Purchased products from the 30th release the other day, and it got cancelled. I am not too concerned with the cancellation. However, they are quick to take my money but take forever returning it.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Made an order for the pokemon 30th UPC. My order was cancelled due to ‘unforseen’ circumstances and now i will need to wait for a refund. Not happy. Would avoid.
Virksomheden har svaret
Just received our 3rd delivery from Deckmart supplies.Lovely to see, and chat with Alex again. Thank you for making our day brighter, in these sometimes trying times.We highly recommend these product... Se mere
Virksomheden har svaret
My order was cancelled for no reason and I will have to wait very long for a refund this is very disappointing
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
By collectors for collectors. We are an online Trading Card Shop specialising in the Pokemon Trading Card Game.
Kontaktoplysninger
26 Mauldslie Place, ML9 3BE, Larkhall, Storbritannien
- info@deckmarket.net
- deckmarket.net
2,1
Under middel
69 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Company
Really good company to purchase from, great customer service. Would highly recommend.
14. juli 2022
Happy with my order
Happy with my order, came quickly and was cheapest on market by some way.
7. juni 2022
Got items as promised kids well hapy as…
Got items as promised kids well hapy as i am and great fun new characters and all
2. juni 2022
Far cheaper than anywhere else
I found deckmarket through a Google search of the product I was looking for, and at a far cheaper price than I expected so I had to take the opportunity. What I saw of the site was easy to navigate, so I was able to pay for the product with ease.
Unfortunately, I missed the part where I had to pay for postage fees, so had to go to my post office depot and pay to be able to collect the product I had ordered. Even with said fees, I had saved a lot of money and am overall pleased with my purchase from the site.
16. marts 2022
Besvarelse fra Deck Market
Hi Son,
Thanks for your kind words about our pricing and for taking the time to review.
That seems strange about postage fees as all our postage is prepaid and that's the first time anyone appears to have had that issue.
Please get in touch at help@deckmarket.net with the specific details and we'll see what we can do to help further.
Never heard of this retailer before but…
Never heard of this retailer before but they had a really good deal on a box of Digimon cards so took the risk and it’s safe to say I would use them again. Very easy to deal with and fast shipping
21. januar 2022
Uopfordret anmeldelse
Best pkmn card store
Fast delivery, packaged well and doesn't mark up prices even on the most in demand items. Earned a customer for life!
17. januar 2022
Uopfordret anmeldelse
Excellent customer service after a…
Excellent customer service after a delivery/postage failure. Would highly recommend!
12. januar 2022
Uopfordret anmeldelse
Fast delivery fantastic product.
29. december 2021
Very happy with Deck Market
They confirmed and shipped my order right away. And got from Scotland to Wales in 2 days with 2nd class , which is quite good I thought. I had a couple questions about something both before and after I had received my order and both times they got back to me very quickly and couldn't of been more helpful. I think it was David I spoke to who was very friendly and professional.
Overall I am very pleased to have chosen DeckMarket to buy from and will most certainly be back for my cards soon 😊👍
30. november 2021
Fast Dispatch and Great Service
First time ordering with Deck Market.
Great customer service
My order arrived well packaged in 2 days. No damage to anything, everything perfect.
Looking forward to shopping there again.
26. november 2021
Uopfordret anmeldelse
No damage
Brilliant packing. Many other websites I’ve bought from have bent the packs but not once with deck.market
6. november 2021
Besvarelse fra Deck Market
Hi Liam.
Thanks for your review.
That's great to hear about the good packaging you've experienced as it is something we try very hard to get right.
Great and honest customer service
Bought a very popular Pokemon set but unfortunately it was lost in the post. Deck Market has been most helpful and patient that they immediately set aside another set while we gave the post some time to arrive. However it never did. Deck Market sent us the replacement set by very quick delivery.
Customer service is key in this competitive market these days. Deck Market definitely has great communication and customer service.
3. november 2021
Uopfordret anmeldelse
Besvarelse fra Deck Market
Hi Mable.
Thanks for taking the time to write your review.
I'm pleased we were able to quickly sort the replacement for you.
Brilliant online shop!
Brilliant online shop!
I've used deckmarket.net for pokemon products a few times now, and they've always been fantastic.
I had a slight problem with my order that was quickly resolved after contacting via email. Highly recommend!!!!
27. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Deck Market
Hi Cam.
Thanks for taking the time to write your review.
It's great to hear about your positive experiences and I'm glad we were able to quickly resolved the slight problem for you.
Besvarelse fra Deck Market
Hi Scott.
Thanks for your review.
Great to hear you were very happy with the items and delivery.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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