Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

A big shoutout to luxe flowers delivered for creating an unforgettable anniversary surprise! The bouquet I ordered for my wife was not only stunning but also arrived exactly when I requested it. Her e... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Terrible. Wedding flowers arrived an hour and a half after chosen time slot when the ceremony had already started and no one was home. Very expensive flowers for what had arrived. Customer se... Se mere

Bedømt til 5 ud af 5 stjerner

I had originally ordered 10 planted hyacinths in a basket for my mother’s birthday earlier this year. On arrival they looked lovely and as described but unfortunately they didn’t last more than a day.... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

The basket of forget me nots was pretty but not as pictured on the website. It was ~50% evergreen stems and not all forget me not stems as shown. The parcel was initially sent to the wrong address and... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

I ordered some flowers to get delivered…

I ordered some flowers to get delivered between 7am-11am. And the flowers didn’t arrive during that period of time. I tried to contact the store by email and phone however didn’t get a response. The tracking system informed me the flowers were delivered however that wasn’t the case. The flowers finally arrived by 16:00pm. And that was also the time I got a response from the store stating the flowers were delivered. Shortly put the customer service was very poor. The flowers themselves were gorgeous.

25. november 2025
Bedømt til 2 ud af 5 stjerner

I've paid for same day delivery

I've paid for same day delivery. They accepted and took the payment (even if I've placed the order at 1.00pm).
Delivery happened only 2 days later with no refunds on the extra I've paid. Not very serious

25. september 2025
Bedømt til 1 ud af 5 stjerner

Terrible

Terrible.
Wedding flowers arrived an hour and a half after chosen time slot when the ceremony had already started and no one was home.
Very expensive flowers for what had arrived.
Customer service - not helpful at all, they don’t answer their phone, different addresses shown.
I can see it’s not the first time - they should really get carriers who are more reliable like dpd and do guaranteed delivery. Very clever with it as they take your money.
Avoid.

7. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

So Thoughtful and Lovely

I ordered some flowers to cheer up a friend who’s been going through a rough patch, and she was so moved. She sent me a photo and they looked gorgeous – colourful, fresh, and not squashed like some deliveries can be. It’s so nice to know I can trust a service like this to get it right when it matters. Also, big shoutout to the delivery driver who called when he couldn't find the flat – very polite and professional

16. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid at All Costs - Unreliable Service and Zero Accountability

We had an incredibly disappointing experience with “Luxe Flowers Delivered”. We ordered our wedding bouquet with time-specific delivery (£20+ extra fee) between 8:00 AM and 3:00 PM on the day of our celebration. Not only was nothing delivered during that time, but no one from their team responded to our multiple calls, WhatsApp messages, or emails on the day – a complete communication failure.

They claim delivery was attempted at 8:12 AM, but we were home the entire time, with a working intercom that was never rung. There was no notification, no photo, no call, and no parcel when we returned. A vague call came after 7 PM, far past the window, by which time we had already left for our wedding hotel.

In the end, we had no bouquet for our wedding and had to arrange a last-minute alternative late in the evening — a stressful and heartbreaking experience.

Despite providing clear evidence that nothing was received, they refused a refund, insisting the bouquet was left “at the door” — which is not only irresponsible for a perishable item but false, as there was nothing left behind.

They showed no empathy or accountability for a failed time-sensitive delivery that caused stress on our wedding day.

If your order is time-critical or emotionally important in any way, do not trust this company.

22. maj 2025
Uopfordret anmeldelse

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Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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