I placed the order on 12/1/2024, with an expected delivery date of 45 days. But it's been almost 5 months, and still nothing. I contacted them through the website, but I haven't received any res... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lieferung meiner Bestellung erfolgte schnell - leider war der Rahmen beschädigt. Dieser wurde mir aber, nach einer Reaktionszeit von 2 Minuten auf eine E-Mail um 9 Uhr abends (!) - anstandslos und ebe... Se mere
La facilité avec laquelle on choisi sa carte, la combinaisons des couleurs et la qualité des produits en font une expérience unique. Quand j'ai réceptionné le paquet je me suis réjouis de voir avec qu... Se mere
Très beau produit, exactement comme je l’avais imaginé et commandé! Mon frère à qui je l’ai offert était vraiment ravi. Merci pour ce beau travail, effectué dans un délai très court malgré la période... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DeMurin Studio® is a French brand founded in 2019. The founders wanted to dust off the concept of the wall map, and more broadly mural art, by bringing an innovative technic & an innovative third dimension. We offer you the possibility to create a map of the place you live or that you care about. Different layers of paper and Plexiglass are cut and then superimposed to create an elevation and a unique rendering. The entire production, from the first to the last stage, is carried out in our workshop in France.
Kontaktoplysninger
25 rue lajaunie, 33100, bordeaux, Frankrig
- hello@demurin.com
- demurin.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service - over a year after purchase !
We got two maps from this great company and realized later that the font sizes were different. We wrote them over a year later asking if they could send us new maps with the right sized font and they responded right away, sent us the new parts of the map w/ the correct font for no extra charge ! I’ve never had a customs service quite like this 😊 merci bcp !!
bad quality, service and attitude
In reply to the response from DeMurin Studio:
• Mr. Alex lie about that so-called free replaced product while we can't provide photo evidence here.
• It is not a 'fine product' quoted from Mr. Alex, it is 1) frame still broken 2) map inaccurate to the same location I've already had, not just debris that will take you 3 mins.
• I did not change or request 'that much detail' between two shipment, it's under the same exact order, and I even provide the reference of the same exact location which I received as a gift previously.
• Last not the least, why leave this review 2,5 years after?
I didn’t know this website to warn and remind the potential customers especially on the quality of the service and the attitude.
I am reporting them to BBB, FTC and SignalConso, and will escalate this issue so that others don't get scammed by this company, even 5 years after my experience.
---//
Institut à ÉVITER !!!
Manque de respect à la clientèle. A fuir! Une étoile, c’est trop d’honneur à mon goût, si zéro existe je lui mettrai un (0).
I would like to address an extreme unsatisfactory outcome from the order #2557. I have not received any respond from the team, they just IGNORE the request until now in May, 2022.
• The product arrived still with a major flaw! I had the same 3D map back in 2021 and was very happy with it, that's why chose DeMurin again to gift it as a wedding present. This package arrived with lots of details missing on the map (exact same location), I would like to provide the picture for the team and I am requesting a compensation.
• The frame of the map is again damaged, just not as bad as last time, but the chink on the up left corner is obvious.
I remain my consume right in legal aspects with this insufficient service and flaw good.

Besvarelse fra Demurin Studio
looking forward for the map!
I haven't received my product yet, but I'm really looking forward to see it!
Worth it
I ordered the map of my favourite place, it is a good memory!
The design is excellent although it took time. Waiting is worth!
A perfect gift
The 3D product was exactly as described. No flaws at all. Arrived brand new and shiny in 100% perfect condition. A very straight forward ordering process and delivery was very much in a timely manner. It made a perfect gift for my daughter who just bought her first house with her boyfriend and this was a commemorative gift for them both to mark the occasion. Like me, they are both delighted with it. This was my second purchase with you and my third will follow in the next few weeks. Absolutely excellent.
My Wife loved it
My Wife loved it, a nice reminder of her place of origin far from our current home.
Completely blown away by the quality and aesthetics
What a way to reminisce the city you adore and the place that has a sentimental value to your life! From ordering to receipt of goods, the processes were seamless and flawless. The 3D map is highly detailed, so unique, and top quality - it is an art masterpiece. I am grateful that the city I grew up in and remains nostalgic to this day is always visible. Thanks, DeMurin Studio team for the innovative idea and perfect execution.
idée géniale
j'ai reçu mon tableau au bout de quelques jours, service rapide et contact très professionnel. C'est très bien fait et je suis hyper contrnte. Merci beaucoup pour tout 😀😀👍
Just as amazing as the pictures!!
Fantastic anniversary gift
Very happy about my order which I received very quickly and in real life it is even nicer then I expected. Great gift to my partner in our anniversary.
Hacen un gran trabajo con un acabado…
Hacen un gran trabajo con un acabado increíble! Altamente recomendable!!
The product is very high quality
The product is very high quality, shipping and delivery was handled perfectly and it’s made to last!
Incroyable
J’ai commandé une carte pour mon appartement, la carte est juste superbe et hyper quali! C’est vraiment une touche déco qui fait la différence. Et elle a été expédiée très rapidement! Que du positif, je recommande vraiment!
Super produit et super service
La carte 3D est facile à créer, c'est vraiment très intuitif et le résultat est remarquable et attire l'attention de toutes les personnes qui viennent à la maison.
Le produit a été livré conformément aux délais indiqués lors de la commande. Parfait !
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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