We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ashlie and the team were extremely helpful in getting me setup with everything I needed. I had several questions and she was thorough and patient throughout the process.
Virksomheden har svaret
Everyone I spoke to was very polite and kind very knowledgeable of your whole system, professional quick response. The service team was also excellent. They were on time and called me a hour before t... Se mere
ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Installation af sikkerhedssystemer
- også i
- Brandsikring
- Business to business-service
- Butik med tyverialarmer
- Vagtselskab
Om DFW Security®
Skrevet af virksomheden
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
Kontaktoplysninger
2533 E Loop 820 N, 76118, Fort Worth, USA
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
4,6
Fremragende
224 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service! Answered all questions and fixed all issues quickly!
27. juli 2021
Uopfordret anmeldelse
Larry did an amazing job!
We just moved and had DFW security at our old house for a couple years. We were so excited to find out they would service our new home about an hour away! Larry just came and installed at our new house and it was an amazing experience yet again! He was so kind and polite. He took the time to explain everything to me and went over all the options we could include. He was extremely knowledgeable and also very efficient on his install. Larry is so good at his job and with customers. Thank you Larry!!!
17. juni 2021
Uopfordret anmeldelse
Technician Larry came out to activate…
Technician Larry came out to activate our alarm system. The gentleman was courteous, quick, and knowledgeable.
24. maj 2021
Uopfordret anmeldelse
Josh the technician was extremely…
Josh the technician was extremely generous with a well done job. He was able to work on some issues that I have had for a long time. Very appreciated of his work!
7. maj 2021
Uopfordret anmeldelse
Larry and David did an excellent job…
Larry and David did an excellent job installing my new security system. They acted very professional and made sure I knew how to operate the system before they left. I had ADT at my previous homes and the type of service I received from them was no where close to the service that dfwsecurity provided.
6. maj 2021
Uopfordret anmeldelse
Larry is the best
Larry is the best! He is very experienced, polite and very easy to work with.
30. april 2021
Uopfordret anmeldelse
Larry was helpful
10. april 2021
Uopfordret anmeldelse
Best price in town
28. januar 2021
Quality Security
Our experience with the security element has been quite good. However, the Z wave components (specifically the thermostat) that go with it are terrible. It literally malfunctions 3 times daily and doesn't follow the set schedule for temperature control in the house at all. This is frustrating becasue they charge me monthly for something that does NOT work.
UPDATE: Customer service has been quite helpful with this issue. I have to say, I was impressed by that!
28. januar 2021
Besvarelse fra DFW Security®
Hi Dustin, I'm sorry to hear about your thermostat. That would drive me crazy! Call us so we can get that fixed for you. We weren't aware you were having problems :-(
Do Not sign the 3 Year Contract. You will regret it
No. Do not sign up. You will be stuck Paying for a 3 year contract even if the system is causing problems and you are having issues. There is no way out, once they install the system. My heat has not worked in a year and a half since the installation. My Home warranty company has sent out two techs, and all DFW Security has to say is it must be something else.
26. januar 2021
Uopfordret anmeldelse
Besvarelse fra DFW Security®
Mr. Cox, I’m sorry to hear about your heat, and can understand your frustration. If we had known you were having problems, we would have sent a technician long ago. We now have a technician scheduled to uninstall the thermostat as requested.
A Challenge to use
When the doorbell rings, we have difficulty getting the app to open in time to see what has caused the notification. The app is not particularly intuitive.
However, when there was an emergency the company reacted quickly and notified authorities immediately.
While I am very grateful for the response, the day-to-day use can be a little frustrating.
25. januar 2021
Besvarelse fra DFW Security®
I'm so sorry you're having a hard time with the app! It sounds like we may need to help you with some settings, because it should be super simple and just pop up on your screen when the doorbell rings. I'll have someone reach out to get it fixed for you.
No problems with our service
No problems with our service. quick response if we have an issue. Everything working well right now
25. januar 2021
Installation was great
Installation was great. Service isn’t what we remember. When our panic alarm has gone off on accident on the weekend, we have waited up to 3 minutes for a call or connection.
15. januar 2021
did want they said they woold good
13. januar 2021
So far so good
7. januar 2021
Overall the monitoring company is ok
Overall the monitoring company is ok, but the company you guys use for loans sucks they are the rudest and most unprofessional people I have ever dealt with they have poor feedback as well very sleazy company and due to this fact I cannot recommend anyone to use the service as if this is who you like to represent your financial side of your company I feel my service is soon to be sold off as usual and my prices go up.
7. januar 2021
Besvarelse fra DFW Security®
Hi Charles, I'm so sorry about this. Can you provide some more information? This is the first time we've heard something negative about the financing company. Maybe we can help?
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.