Diesel.ie Anmeldelser 

4.442
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Due to stock error on website, my chosen product was unavailable to ship. Customer support contacted me as soon as the order had been processed and offered an immediate refund or change of product. Wh... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

hi ,great quality ,great people in shop/staf /,probably best irish brand for daily use and for special days,can only recomended... many years experience confirm this is only best shop for every... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great quality and great prices (as always) but my visit to your Mahon Point shop was a fab experience due to Staff member Subhashree S - she was very helpful and pointed out tops to me that I wouldn’t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very helpful and polite staff. Wasn't buying for myself, so I needed a bit of assistance and advice. The female staff member gave her full attention to me and was genuinely helpful to me.I have worked... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik
  2. Butik med modetilbehør
  3. Dametøjsbutik
  4. Herretøjsbutik
  5. Jeansbutik

Skrevet af virksomheden

A timeless yet rebellious approach to style. Shop at the Official Diesel Online Store. Free shipping on orders over €15.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(4.442)

167 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very helpful staff

Diesel in the square tallaght the staff are second to none very helpful young lady i ask her name was kyra she done everything to help me and i like to give credit were its due

23. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding customer service - Kristina

I had a gift card that needed to be updated - their systems had changed. There was a very insignificant balance on it but I can’t praise highly enough the customer care I received from Kristina in Diesel Customer Service. She went well beyond what I’d expected and arranged for the outdated voucher from their old system to be sent to her via An Post. Am absolute pleasure to deal with and Diesel should be proud to have such an outstanding member of staff.

14. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unofficial stores in Ireland

Bought a jumper among other items online on diesel.ie. After wearing a couple of times, the stiches under the arm pit, got open. Went to the Swords Diesel store and was treated like a criminal, as apparently I was begging for my rights (EU Consumer rights act 2022; The item was sent to the "Head Office" for my "case" to be reviewed. Over a week after, I had to call the store again, to be dealt with someone (refused to identify herself), who told me that there is no warranty on clothing!!?? and my jumper is no where to be seen. I contacted Diesel.com and I was told that they only have one official store in Ireland (Kildare) and all the others are of a different brand !!?? and they don't answer for these "cowboy stores". I was also told that this is not the first time they received complaints from Ireland, but they can only honour items purchased on official stores, which is not the case of all "Diesel" stores in Ireland, apart from the official one in Kildare. Be aware of these "official products from these stores and online purchases at diesel.ie.

31. august 2025
Uopfordret anmeldelse
Diesel.ie-logo

Besvarelse fra Diesel.ie

Dear Rui,

Thank you for sharing your concerns with us. We understand this was not the outcome you were hoping for.

After reviewing your case, we see that the jumper was purchased in November 2024, and you reached out to us about this issue 10 months after the purchase. As part of our standard procedure, we forwarded your item to our Design & Quality Control Team for evaluation. Their assessment concluded that there was no manufacturing fault and that the damage was likely caused by wear and tear.

Unfortunately, as your item was found to not have a manufacturing defect, we were unable to offer a replacement or refund.

To clarify, we are https://diesel.ie and have 16 stores throughout Ireland https://diesel.ie/pages/stores

Kind regards,

Diesel.ie

Bedømt til 5 ud af 5 stjerner

Great Customer Service

The fact there was no quibbling, Kristina just resolved the issue very efficiently. I believe in the ethos that if something goes wrong in relation to a customer an opportunity opens up to wow the customer, Kristina done exactly that. Thank you and I look forward to ordering more items in the future.

15. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Such great customer support

I have been buying from the Diesel website for a few years, and excellent quality on all lines too. Recently 2 deliveries went missing and I contacted the Support Team. They were extremely helpful, and fully supportive and we tracked down the missing items, a delivery driver error. The support rep K. was so, so helpful and my deliveries were with me in a day. Absolutely amazing follow up and assistance from K. and she is a credit to the company. I just hope that the company can see the worth in this person, and indeed all of her team, she flew the flag amazingly. I would not only recommend the Diesel line, for price and quality but also commend the company for having such great personal support staff. Excellent work by all. 👌
Gregg

5. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Unexpected Pleasure

My wife and i went to Diesel to shop for jeans for me. I have always hated shopping. However,this was a most pleasant experience. Due to the kind, pleasant and helpful staff. I didn't get their names. One was a lovely young girl from Dublin. The other girl Mexican, but living in Dublin. We were both so impressed with how they both dealt with us. They are both a great asset to their employer.

3. juli 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Bought €90 worth of stuff and they then…

Bought €90 worth of stuff and they then charged me for a PAPER BAG? . Only the items were for someone else I would have told them to keep it and walked out. Disgusting

22. juni 2025
Uopfordret anmeldelse
Diesel.ie-logo

Besvarelse fra Diesel.ie

Hi Jay,

Thank you for your feedback, and we apologise for any frustration caused by the charge for the paper bag. Please know that charging for bags has become standard practice across many retailers as part of efforts to promote sustainability and reduce plastic waste.

We appreciate your understanding in this matter.

Thank you for shopping with us, and we hope to serve you again in the future.

Best regards,
Diesel.ie

Bedømt til 1 ud af 5 stjerner

Would not exchange a gift, terrible customer service. Still no resolution

My son bought me a Diesel top as a gift, it was not my style nor my size. I brought it back, with labels attached, to the only store in Galway (where he bought it). I chose a different top (both were from the new season) in a smaller size, the same value. I asked if I could exchange one for the other and was told no. I went online to their customer service and after almost a month I was told I needed a receipt, which I explained from the start I did not have. They did not help and I have a top in a bag two sizes too big that I will never wear. Their customer service is terrible.

15. februar 2025
Uopfordret anmeldelse
Diesel.ie-logo

Besvarelse fra Diesel.ie

Dear Catherine,

Thank you for taking the time to share your experience, and we are sorry to hear that you have not received the resolution you were hoping for.

Unfortunately, as is the case with most retailers, we are unable to process exchanges or refunds without proof of purchase, such as a receipt. Our systems simply cannot facilitate these transactions without this information. I apologise for any frustration this may have caused during your interaction with our team.

We appreciate your understanding in this matter.

Kind regards,

Diesel.ie

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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