Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Made a mistake by using this company and not the gov website one. Has cost me double and still waiting. Tried to reach out to them to cancel and I’m still waiting for a reply. Wished I’d payed more at... Se mere

Bedømt til 4 ud af 5 stjerner

There was a little bit of initial confusion in the type of DBS I could personally apply for as I'm not yet sponsored by a workplace but taking on freelance. However, I felt that even just having a bas... Se mere

Bedømt til 1 ud af 5 stjerner

Unprofessional company that does not turn CRB’s and DBS checks round in the time they say. Still waiting and it’s been 8 weeks now. Took the money and they don’t respond to their emails. Honestly s... Se mere

Bedømt til 5 ud af 5 stjerner

I'm a doctor and needed to get a new Enhanced DBS asap. I submitted the form on Monday and received my DBS via post on Thursday. When I thanked the team and asked where I could write a review t... Se mere

Virksomhedsoplysninger

  1. Virksomhedsadministrationstjeneste

Skrevet af virksomheden

Government approved supplier of DBS Checks in the UK. Apply for DBS / CRB Checks for yourself or your employees, using the fastest system in the UK. We offer Basic, Standard and Enhanced level checks and aim to get the results electronically within 12 working hours.


Kontaktoplysninger

2,4

Under middel

TrustScore 2.5 ud af 5

347 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 17 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Beware

Beware. Their DBS check is not accepted with reputable companies. I paid in full and found company I applied for won't accept their DBS check. I asked for refund and was rejected outright by their customer support. Also including Post Office check their fee came to around 100GBP which I found was 40GBP more than First Advantage Group DBS check.

12. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

NO CONTACT TELEPHONE NUMBER

I applied enhanced DBS and send email to withdraw application within hour on Sunday but still went ahead and process. They are charging more than double fees and do not have contact number to talk to human.

21. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

CHEATERS, NEVER TRUST

Hi , i try apply for a enchanted criminal records from above company, they said £109, i said ok , I applied and after I applied, I searched on trustpilot thr rating were low , I confused, then I searched all over the places they had bad reviews, so I decided to cancel my application, i emailed them ti cancel , they replied, cant give the £109, rhey will give only £64,
I shocked, NEVER TRUST THIS CHEATERS😡😡😡😡

14. juni 2025
Uopfordret anmeldelse
DBS Support Ltd-logo

Besvarelse fra DBS Support Ltd

Dear Sir / Madam. Like most companies, we have a cancellation policy, which we enforced when you cancelled. If you had continued with the DBS check, you would probably have received it by now. We are a Government Registered Organisation and can be found on the Government website.

Bedømt til 5 ud af 5 stjerner

very easy to apply

17. april 2025
DBS Support Ltd-logo

Besvarelse fra DBS Support Ltd

Thank you for taking the time to write a review. We're glad to hear you were pleased with our service.

Bedømt til 1 ud af 5 stjerner

Was advised incorrectly today on my…

Was advised incorrectly today on my third phone call to simply find my Update Service ID. After getting the information that I required, I planned on cancelling my automatic renewals as I will be leaving the country. They advised me exactly how to do this, I did it whilst on the phone to them. They did not advise that this would cancel my account and that my DBS would then also be cancelled. I called back and had it repeated to me several times that there was nothing they could do as I chose to cancel it. Telling them that I was advised to do so and that is was not my choice seemed to make no difference. They refuse to fix the issue caused on their end. Not worth paying for as you’re paying for a service that you don’t get.

5. marts 2025
Uopfordret anmeldelse
DBS Support Ltd-logo

Besvarelse fra DBS Support Ltd

I'm afraid that this was not our company as we don't offer the update service, and never have.

We'd appreciate it if you could find the company you used and pass this review onto them. Thank you.

Update: We requested you to allocate this review to the correct company, but you refused. We'd appreciate it if you could check our website at https://dbs-online.org.uk and you can see for yourself that we don't offer the update service, and therefore this review must belong to another company.

Bedømt til 1 ud af 5 stjerner

Pure scam of a website

Pure scam of a website. I usually do my due diligence but I was sent this link to carry out a dbs so I assumed it was legitimate. Well yeah all the reviews are correct it is a scam, the positive reviews are left by the business themselves. AVOID

26. februar 2025
Uopfordret anmeldelse
DBS Support Ltd-logo

Besvarelse fra DBS Support Ltd

Hi. We are a government approved DBS provider, which means due diligence has been carried out on us as a company. I wonder if you have confused us with another company? If so, please pass this review onto them. Thank you.

Bedømt til 1 ud af 5 stjerner

Waste of time

The worst service I've ever experienced. Too many irrelevant security questions and the system does not allow to add your own questions. Completely unhelpful customer support. I haven't received my DBS certificate either. What's the use of your pathetic service if anyone can call it a service

25. august 2024
Uopfordret anmeldelse
DBS Support Ltd-logo

Besvarelse fra DBS Support Ltd

I think you might have mistaken us for another company? Please could you double check and then pass this review onto them? Thank you.

Bedømt til 1 ud af 5 stjerner

Pathetic excuse of a company

Pathetic excuse of a company. Avoid this at all costs, I am currently in dispute with my bank to get the payment for £77 back from these complete dogs of a company, I’d rather burn the money than see it line the pockets of these thieves. Do yourself a favour and avoid these government pretending scam artists.

15. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic!

Simple process, very fast with amazing customer service. Clear communication throughout. Literally can't fault them!

6. november 2024
Bedømt til 1 ud af 5 stjerner

Unprofessional service and unclear…

Unprofessional service and unclear information. I canceled the service after 1 minute and they told me that they will refund me the amount paid, withholding 30 Gbp because the case had been started! It was false, because I still had to send the identity documents!

5. november 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Total scam

thought it was a scam but I had applied for basic disclosure not PVG - they are in fact correct

8. oktober 2024
Uopfordret anmeldelse
DBS Support Ltd-logo

Besvarelse fra DBS Support Ltd

Dear Mr McCalister. You applied for a Disclosure Scotland check, not a PVG check. I’m afraid that is not our fault.

If you’d like to place your reference number in the Disclosure Application tracker at account.disclosure.scot/application-tracker you will find that your results appear. Please ensure you apply for the correct check in future.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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