Staff are always great and easy to talk to, no pressure to buy anything but they will still make you feel welcome
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing customer service by Maz and Mart. 2 incredibly kind people. They have truly ignored my sons passion for pokemon even more and I love that for him. Thank you for always being so kind and fair.
Ordered an ascended heroes bundle, item arrived however packaging not the best but not an issue as I opened it but worth noting for any sealed collectors. My main gripe is communication is poor, any m... Se mere
Virksomheden har svaret
After years of collecting, I have always struggled to find a company that tailors my collection! Nothing is too big of an ask from Mart&Maz and even if something isn’t stocked they will endeavour to s... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Collectibles, Trading Cards and merch all at Great prices!
Kontaktoplysninger
40 Leamington Close, WS11 1PW, Cannock, Storbritannien
- 07896738642
- hello@deckheaduk.com
- deckheaduk.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Cancellation, or overpriced product
This shop overcharges for almost all of its items, the ones they don't overcharge for they do pre-orders on and then cancel people. Now, i use discord pings to help me get product that is hard to obtain - this retailer genuinely thinks they can stop this by cancelling all orders hit through discord notifications. You cannot stop it, whether its discord, reddit, facebook...people aren't just going to organically stumble across your website and find hyped products in stock hours after its been loaded. Waste of time, money and effort. You won't find anything at this shop that you can't find elsewhere for cheaper, and with less hassle. AVOID.

Besvarelse fra DeckHead UK
Recommend
Products arrived well packed and the prices were reasonable. Would recommend

Besvarelse fra DeckHead UK
My pokemon box was bent and ripped
My pokemon box was bent and ripped, evri threw it over my fence and that could be the cause

Besvarelse fra DeckHead UK
Preordered 2 charizard boxes
Preordered 2 charizard boxes at the start of the year, I failed to keep an eye on the release date and I was less than polite to the support staff. They were patient with me even then and rightfully made me feel like a fool.
Package arrived in great condition, no hits but that's the hobby.
Would highly recommend deckheads.
Great prices and customer service
Great prices and customer service, quick to send out my parcel and it was well packaged. Will defo be using them again.

Besvarelse fra DeckHead UK
Absolutely fantastic seller
Absolutely fantastic seller, brilliant packaging and fast delivery. Thanks got some great pulls. Thanks again😁
Great as usual
Great as usual. Communication is always great. Will always be my go to
most friendly and reliabe shops
One of the most friendly and reliable TCG shops I know and i use ive purchased many a thing over time and never had one problem with them would strongly recommend..
Reviewed by TCGhub John
Quick, Easy, Genuine.
Bought a booster box of Journey Together, It arrived within a week and came sealed with the original wrap. Since the hit rates in JTG are so high almost half of my boxes packs contained hits. I originally found this site out of the blue on google when looking for the box itself and I'm quite thankful I did knowing that I can receive the genuine and non tampered product and at a great price too with it being *slightly under the current market price on TCGPlayer (*$219 as of purchase = £163 converted, £155 on deckhead when I purchased it.). So overall a great experience with deckhead, I'll be sure to check them out for anymore upcoming drops.
5* everything!!
Ordered prismatic from DeckheadUK once again amazing prices and service always feel liked a valued customer cannot recommend enough
Fantastic TCG store
Fantastic TCG store - Ran by an amazing collector for the collectors!!!
Arrived safely and packaged well :)
great customer service & delivery
No communication, very late order
Was a pre-order that was delayed I think, no communication from the retailer informing me about the delay.
**Updated and downgraded to 1 star as I cant give 0. After checking junk mail there has been no communication from the retailer and I still haven't received the item ordered. The reply to my review was clearly lies and empty promises saying the item would be sent when a week later I still haven't received it. **
Would do best to avoid this retailer.

Besvarelse fra DeckHead UK
Great Service
Had an issue with the order that wasn’t their fault at all, but communication was fantastic and we had a resolution that was offered by DeckHead with a couple of options on how I wished to proceed. Would use again!
Pre order cancelled 👎
would highly recommend!
After some confusion with my order - I was very kindly explained the situation and it turned out to be entirely my fault!
My order was packaged very well and the customer service was quick, friendly and efficient. Would highly recommend 😊
Amazing! Super fast! Trusted seller!
I ordered two Prismatic Evolution ETB from Deckhead UK. That was amazing, the delivery was pretty fast and the package was perfect and the etbs are great condition. So I don’t have any complain about it. Highly recommend and a trusted company. Amazing service! Will order more again!!
Dette er Trustpilot
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