A quite truly beautiful place to spend a family holiday. Can't fault anything. That's why we bin coming here for the past 13years. Never met staff more freindly and helpful, from reception to bar staf... Se mere
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Se, hvad kunderne siger
Very easy to book online. Plus the customer service is outstanding. Phone helpines are staffed all year round and staff go out of their way to help. It's the same when we're on holiday too. All staff... Se mere
Virksomheden har svaret
Me and my family have been come here every year. We love it. Staff are so friendly and helpful. It's clean and tidy. My son loves it here. We're so upset to hear that it's not opening for this year. W... Se mere
This is our happy place, have been several times this year and its still not enough. Was introduced to Devon Valley by friends and haven't looked back. Great base for exploring south Devon and beyond.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
It is with much regret that we are announcing the closure of Devon Valley Holiday Park on December 1, 2022. Following our eight months of ownership, we have concluded that the park, after 20 years of a visible lack of investment, is neither profitable nor reflective of the standards we want to offer guests. The park will not open for the 2023 season, and all bookings will be refunded. In these uncertain and difficult times, with a looming recession and the business facing a 300% increase in electricity costs, along with increasing staff costs, it has been regrettably concluded that to continue running this park in its current format is no longer viable. Devon Valley occupies a unique waterfront location in prime South Devon. It therefore has much potential moving forward. However, its current condition has resulted in high levels of customer complaints, and it fails to provide a holiday experience befitting of its beautiful location. We know that for many of you, this will be a shock, and we appreciate the importance Devon Valley has played in your family holidays over the years. We sincerely thank you for your business and support. If you have a booking for 2023, please get in touch with us at 0344 557 5100. As you will appreciate, our staff will be busy dealing with many calls, so we request your patience while we process your refund. Thank you. Devon Valley Park Limited
Kontaktoplysninger
Ringmore Road, TQ14 0EY, Shaldon, Storbritannien
- 0344 557 5100
- info@devonvalleyholidays.co.uk
- devonvalleyholidays.co.uk
4,8
Fremragende
104 anmeldelser
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Beautiful Location
Excellent holiday park with stunning views of the River Teign. Brilliant location for watching the sun go down. Helpful & friendly staff. Great accomodation and facilities including the bar, restaurant, entertainment lounge, swimming pool & on-site shop. An enjoyable walk into the nearby seaside village of Shaldon.
23. juni 2019
Uopfordret anmeldelse
Besvarelse fra Devon Valley Holiday Village
Hi Linda, many thanks for your kind review and recommendation. We hope to see you again soon!
Well had a wonderful stay
Well had a wonderful stay! It was nice to bring our dog and not have worry about leaving him at home as he is a very inportant to our family! Had lots of lovely walks in the beach with him too! Service both staff and entertainment was brilliant! We will be coming back!
15. juni 2019
Uopfordret anmeldelse
Besvarelse fra Devon Valley Holiday Village
Thank you very much for your kind review and recommendation :) we look forward to seeing you again soon!
We stayed in the Otter bronze caravan
We stayed in the Otter bronze caravan, which had a few cob webs inside, but other than that it was cosy and well maintained. We would prefer separate changing cubicles in the swimming pool for a bit more privacy from other people. The Boathouse restaurant wasn’t as good as it was before, we went Half Board again which is always a great deal, but the waiters kept making a few errors this time. On the last night I decided to order a Half Board Supplement Banoffee Pie dessert and pay the extra £1.95, it did have a bad smell but I just thought it was the smell in the Boathouse; but as we were playing Bingo on the evening I rushed to the toilets and brought back up the Banoffee pie I ate, it was horrible.
The Evening entertainment was ok, we do love Morris, Millie, and Captain DV. The Bingo was great fun, although the one Entertainer Chloe did seem rude towards the other entertainer whilst he was calling out the bingo numbers. The show yesterday wasn’t good at all, although Lyndon has a fantastic voice but the other girls Chloe and Christina never sang at all, they were miming the words the whole time, and they looked like they didn’t know what they were doing, they looked quite awkward. You need two backing singers that actually sing in the team stars shows. Overall a great location with lovely memories, just needs a few little improvements, but we will still always come back to Devon Valley as it’s our favourite place, it’s like our second home :)
31. maj 2019
Uopfordret anmeldelse
Besvarelse fra Devon Valley Holiday Village
Hello Lauren, many thanks for your review. I am sorry that there were some aspects of your stay that you were unhappy with. I have passed on all your comments on to the relevant departments for their attention to see where we could do better next time. I'm glad to hear you will continue to return to us, and we look forward to welcoming you again soon :)
Just coming back from a 4 day break…
Just coming back from a 4 day break from Devon valley, accomodation cant fault but we stayed in gold plus caravan. Overpriced but good views of the beach.
Amenities tired on site, kids club poor. Food average.
Didn't try swiming pool after bad press on news even though they had all clear, didn't want to take the risk.
Overall average stay, with inexperience staff onsite.
31. maj 2019
Uopfordret anmeldelse
Besvarelse fra Devon Valley Holiday Village
Hi Nicola, thank you for your review. I am glad to read that you enjoyed your accommodation. I have passed on your comments regarding our amenities and food - we are always looking for ways to improve our guests' experience, so this information is important to us. I am very sorry that you chose not to use our swimming pool - we are pleased to confirm, following extensive independent tests by regulatory bodies, that it remains absolutely safe for everyone to enjoy. We hope we can welcome you back in the future. If there's anything further that you feel would be useful to us to help improve a future stay from average to excellent, please do get in touch with us.
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