Delan Engineering Ltd Anmeldelser 

Great customer support. I ordered the Fusion clip and some accessories and the shipping company managed to botch the delivery (basically they said I refused the delivery). Thanks to Tom, who asked me if I actually refused the package, I was able to retrieve the package before the delivery company tried to return it back to sender. I am now a happy owner of the Fusion clip and it is great!

In my retirement years I took up Flight Simulation and have spent many hours doing this. Although enjoyable I craved a bit more immersion in the game. I tried VR a couple of years ago and although I did like the immersion I found the drop in graphic quality frustrating and therefore it wasn’t my goto thing when using the simulator. A couple of months ago I came across some articles and video’s of the Delanclip Fusion which looked pretty good so I bought one and gave it a go. It works really well with my X-Plane 12 app and I feel it is much more natural to look in the direction of a panel and being able to see it without having to go to a pre-created static view. It is now my goto thing whenever I’m in the simulator. As good as this product is I must give a shout out for their service and support as they certainly do go the extra mile. While not being difficult to set up I did struggle somewhat with the alignment and settings due to my lack of knowledge of what the alignment process was actually doing. Thomas worked with me to simplify the process with patience and understanding.

I had an issue with the magnetic charging cable.
Emailed support and within an hour had a response with troubleshooting steps and very quick responses throughout the process! Easy to follow troubleshooting guide and a came to a resolution pretty quickly!

Tomasz was amazing throughout!

Easy to order, easy to install and above all really easy to use, highly recommend.

To be honest Delanclip was not my first choice. I am beyond thankful that I ended up with Fusion pro. Absolutely love it!

Tom, his team and their various products are brilliant. They work fantastically well and all the effort in his guides, help and most importantly his customer service is amazing. I would fully recommend using DelanClip products over the more expensive Track IR and other versions.

This is a comment on Delanclip's customer service rather than the actual product, as unfortunately there was a faulty lead which prevented it from working. However, I emailed technical support, and Tomasz (the company founder) emailed back within a couple of hours. He talked me through a couple of tings to try, but when it became clear the product would need to be returned for inspection, he arranged this immediately. Having checked the returned product and found it faulty, a new one is already on its way out to me. Outstanding communication throughout, and a quick turnaround both on the initial order, and on a return and replacement. This definitely inspires confidence, and I look forward to using the replacement Delanclip when it arrives!

I bought my "Starter Set" in 2018 and have never enjoyed flying more than I do now. I can't fly without using the DelanClip.I have over 7,000hrs in MSFS and just over 2,000 in DCS World.
It truly is wonderful tipping your head to see that wonderful sunset or the grass strip your trying to find as your running low over the MSFS2024 earth.
Thank you DelanClip for all the fun you have given me.

Quick delivery to the States. I got this to replace my lost Delan clip which I bought many years ago. This new updated clip is so much easier to set up and works flawlessly.

Second unit purchased from Delanclip. This time the Fusion wireless LED unit. No morere more cables to deal with that you can run over with your chair. Or worse, run over the USB plug so you then have to bend it back. Tomasz was helpful in getting the thing working. I was using it on a trackIR camera. Cycle through the app a few times. Most likely to get your camera adjusted to the new frequency range of the new infra red LED. It is a guess but after a restart of the application the camera picked up the LED's unlike the first time.

I've been using free face tracking for a while but this is a game changer! Worth every penny, awesome product.
Tom's customer support is also great.

I bought the delan camera, and it works sooo great.
I had to force my eyetoy ps2 to retire because I switched to W11, and even if I loved it, I did not regret to buy this one! no wierd driver, no complicated configuration... all smooth! just let's go for it.

Extremely timely shipping, great product, minor 3D printing defects. Purely cosmetic and nothing performance degrading. Using Fusion with TrackIR camera and have the smoothest head tracking experience on the market. Yes the free ones exist, but for the price of a decent webcam, you may as well get the software and ease of use.

I bought the Delanclip fusion and Delancam and I’m really impressed with the results. I play DCS from a long distance in my front room so was after something that could extend my range to 2.5 metres while still being able to sit on my couch. Tom helped me by changing to stronger lens which extended my range to the perfect distance. Also the Delanclip and Delancam run smoother with faster response than my track ir. Fast delivery and an overall great experience. Thank you very much

Really great product that was quick to setup and behaves very strongly. Great speed of dispatch and good communication by the team.

Prodotto ottimo e insensibile alla luce diurna. Una sola cosa vorrei chiedervi come posso e dove intervenire per rendere il movimento della testa un pò più lento in dcs e bms. Una volta fatta questa regolazione posso dire al 100% che il prodotto è veramente ottimo. Grazie Delanclip e attendo vs. notizie alla piccola risoluzione al problema.

i own the Delanclip Fusion Pro setup with the Delanclip head strap and Delanclip Fusion Swivel mount. this head tracker is by far the best of the bunch that i own ( Tobii 5, Tracker 5 with hat clip and pro clip, Bean eye tracker Logitech Brio 4K ) all had issues that are numerous , wires, locking up, bad tracking and lagging, the Delanclip Fusion Pro out the box worked perfectly, down loaded their profiles for the open track software...no wire, no lag, no dropouts, no crazy crap, just straight up excellent tracking, only complaint is the mount for Delancam 1 and Tomas said they were working on that. an excellent product for the flight simmer! all the flight sim games are DCS, MSFS 2020 and 2024 and IL-2GB. This head tracker is awesome for these games!!

Bought a product from them in 2023, they shipped fairly quickly considering it was shipped from the UK to the Czech Republic. Today I needed help and their support is amazing, very helpful and responds very fast.

Delivery in a few days (from UK to FR).
Quality is good (3D printing), everything works fine.
Works immediatly out of the box, but some explanation on how to fine tune Opentrack could be useful. When correctly tuned, it’s a nice add in simracing (helps to aim for apex).
In flight simulator (and I guess in DCS), it is a game changer.