Design My Case Anmeldelser 

686
•
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Easy online experience, arrived a day ahead of schedule, and the toughness of the case seems to be of a good quality. The print came out a little darker than I would have hoped, though I had pri... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent quality and perfectly designed case for my pixel 9. Was a little worried when the website preview showed a different camera cut out, but it came through as the correct case with my custom ma... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

I have bought a customised honor 200 lite case recently. It's very good and excellent quality but 5 days in with the case and it's already the back print of the case is lifting up out of the sealed ca... Se mere

Bedømt til 5 ud af 5 stjerner

I was pleasantly surprised by the quality of this item i got another phone cover done with a different company a few years ago it cost more but this item came out a lot better. First class would... Se mere

Virksomhedsoplysninger

  1. Butik med mobiltilbehør

Skrevet af virksomheden

At Design My Case, we make personalised phone cases that combine style, protection, and quality craftsmanship, all made right here in the UK. With thousands of verified customers and over 10 years of experience, we’re trusted for our custom iPhone and Samsung cases that fit perfectly and look incredible. Choose from a range of popular styles including Impact Tough, 3D Snap, Clear, and Wallet cases — all carefully made to bring your photos, designs, or artwork to life. Whether it’s a family photo collage or a unique gift idea, every order is handled with care and delivered fast across the UK. Join thousands of happy customers who rate us highly for quality, speed, and customer service, and discover why Design My Case is one of the UK’s most trusted names for personalised phone cases and accessories.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

686 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 28 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(686)

131 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Lovely case, great quality

My experience with Design My Case was great. The design was exactly what I wanted, it's good quality, looks wonderful, it came quickly, and their customer service/communication is brilliant. Highly recommended!

20. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing Product

What Can I say, Amazing product, Amazing Company, Highly recommend, Really Fast Delivery, The case is amazing, Totally delighted with it, Amazing Quailty and really strong, The Picture comes out wonderful, Loads of people loved it, Cant Thank You enough, Cant Go Wrong with this Company.

18. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really great quality

Really great quality! Use on my phone everyday dropped a few times by accident but no scratches or cracks or any damage! Love it and definitely recommend it, fits perfectly

18. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

S25 ultra case

Wat can I say ......I saw the case where I put my own picture on it.... send it to them and within a few days I had the case .... amazing quality and the fit was perfect.
Can't praise the company enough...give them a try

18. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

SCAM DO NOT BUY!!!

Don't buy, it's a scam! After waiting ten days and the estimated arrival date having passed, I tried to contact their customer service and they always sent me the same link that took me back to Royal Mail saying that it had been shipped but without an address or information. Furthermore, they always responded robotically with the same sentences, they even asked me to provide them with Paypal details so they could better track it. After that, when I asked for a refund, they didn't respond and then blocked me from sending further messages to ask for assistance. I'm really disappointed because tomorrow would have been our wedding anniversary and we'll be leaving early in the morning and I was waiting for this as a gift because there was an important photo that I wanted to put in the phone case. Don't get scammed!

18. august 2025
Uopfordret anmeldelse
Design My Case-logo

Besvarelse fra Design My Case

Hello Sara,

We value all customer feedback, but it’s important that reviews remain accurate and fair. After reviewing your order, Royal Mail have confirmed that it was delivered on 16/08/2025.

Because you claimed the item had not arrived, we requested further details from you so that we could escalate this with Royal Mail directly. Unfortunately, no response was received. At no stage have we blocked communication — your chat with us remains open and awaiting your reply.

You requested an immediate refund, but as outlined in our policy, we cannot issue refunds until Royal Mail’s tracking details have been verified. This is standard procedure to ensure every case is handled correctly and fairly.

Referring to the situation as a “scam” is both misleading and unnecessarily dramatic. The facts are clear: your order was dispatched, marked as delivered, and we have been waiting for your cooperation to investigate further.

Should you wish to contact us, you are welcome to reach out to us at any time via email or our chat service.

Kind regards,
The DMC Team

Bedømt til 1 ud af 5 stjerner

Decent Case , Crap customer service, AVOID LIKE THE PLAGUE

Personalised case does fit phone well but does block contactless capability of phone (Pixel 8 Pro) also design on website shows full coverage but am left with a large black empty bar

Customer services none existent, as I don't think either of these issues are correct

Had to revert to old case to use contactless

UPDATE: RESPONSE SAYS TO CONTACT LIVE CHAT BUT NOONE EVER ANSWERS emails go days and weeks without response and all the offer is a discount on a product that doesn't or definitely didn't state it doesn't work with Contactless, AVOID LIKE THE PLAGUE

17. juli 2025
Uopfordret anmeldelse
Design My Case-logo

Besvarelse fra Design My Case

Hi Chris

Thank you for your feedback. We’re glad to hear the case itself fits your phone well.

To clarify: our Impact Cases are listed in the product specifications as not compatible with Qi wireless charging or NFC/contactless functions due to the protective materials used.
We do also offer several other case types that are fully compatible as seen on the website

If the print area you received looks significantly different from what was shown, our team is more than happy to review this further — please reach out via live chat or our support email so we can assist you further.

Kind regards
The DMC team

Bedømt til 5 ud af 5 stjerner

It is an amazing phone case

It is an amazing phone case, I couldn't be happier with it, the quality and the printing is very good and I have a very personal phone case designed specifically for me.

The service was quick, professional and reliable.

21. juli 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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