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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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1,6
Dårlig
62 anmeldelser
Ingen anmeldelsesinvitationer registreret
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
SUCKS Customer Service!!
Our supplier sent us a parcel today which we are not aware about this shipment.
DHL customer service Ashikin called and inform us on the payment collection. My colleague picked up her call. before passing the phone to me, she needs to take down the name before passing the phone to me. Ashikin replied "DHL" with inpatient volume.
When she was on the phone with me, i told her that i am not aware of this shipment and ask to fax over the invoice and we shall check with our supplier for clarification.
She replied with her inpatient voice and ask me to get back to her immediately once i checked with my supplier.
She called me back in 2-3mins time and I told her that i haven't received her fax yet. She sounds inpatient and told me that she had fax over the invoice. I asked her to re-fax so that i can check with my supplier immediately. She replied "ok, i will re-fax again. Anyway i had fax over to you just now" and put down the phone immediately when i haven't finish my conversations!!
This is nonprofessional at all!!
How can she shown her attitude when the customer is talking to her nicely!??!!
The 3rd time when Ashikin call again, my colleague picked up her call. When my colleague told her that i was in the ladies, she replied "anyway i just want to check whether she received my fax or not!" then cut off the line immediately!
Such a sucks customer service!!
6. december 2013
Uopfordret anmeldelse
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