So disappointing. Your online support is simply not up to scratch, with staff seemingly lacking the knowledge or understanding to resolve even basic issues. I've been a loyal customer for over fi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
So disappointing. Your online support is simply not up to scratch, with staff seemingly lacking the knowledge or understanding to resolve even basic issues. I've been a loyal customer for over fi... Se mere
Virksomheden har svaret
I've had an amazing experience using Deputy, the support was amazing, I initially had an issue exporting timesheets to Xero and they were able to quickly support me with my issue.
Virksomheden har svaret
My company has been using Deputy for over 5 years. Excellent software for rotas in health care, especially for short notice shift cover. Works well with payroll for easy integration. New feeds is an... Se mere
Deputy software was OK for rostering, timesheets and reporting. Overpriced but was OK. Until now. Now they have changed their reporting so that in order to be able to create a you have to pay extra fo... Se mere
Virksomheden har svaret
Deputy is the AI-powered workforce management platform built specifically for the complexities of hourly work. Trusted by over 390,000 workplaces in more than 100 countries, Deputy unifies scheduling, time and attendance tracking, labor compliance, and payroll preparation into one intelligent system designed for frontline teams. With intelligence woven into every feature, Deputy AI redefines how modern businesses manage shift work. From automating routine administrative tasks to surfacing actionable workforce insights, our platform empowers managers to make faster, more informed operational decisions. Whether you run a single location or manage thousands of employees across retail, hospitality, healthcare, manufacturing, or services, Deputy delivers the visibility, global compliance, and flexibility needed to scale your operations. By eliminating scheduling friction and manual timesheet processing, Deputy allows managers to spend less time on administration and more time supporting their people and serving customers. Every day, over 1.5 million shift workers clock into our app for transparent scheduling, seamless time tracking, and better team communication. Transform your frontline operations, simplify labor compliance, and build smarter schedules with the ultimate operating system for hourly work. Experience our end-to-end people platform today. Start your free trial at www.deputy.com.
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 28 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
There was a glitch at first. This was fixed in a timely manner
Easy to navigate around
Looking forward to making life easier for staff and myself at work
much easier to use than I originally thought it was going to be
This system used to be ok & in the last 8 months it has gotten worse & worse. Not giving notifications so staff are turning upto unconfirmed shifts, us not being aware that our staff have not been able to claim shifts through the app wondering why there's hundreds of hours lost in unclaimed shifts up to 10k in a week. No accountability blaming human error on our end for changes when we've been scheduling the same way for years and given the run around with escalating tier 1 tier 2 tier 3 problem and never getting resolved.
Deputy has been an amazing addition to our newly opened business, helping simplify the hospitality pay process and save so much time! The support is fantastic, very quick responses and great follow up. Highly recommend!
Real time updates on roster and costs.
Very easy to use. Great for communication with my team.
“Deputy has truly made my day-to-day work so much easier! The app is fantastic—it’s incredibly user-friendly and uncomplicated. Scheduling, managing shifts, and keeping track of tasks have become a breeze. I love how intuitive the interface is, making it easy to navigate and get things done quickly without any confusion. Overall, it’s a great app that simplifies work processes and boosts productivity. Highly recommend!”
This software is easy to use and plan schedules. All the staff find the app easy to use.
Deputy is a user-friendly, easy to set up and navigate software for your HR/Payroll tasks.
Easy to use both for rosters and clocking in / out. App seems to freeze a bit on my phone
Really enjoy working with the Deputy program, it is great and really helpful.
Well organized and easy to use software.
Deputy is a highly efficient application for managing timesheets, offering a user-friendly interface that simplifies the process.
We have been using Deputy for just over 2 months in our organisation. We have had so many issues with integrations, setup and being charged fees we did not authorise for plans we have already paid for.
The worst part of the experience is that the only customer support is through a text chat function that doesn't always function, or email. Both of these options put me in contact with someone who is not fluent in English, meaning resolution takes literally days of email correspondence with someone using standardised responses rather than understanding or engagement.
I do not currently know of a more suitable platform for my business needs, but for a service that, by design, is intended to simplify and streamline workflow, I would not recommend Deputy to anyone who is looking to move their business forward.
I've read reviews from times gone by and it sounds like Deputy was once a great platform for its time. Sadly, this is no longer the case through our experience. We cannot afford to build our business around antiquated or inadequate systems.
We will be taking our business elsewhere.
We suggest you do the same.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.