I made my own arrangements paying upfront online. Booked a specific delivery date and small lorry due to need to reverse down single track road. Delivery date was missed three times and lorry was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We needed an urgent delivery of heating oil having just moved into our new home. We were let down by another supplier so tried Darch. Charlotte, who answered the phone was so positive, checking to see... Se mere
I have been using Darch Oil for the last 25+ years. They have never failed to provide the most excellent service. Their communication is superb and they allow me to raise and reduce my payments whenev... Se mere
What a joy to find a company that does what it says on the can. Having been with another now USA owned company that outgrew their local clients after 20 years I am delighted to be with Darch and thei... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our oil distribution network operates from Yeovil, Glastonbury, Portland and Amesbury, we deliver to Somerset, Dorset, East Devon, South Wiltshire and West Hampshire supplying quality fuels, heating oil and lubricants at very competitive prices. Order ...
Kontaktoplysninger
Storbritannien
- darchoil.co.uk
4,3
Fremragende
559 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great online service. I was able to organise and book my oil…
I was able to organise and book my oil top up online from Florida!! Took advantage of an offer and all the arrangements and confirmations etc all done online, I came home to a full tank. Great! Thank you.
26. januar 2024
They turned up on time
They turned up on time. The driver was very polite and left no mess.
30. januar 2024
Excellent service
Used darch oil for a few years now and always had excellent service,deliver on time everytime,from delivery drivers up to receptionists.Very Happy Customer.
29. januar 2024
Efficient and friendly staff
28. januar 2024
Thank you Tom
The lovely Tom.A nice young Man .Outstanding service start to finish. Service with a smile. The office staff were very obliging. Especially Karen and Stacy I was grateful for how patient and kind they were with me. I sometimes get myself in a muddle but they explained everything to me . Thank you
1. februar 2024
Uopfordret anmeldelse
What a joy to find a company that does…
What a joy to find a company that does what it says on the can. Having been with another now USA owned company that outgrew their local clients after 20 years I am delighted to be with Darch and their excellent operative Evelelina. . I’ll be back. Julian Payne West Dorset.
31. januar 2024
Uopfordret anmeldelse
Damage to flower bed
Delivery in early morning drove on to plants and stepping stones on entrance bank.
18. januar 2024
Weather hiccups but delivered and happy client
After a slow start when I reported ice on my drive and recommended that the large tanker driver gave the trip a miss, and then the next day the tanker broke down (but the office were apologetic and told us by phone and email) we received the delivery by smaller tanker on Saturday, young lady driver, excellent skills and delivered oil to both tanks very efficiently. Full marks in difficult weather conditions.
6. januar 2024
You arrived a week early but otherwise…
You arrived a week early but otherwise all good!!👍
5. januar 2024
Happy New Customer
After being let down by another company . I won’t mention. Failed to deliver my oil at all!
Went to Darch oil delivery within 7 days . Had in 2 days . Amazing service . Driver Josh was nice and polite . Had a text message the evening before which is brilliant never had that before . Happy New customer.
22. januar 2024
Uopfordret anmeldelse
Great communication.
Does what is asked, excellent communication. Good prices. Never been let down.
Message to let me know delivery was at 6.30am and didn’t want to disturb us. So very considerate as well.
2. januar 2024
Great service
Delivered on schedule. Driver friendly and helpful completing the delivery with a large tanker even though difficult (small tanker was booked).
23. december 2023
Delivered quickly
19. december 2023
Poor Service, will not use again
Paid above per litre of oil and additional fee for guaranteed pre xmas delivery. Failed to deliver, leaving me with no oil.
18. december 2023
Besvarelse fra Darch Oil
Hi Graham,
We are sorry to hear you have had a bad experience with us.
I have passed this over to The Depot Manager to investigate further and they will be in contact to get this resolved for you.
Thankyou - Darch Oil
Darch oil make it very easy to order…
I live in the USA but have a house in the Uk. I need a service I can trust and that is easy to navigate.
Darch oil make it very easy to order and their online delivery booking system is great
My house is used as an airbnb so I need services I can rely on for everything. Even if there is a provider a few kinds cheaper, I see no reason to switch from Darch.
Very impressed
11. december 2023
What’s going on.
I had made it clear that I needed to know of delivery the day before but I was not advised of delivery and got a note saying they could not deliver as access blocked. The second time the delivery was fine, but I got a note saying they could not deliver as the tank was already full, but I was there when the tank was filled and handed a delivery note.
I query this but get no answer. Had I not seen the delivery, I would have been very worried.
22. december 2023
Besvarelse fra Darch Oil
Hi Ricky,
I am sorry to hear you had a negative experience - I will pass your feedback over to the depot manager and ensure this is addressed for you. We hope you will continue to use NWF Fuels for your future fuel top ups.
Thanks - NWF Fuels
I phoned up and asked a question and I…
I phoned up and asked a question and I got told you be in touch and nobody did
2. december 2023
Good communication on arrival and…
Good communication on arrival and delivered timely
23. november 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.