phone calls and emails, all of which went unanswered.
With no communication or assistance from the company, I was left with no option but to dispute the charge with my payment provider. Shortly after the dispute was initiated, the company suddenly responded and provided a return shipping label. I promptly returned the items, and tracking confirmed that they were received on November 21.
Despite the confirmed return, I did not receive a refund for more than two weeks. Once again, my attempts to follow up via email and phone were ignored, and no explanation or timeline for the refund was provided. Due to the continued lack of communication and delay, I reopened the dispute. Only after reopening the dispute did the company finally issue my refund.
Good customer service and clear…
Good customer service and clear communication. My order arrived without issues - I'll shop here again.
Terrible customer service
The whole situation started off bad. My order was packaged and noted as shipped on the Dihsan website. When I went to the FedEx link, the package was not yet received by the carrier. The package then did not move for several days. I sent an email and tried calling and did not receive a response from either. The package did finally arrive, ~ 10 days later and the item did not fit. I immediately sent another email and tried calling. 48 hours later I received a response that my item was not eligible for refund bc of the discounted price. This is not stated anywhere in the purchase process. I had to go to the return policy and click a link to see the full information. Not very clear for a first time buyer on this website. I have sent several follow-up emails and no response. I am now disputing with my credit card company and will never shop at this website. Zero customer service.
Sneakers looked exactly as pictured and…
Sneakers looked exactly as pictured and feel really comfortable. Good value for money.
Great selection of streetwear and…
Great selection of streetwear and designer items. Checkout was smooth and delivery was reliable.
Ordered a jacket
Ordered a jacket, it arrived quickly and fits perfectly. Quality matches the photos.
The website is clean and easy to…
The website is clean and easy to browse. Payment was smooth and delivery came earlier than expected. The outfit looks great and I am fully satisfied.
Nice selection of designer and…
Nice selection of designer and streetwear pieces. My jacket arrived well packed and feels premium. I will definitely buy from them again.
Amazing deals on premium brands
Amazing deals on premium brands, I'll definitely be shopping here again.
Fast shipping and everything arrived…
Fast shipping and everything arrived exactly as described. I love it!
I ran into a sizing problem
I ran into a sizing problem, and they resolved it immediately. The exchange was simple and stress-free. Service like that truly stands out.
I was really impressed by the speed of…
I was really impressed by the speed of delivery. My order arrived in just a few days, and the packaging was classy. It felt like shopping in a physical store, but online.
The discounts were incredible compared…
The discounts were incredible compared to nearby shops. I picked up a Wolford item for just a fraction of its usual cost. I couldn't be more satisfied with the purchase.
Support via WhatsApp was excellent
Support via WhatsApp was excellent. They quickly responded to my questions about sizing and gave me confidence in placing my order. Truly a positive experience!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








