We have not received our item purchased. We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening. Very disappointing service.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience with Deal Mates was a good one. Plus, when l could not find a connection with the tracking number Deal Mates stepped in and did a follow up and sorted things out. It was over the Christm... Se mere
Purchased the Glacio 90L portable fridge for my vehicle which had a slight whistle from the compressor, Ishini and the team were excellent to deal with and replaced with a new fridge very quickly and... Se mere
Entirely happy with the product, will easily keep us in ice. An outstanding delivery time frame, 5 days from order to deliver to rural New South Wales. DealMates, will be my first stop, when buying... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Low Prices Every Day at dealmates for Appliances, Furniture, Camping accessories, Outdoor furniture, Pet care, Home & Garden, Home appliances, Tools, Home improvement, Fitness & Sports and more. Free shipping! Express delivery! Safe Payment! Up to 70% off RRP. Shop & save.
Kontaktoplysninger
Australien
- support@dealmates.com.au
- dealmates.com.au
4,2
God
233 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Bought a tool kit, it’s very comprehensive. Most impressed with the service when there were delivery issues.
13. maj 2021
Ideal for renovated bathroom
I have recently purchased - Cefito WELS 8'' Rain Shower Head Set Square Handheld High Pressure Wall Chrome × 2. I love how my renovated bathroom is going to look now. Thanks a lot.
3. maj 2021
Great product
Great product, great shopping experience. Received quickly and in good condition. Dropped one star because there was no option for delivery instructions and I had to carry two heavy boxes around the house in the dark.
3. maj 2021
I made an order it was processed and
I made an order it was processed and then being prepared to be shipped then I got an email saying my card had been refunded and my order canceled with no reason as to why
24. april 2021
Exactly what I was looking for
Exactly what I was looking for. Fast and efficient service
24. april 2021
Dealmates had the best price
Dealmates had the best price and delivery was only 3 days
Great service
Thank you deal mates
20. april 2021
Chairs were as advertised and looked…
Chairs were as advertised and looked good at the kitchen bar. Happy customer.
20. april 2021
All went well with product arriving…
All went well with product arriving within a few days. Confirmation of purchase and intermediate progress of delivery was well managed.
10. april 2021
Two silver glass bedside tables
I bought two side tables from dealsmate one of the table was damaged when I got it but they give me new replacement took bit longer then expected but overall I m happy with the product and dealsmate customer service good job 👍🏻👍🏻👍🏻
7. april 2021
Quick delivery and pump is great
7. april 2021
Great Lightweight & Portable Induction…
Great Lightweight & Portable Induction stove. I have several Devanti appliances and have always been happy with the quality and service they provide. Thanks for the Quick Postage 10/10
6. april 2021
Ordered a bed and it arrived but when…
Ordered a bed and it arrived but when unpacked, all the screws and hardware were missing. have now been waiting almost week and as yet no replacement parts have been sent. An email told me they were going to be taking parts from a good product to send me the missing parts and would then be unable to possibly sell that product. Was the product i purchased not good? So now it will be a least two extra weeks that i have had no bed due to parts missing and then taking a week to send and another week to arrive.
24. marts 2021
Uopfordret anmeldelse
Prompt delivery and great…
Prompt delivery and great communication. Beautiful product!
9. marts 2021
Uopfordret anmeldelse
Great prices and very fast delivery
Great prices and very fast delivery. Have ordered twice from DealMate and will order with them in the future. Thank you for A1 service.
8. marts 2021
Service was good and product was…
Service was good and product was delivered relatively quick
7. marts 2021
The bike carrier did not fit my car and…
The bike carrier did not fit my car and was not, in my opinion, as advertised. However I was offered a refund but it was not economic, because after postage and the effort, I would have been worse off.
6. marts 2021
Besvarelse fra DealMates.com.au
Hi Don,
Thank you for taking time to do a review.
We are sorry to hear that you have purchased a square shape bike rack whilst you have a ball tow bar. As we can see product heading, images and description clearly shows that this bike rack is compatible with a 2-inch square hitch. So, we are satisfied that we have provided all required information to make an informed purchasing decision to our customers.
While we see that you have made an incompatible purchase our team has tried to assist you in many ways to arrange a return and has even reduced the return fright cost. Unfortunately, there are costs involved with the return process to cover return freight, handling, inspection and related admin work.
We are waiting for a response to our last e mail and the team will still be happy to discuss options and assist if you need to return the product. Please contact our team via Support@Dealmates.com.au to if you need further support.
Very satisfied with the transaction…
Very satisfied with the transaction with them. Next day delivery for outdoor furnitures I bought from them was amazing. Even when Toll lost one of the boxes, they tried to contact them (they never responded to their queries) and they didn't hesitate to send me a replacement to fulfill my order. Very happy and satisfied customer, I will definitely buy from them again. PS. Did I mention that their price was lower even from the ventor's website?
1. marts 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.