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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The customer service is none existence, it seems all their replies are from ai. Keep going around in circles. I ordered a product before i was due to fly out the country and i told them pr... Se mere

Bedømt til 5 ud af 5 stjerner

A life-changing device and excellent customer service! I’ve suffered from excessive sweating for as long as I can remember; shaking hands, holding a pencil or a phone, and even wearing sandals—it was... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The device itself is absolutely flawless and a lifesaver if you have hyperhidrosis. I’ve been struggling with it since childhood and when I heard about iontophoresis machines I did my research and aft... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I would give 10 stars if possible. I was suffering from palm sweating since my childhood. I tried all the remedial options , medicines from pharmacy, carpe lotion but nothing worked for me. Finally i... Se mere

Virksomhedsoplysninger

  1. Producent af medicinsk udstyr

Skrevet af virksomheden

The doctor-recommended solution for excessive sweating of hands, feet and underarms. Free shipping and satisfaction guaranteed! Stop Sweating, Start Living With Dermadry!


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

63 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 33 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(63)

12 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I had excessive sweating problem ever…

I had excessive sweating problem ever since I was a child. Especially in summers, at the end of the day I would have a problem of smell even though I use deodorants. I have used dermadry for a month now for my hands, feet and armpits and they have significantly helped me with these issues. I use them often and happy with the results. I recommend to people who has excessive sweating and smell caused by the sweating.

10. maj 2025
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Hi! Thank you for sharing your experience with Dermadry! We're really happy to hear that it has made such a positive difference for you. It's amazing to see the great results you’ve had after a month of use! We truly appreciate you recommending it to others who are facing excessive sweating challenges.

Thank you,
The Dermadry Team

Bedømt til 5 ud af 5 stjerner

No, this is more than a device, it's a life changer!

I swear this is not an AD nor am I getting paid, this is just a regular guy who lives in Riyadh and was desperate to have a solution for my sweating disorder.

6 years ago I found an ad on Facebook and it took me 3 seconds to place an order (not even knowing how the device works, I was that desperate for any solution).

And here I am after 6 purchases over the past years for myself and family and friends, I can genuinely say, this device is a life changer!

And over the years I've needed replacement for all the towels due to wear and tear, and cable due to misuse from my end. Best client service you can ever deal with!

I can go on and on about the device and their services, but I want to keep it as genuine as I can without being exaggerating.

5. juni 2024
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Hi! Thank you for your amazing feedback! To hear how Dermadry has helped not only you but also your family and friends over the years is incredibly meaningful.💙 Your continued trust from Riyadh over the years is genuinely heartwarming. We’re grateful to have amazing customers like you around the world.

Thank you,
The Dermadry Team

Bedømt til 5 ud af 5 stjerner

IT WORKS!!!

I love this machine…i had the older version for years and I broke and had to replace it…I was concerned when I saw I needed a prescription, and more concerned when spell checker changed my address on the prescription…but this company was fabulous and made everything so easy and I received the machine in just a few days…the old machine I had to rotate but not this one…it is so convenient that it doesn’t have to be turned to get both the positive and negative charge on my hands…The smaller size is also a major bonus. Honestly you can’t go wrong with this machine or the company…my hands and feet have sweat so badly since I was a child and when I learned of this machine years ago it changed my lifestyle forever because I now have the confidence of dry hands and the CAN enjoy holding hands and greeting someone with a hand shake…IT WORKS!!!!

28. februar 2025
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Hi! Reading your review truly moved us! Thank you so much for sharing your story and for your loyalty! We're beyond happy to hear that Dermadry has made such a lasting difference in your life, and that the new version is even more convenient for you. We know how frustrating sweating can be, and it’s incredibly rewarding to know our device is helping you live more confidently. We’re always here for you!

The Dermadry Team

Bedømt til 5 ud af 5 stjerner

Best customer service I have ever experienced.

First of all, I choose the company because the products are really good. The other thing, that I had some issues with the delivery company, but Dermadry’s customer service was amazing. They solved all my requests and now I am really happy. Actually with this company I experienced the best customer service in my life. You could be an example for the others. Thank you!

25. februar 2025
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Wow! 😊 Thank you so much for your kind words! It truly means the world to us to know we were able to support you through the delivery hiccup and leave such a positive impression. We're thrilled you're happy with your experience and your Dermadry! Your feedback inspires our team every day. 💙

Thanks,
The Dermadry Team

Bedømt til 5 ud af 5 stjerner

Very helpful

The customer service representative that I spoke with in the process of ordering my device was extremely helpful. They not only answered my every question, they also provided me with an insane discount code which really helps people in my financial situation. Thank you Gil, your efforts are greatly appreciated!

22. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Second degree burns from Dermadry machine

I hesitated to share this because it’s honestly embarrassing, but I feel it’s important. The past 10 days have been incredibly challenging. I used my dermadry machine, which I’d trusted for years and ended up with a serious burn that only got worse. When I finally went to the hospital, they told me it was a second degree burn. I’ve been given pain meds and a steroid cream to heal it but the pain has been overwhelming and has affected my mood and daily life.

If sharing my experience can help even one person avoid going through this, then it’s worth the vulnerability. Please be careful with these devices.

4. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It really worked

It really worked, sometimes I still sweat on the sides of my palms and fingers but that's a game changer considering my original status.

7. november 2024
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Hey! Thanks for sharing your progress! We're thrilled to hear that Dermadry has been a game-changer for you. If you need more guidance, our support team is ready to help you but it sounds like you're winning the battle! Keep it up.! 🙌💧🚫

Bedømt til 1 ud af 5 stjerner

I’m really frustrated with Dermadry

I’m really frustrated with Dermadry. I bought it hoping it would help with my excessive sweating, but after weeks of use, it just hasn’t worked at all. The whole process is a pain—the setup is annoying, and the treatment sessions are uncomfortable and sometimes even painful. I stuck with it, hoping for improvement, but I’ve seen absolutely no change.

To make matters worse, I wasn’t able to get anything back from my insurance company, so I’m out a lot of money for something that doesn’t do what it promises. I regret buying this device and feel like I’ve been completely ripped off. Save yourself the hassle and avoid it.

10. oktober 2024
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Thank you for your feedback, Amy and we apologize for our delay here. We’re really sorry to hear about your frustrating experience with Dermadry! We know how important it is to find the right solution for excessive sweating, and it’s disappointing to hear that we didn’t meet your expectations and please know that we’re here to help and want to make things right!

Adjustments to the settings or setup can sometimes resolve mild discomfort during treatments, and we’d love the opportunity to provide you with personalized guidance to improve both the comfort and effectiveness of your treatments.

Regarding your insurance challenges, we completely understand your disappointment and can assist in providing additional documentation if needed.

Your satisfaction is incredibly important to us. Please don’t hesitate to contact us at support@dermadry.com—we’re here to help make things right and support you every step of the way.

Bedømt til 5 ud af 5 stjerner

I would give 10 stars if possible.

I would give 10 stars if possible.
I was suffering from palm sweating since my childhood. I tried all the remedial options , medicines from pharmacy, carpe lotion but nothing worked for me. Finally i took the risk of this electric devise which i was not having full faith on but amazingly it worked in just 10 days of session and even during very exciting situation or any wether my hand are dry. Honest i was not able believe when i first saw the result. The only thing is its not permanent solution i need to keep doing it every week for persistent result.

3. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Customer Service

The customer service Gil has provided has been exceptional. They have gone above and beyond and have been excellent at communicating. Their outstanding customer service kept me from initiating a refund so that I could still receive my Dermadry equipment when customs held up my order in the mail for almost a month. It is comforting to know that when there are hiccups there is good support to help remedy a situation for such an expensive purchase.

8. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This machine has changed my life from…

This machine has changed my life from going to being socially awkward about having to hug or hold hands or even shake hands to having total confidence with doing this now that the sweat is gone, and if I go to more human places, knowing if I just do a little bit more maintenance throughout the week that it will also stay away After you have gotten down to where I can use it to two times a week 100% result

22. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Life-changing.

Life-changing.

I've suffered from Hyperhidrosis since I can remember, especially in the feet and hands.
Unless you have it it's hard to explain how debilitating it can be. Shaking hands, going barefoot on holidays, even writing with a pen sometime just wernt an option.

I've tried nearly everything at this stage so thought I would give dermadry a go after seeing all the positive reviews. My wedding is coming up and all I could think about was holding hands at the ceremony and putting the ring on, and wearing heels that I'd be slipping in all day.

I genuinely can't belive how well it's worked.
My hands took approx 2 weeks to see the full results using the device every day and for my feet about 10 days. I'm at the maintenance now where I am doing each 1-2 times per week.
Zero sweat, at all. It's unbelievable!

It's the simple things for me like being able to hold hands, or wear sandles.

I would and have highly recommended this product without hesitation.

1. april 2024
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Thank you for sharing such a heartfelt and inspiring review! We are thrilled that Dermadry has helped you regain confidence and enjoy simple yet priceless moments, like holding hands or wearing sandals. Congratulations on your wedding, and thank you for trusting us to be part of your journey! Your recommendation means the world to us.🥹

Bedømt til 5 ud af 5 stjerner

Effective device

Effective device, easy to use and great support from Dermadry team.

15. april 2024
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Hello Bozidar! We're happy to hear that you found our Dermadry device effective and easy to use. Providing great customer support is one of our top priorities, and we're glad to know that our team has delivered a positive experience for you. If you have any further questions or feedback, please don't hesitate to contact us. Thank you for your support!🙂

Bedømt til 1 ud af 5 stjerner

Product doesn't work, no refund

Product doesn't work for some people, because of skin resistance to the electric signal.

It worked for me when I tested it, but not for my girlfriend (who is the one with hyperhidrosis)

Even worse, when I contacted support to get a refund, they said it was "outside the return window" which is utter BS because, they're the company, they can do whatever they want.

I told them the entire story, they refused to honor a refund. I would recommend against buying anything from overpriced Dermadry.

25. april 2024
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Hi Alex! Thank you for sharing your thoughts, and we are genuinely sorry to hear about your girlfriend's experience. Skin resistance can vary from person to person; we provide additional support in addressing this challenge during the treatment.

Regarding the 100-day return window, we sincerely apologize for any confusion or frustration this may have caused. Our company strives to be fair and transparent with our policies and return guidelines.

We truly value your satisfaction and are here to assist you and your girlfriend in starting the device and achieving complete dryness. Please reach out to us directly, and we'll do our best to find a resolution that works for her.

Again, we apologize for the inconvenience and disappointment you've experienced and hope to regain your trust in the future.

Bedømt til 5 ud af 5 stjerner

It really works!

After a slight delay getting the machine through UK customs it finally arrived (amazing customer support throughout to keep me updated on the delivery status) Started on a very low setting as advised, and now 3 weeks in I use it on full power (just feels like strong pins and needles for a short period, and then subsides) I started noticing results after just a few treatments, now after treatment 9 my hands are so much dryer! I work in quite a stressful job, I would often get anxious, and my hands would start to sweat. This has now subsided by ~85%, I would estimate. Whether it's in my head or not, I'm not sure, but I actually feel less anxious as a whole, now that my hands are dryer. Would 100% recommend

22. april 2024
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Dear Paul, thank you for taking the time to share your positive experience! We are thrilled that Dermadry has positively impacted your life and that you have noticed significant improvements within weeks. Your feedback reinforces the effectiveness of Dermadry in helping individuals manage hyperhidrosis and improve their quality of life.

Please do not hesitate to contact us if you have any questions or need further assistance. We are here to support you every step of the way on your journey to drier, more confident hands.

Bedømt til 5 ud af 5 stjerner

Bye bye sweaty, stanky armpits

I bought a second-hand Dermadry ampit kit off Ebay last month and I'm so glad I did! I have hyperhidrosis and I swear the sweat that my pits produce is always stanky - I reckon I have heaps of apocrine glands in me.

I've tried all types of deodorants, antiperspirants, cleansers, supplements, it was getting frustrating. I was contemplating on getting botox but I have growth in my pits and I was afraid they would become malignant if I got botox.

I've used Dermadry for a few weeks now and my pit sweat has reduced by 80-90% - it's unbelievable! Now I just sweat in the folds of my fatty armpits - I have to find a way to treat those parts.

I just use a small amount of natural deodorant now, but I'm so much more confident as I can no longer smell myself. My husband has also stopped teasing me about my sweaty pits (although he used to say he loved the smell, but it just made me more conscious). LOL

I wish there was something for boob and groin sweat. I might get the pads for hands and feet in the future but not urgent as my hands and feet don't smell.

Thank you so much Dermadry!

5. januar 2024
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Hi Maria, your positive feedback on the effectiveness of Dermadry Underarms in reducing sweating and boosting your confidence is truly inspiring to us. We are proud to have been a part of your journey and grateful for the opportunity to make a difference in your life and thank you for taking the time to share your positive experience with us.

It's not recommended to purchase Dermadry through unofficial channels as it automatically voids the important warranty coverage; please note that Dermadry is a medical device intended for single-patient use only.

Lastly, your feedback is highly appreciated, and we will take it into consideration for future product development. Once again, thank you for choosing Dermadry and for sharing your positive experience.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are here to assist you.

Bedømt til 5 ud af 5 stjerner

Quick customer service

They wouldn’t reply if you don’t leave name and email

3. december 2023
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Dear Mr. Vuong, Thank you for bringing the issue to our attention. I apologize for any inconvenience you may have experienced. Providing timely assistance is a top priority for us, and it's disheartening to hear that we fell short of your expectations.

I want to assure you that we take your feedback seriously and investigate each case thoroughly. However, I couldn't find any record of your communication in our system using your username, which is concerning. We value every customer and aim to provide prompt assistance to everyone. It's possible that there might have been a technical glitch or some other issue that prevented us from receiving your message.

To make things right, I kindly request you to share more details about the issue you faced or the query you had. This will help us identify the problem and ensure that such lapses do not occur in the future. You can reach out to us directly at our website's 24/7 live chat.

Once again, I apologize for any frustration or disappointment this situation may have caused.

Thank you for your understanding, and we look forward to resolving it for you as swiftly as possible.

Sincerely,
Dermadry CS Team

Bedømt til 1 ud af 5 stjerner

Disappointing

My experience with purchasing the Dermadry for my child has been unsatisfactory.
Beyond the device feeling fragile low quality, the actual iontophoresis was a complete letdown. It did not work as well as promised. To make matters worse, there were instances when it gave my son unexpected shocks.
The company claimed that insurance would cover the device, which turned out to be false. When I reached out to support to resolve this insurance issue, they were equally unhelpful, leaving me with these unresolved issues and extra costs. Disappointing experience overall.

7. maj 2023
Uopfordret anmeldelse
Dermadry-logo

Besvarelse fra Dermadry

Hello! We are truly sorry to hear about the difficult experience you and your son have had with Dermadry, and we understand how upsetting this can be for both of you. We want you to know that we are here to help.

Regarding the insurance coverage, we apologize for any confusion that may have arisen. We know that insurance plans can be complicated, but we are fully committed to resolving this matter for you. We encourage you to contact our customer support team again, and we will do everything we can to assist you and make things right.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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