Dermadry Anmeldelser 

The customer service is none existence, it seems all their replies are from ai. Keep going around in circles.

I ordered a product before i was due to fly out the country and i told them prior.

I was waiting all day for a delivery that never came then heard nothing for the next few day's.

I had to chase it up with Fedex several times and they finally told me the item was still in America and only the paper's had arrived in the UK.

I asked them to send the item back as I won't be in the country and they agreed. Informed dermadry about this and was not getting anywhere because every reply was not from a Human.

I tracked the item while i was abroad and it looked like it was shipped to a FedEx Facility and it has been almost 2 weeks and no refund from the company so i had to contact my bank to initiate a charge back.

A life-changing device and excellent customer service! I’ve suffered from excessive sweating for as long as I can remember; shaking hands, holding a pencil or a phone, and even wearing sandals—it was all a nightmare for me. A dermatologist I visited mentioned this device, so I reached out to DermaDry, and my life has been transformed. You have to stay consistent, but the results are well worth the investment and the effort—they’ve truly improved my life in an incredible way! I also want to give a huge thanks to their customer service team; they’ve helped me out quickly on several occasions, always finding a solution and patiently answering my questions—whether it was about troubleshooting or replacing a faulty product or cable. I felt it was important to write this review myself to give them the credit they deserve! Excellent service—they’re always available via email whenever you need assistance!

Dermadry has been a lifesaver.
It really works. You have to give it several sessions, and it hurts a little at first. Once your hands get used to it, though, it keeps them dry. It’s the best product I’ve found for sweaty hands and feet.
Customer service has been great too. Parts have broken over the time I’ve owned it, and they’ve always replaced them quickly under warranty. They really do care.
I swear by this product. It’s a life changer.

Unbelievable customer care and a life changing product. Thank you Dermadry!

Great product, really useful for me . Started working with in one week time . Thank you

This sounds incredibly silly to say, however if you've never lived with Hyperhidrosis and haven't had to endure the daily torment of being unable to do certain tasks / skipping events due to this condition the statement I am about to make will make sense: This small machine has given me my life back, before I was feeling extremely suicidal and hopeless. Although I will some days, I still do sweat - It's much more like a normal person now. Although It's time consuming and takes 3-4 weeks to see a vast improvement, It was definitely worth the investment I made in that time to be able to live my life.

I originally had an issue, with the aluminum plates causing skin reactions - however they gave me a free upgrade free of charge which I thought was extremely sweet. I would most definitely recommend DermaDry to anyone - I'd consider myself to have Moderate to Severe Palmar Hyperhidrosis and It's worked wonders for me to be able to be myself confidently without feeling insecure and not wanting to leave the premise of my own house (:

Thank you so much DermaDry, you're amazing and you've helped save so many lives. Absolutely lovely company, hopefully some day a permanent solution will be found through DermaDry.

Ethan

Attention frais de douane venant du Canada de 76e pour la France. En cas de panne retour au Canada avec des frais. Privilégier des envois de France.

After suffering with almost constantly with sweaty hands most my life this device has changed my life. After only a few weeks of use I have noticed a huge reduction in hand sweat making it barely an issue at all now. I’m very impressed by how well it works.

I did have to wait quite a few weeks for my order to arrive but I was aware the product was on back order when I placed my order so I was warned in advance. After waiting a few weeks I did contact customer service with an inquiry and they get back very quickly and solving my issue near instantly.

I would definitely recommend Dermadry and their products.

After 4 weeks of using the machine, my hands and feet are dry! I am so excited to experience a life without sweaty hands and feet! I get to wear sandals, just in time for summer! Aside from having children, this is one of the most meaningful changes in my adult life. Thank you for changing my life!

I ordered my product on May 19, and they instantly charged my card. And only upon my inquiring, they said they need a prescription. After fulfilling that, they said that now they are waiting for parts. Today is 11 days into my order, and yet no updates. The whole company suffers from a lack of communication, constant lies, and I would caution anyone from doing business with them.

I’ve been using Dermadry for hyperhidrosis treatment, and while I initially experienced some technical issues with my device, I want to share how the situation was ultimately handled.

After going through a detailed troubleshooting process with their support team (including videos and tests), the Quality Team identified that the issue was likely related to the electrodes. They sent me replacement silicone graphite electrodes free of charge.

After receiving and testing them, the difference was immediate. The device now starts instantly and runs smoothly at the exact intensity level I select. The treatments feel consistent and effective again.

What impressed me most was the professionalism and responsiveness of their customer support. They didn’t dismiss the issue and stayed engaged until it was fully resolved.

No product is perfect, but what really matters is how a company handles problems — and in my case, Dermadry handled it properly.

Very satisfied with the final outcome.

I bought the DermaDry machine several months ago and the results are life changing. I have struggled with Palmar Hyperhidrosis for years. It has affected almost every aspect of my life since my early teenage years, similarly to most people with this condition.

For myself, and with many other reviews you may find - I tried different deodorants, antiperspirants, specialist products and medications. None of them worked well, if at all.

I found DermaDry on the Doctorly YouTube channel, which I trust, and that encouraged me to try it.

I started off on low mA (3-5) for fear of pain, stayed there for a while and didn't get results. I got some advice from customer support, which is prompt and very helpful. I worked up 1 mA per day, up to 13 which is my comfort tolerance limit, until dry (now 1x per week). I get an intense tingling sensation, but no pain. My hands are dry 90% of the time.

I would recommend a DermaDry machine to anyone with Hyperhidrosis. I'd advise that you save yourself the money of churning through deodorants, stronger products and tablets for years and get DermaDry. I know it's quite expensive, but it works and nothing else seems to.

The device itself is absolutely flawless and a lifesaver if you have hyperhidrosis. I’ve been struggling with it since childhood and when I heard about iontophoresis machines I did my research and after trying some cheaper options decided to invest in the best which is hands down Dermadry. I could go into detail about it as well as how lovely and helpful the team is. Many many thanks and good luck to anyone reading this - you won’t regret this purchase..

I’ve struggled with moderate to severe sweaty palms since my early teens. It was honestly life changing in the worst way - everything I touched would get wet, and it killed my confidence and really affected my day to day life.

6 years ago, I tried another iontophoresis machine from a company that eventually shut down. It worked okay, but it broke within a year.

Then I discovered Dermadry, and wow - this is on another level. The build quality, packaging, and overall design make it worth every cent. The self-switching polarity feature is genius, and I’ve noticed that the dryness lasts longer compared to my old machine.

I also had to replace an electrode recently, and it arrived damaged. Dermadry’s support team replied almost immediately and sent me a new one within 24 hours. That level of service is rare these days, and it shows how much they care about their customers.

Honestly, I sometimes joke with my wife that if Dermadry ever went out of business, I’d be doomed HAHA. Sad to say, my sweaty palms and feet are here to stay, and Dermadry is the only thing that can keep it in check.

You guys earned a customer for life ❤️
Much love from Singapore!

The first week I was using the dermadry machine I had to use it 4 days in a row . Then the results came out. I couldn’t believe it, it was like dreaming. The following weeks I kept using it twice a week and the results were really amazing. Now 2 months have passed since my first time using it and I only use the dermadry machine once a week. I don’t have sweat hands anymore and believe me I struggled with that for too many years. Shaking hands was really challenging for me. I tried and waste so much money on sprays or patches known for blocking sweat but nothing. Finding out about DermaDry was a life saver experience. It is worth all the money. I waited two months before writing my experience here because I wanted to leave a really trustful feedback because I know all the stress and struggle there is with having hyperhidrosis issues . I sorted out my sweat problem with dermadry.

I’ve been using Dermadry for a year and a half now and iontophoresis has really helped to significant improve my quality of life whilst dealing with hyperhidrosis. Along the way i’ve had some technical issues with the device, but the team at Dermadry have been providing relentless support and advice. I’ve never seen a company have such excellent quality customer service! I feel really reassured in their hands.

Thank you so much! You guys are literally the best! I have had two of my friends and one work colleague buy the total dermadry so far and they love it as much as I do.

Thanks again!

Their machine has been life-changing. Of course I was a bit skeptical at first cause nothing before has helped with my excessive sweating. But Dermadry simply worked. And it continues to work, that is even more important.

Also, their customer support is definitely the best I have ever seen. Wish everybody had such quality customer support. They were all super helpful and kind and took as much time as needed to help. They sure know how to keep a customer loyal and happy. Each one deserves a raise:)

All in all, highly recommended!

Excelent device, have been using it for years with great results, if your thinking of buying One dont hesitate really good quality.

I started my treatment for excessive sweating nearly three weeks ago, with five sessions each week. During the first week, I noticed my hands were sweating even more than usual, which was a bit discouraging. However, after sticking with the treatment for two weeks, I began to see significant improvements. My hands now feel much drier, and although I do experience some itchiness on my hands and feet, the overall reduction in sweating has been remarkable. To manage the itchiness, I decided to reduce my treatment schedule to three sessions per week in my third week. This adjustment has allowed me to keep up with the treatment while also addressing the discomfort. I have found that applying a good moisturizer after each treatment session greatly alleviates the dryness and itchiness I occasionally feel. At this point, I am thrilled to report that my hands and feet no longer sweat at all, which is a huge relief. However, I am still experiencing some sweating in my underarms. I am excited to continue my journey toward a sweat-free life with Dermadry. I truly appreciate this life-changing product and wish I had discovered it sooner!