Brilliant customer service received. Had extended the warranty to the 3 years given by Daewoo not really believing that it would be honored. Air fryer developed a fault recently and over a year old... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very pleased with my dehumidifier. It is so easy to use and monitor the air quality. Keeps my home very comfortable in heat and works really well as a sort of air conditioner with a fan going as w... Se mere
Virksomheden har svaret
I am absolutely discussed with daewoo customer service emails. I have emailed them 3 times from the end of may to the end of June, as none of my emails are being answered. Although you get a generic e... Se mere
Virksomheden har svaret
Brilliant service from Daewoo we cannot fault it!, very easy to use and navigate website, very easy to place order and pay using online secure payments plus order came well package with excellent spee... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!
Kontaktoplysninger
Brightgate House, 1 Brightgate Way, Stretford, M32 0TB, Manchester, Storbritannien
- 01618317879
- help@daewooelectricals.com
- daewooelectricals.com
3,9
God
458 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Useless customer service
Placed an order at the weekend and paid for next day delivery, so that it would be sent yesterday for delivery today. Received an email from Daewoo yesterday morning to say it had been dispatched for delivery today, but when I tracked the item this morning, it still showed as Evri waiting for the parcel, and that it had been waiting since 10.08 yesterday morning. Contacted Daewoo via their online form (no phone number available) to ask what had happened to my order and if it would be delivered today. Their reply, via email, was that I had placed my order on the weekend and paid for next day delivery, so it "will be" dispatched on Monday, but Monday (the day it should have been sent and the day I received the original email from Daewoo saying it had been sent, for delivery today) was yesterday! Good grief, if they can't even work out what day of the week it is, what hope is there of me ever getting the items I ordered!
I only ordered the items direct from Daewoo, rather than any other supplier that uses decent couriers, such as DPD or DHL, because none of the other suppliers gave me the option of next day delivery, as I needed to be sure somebody would be in to take delivery, but what is the point if Daewoo next day delivery doesn't actually happen!
29. april 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Hi, I’m really sorry to hear about the confusion with your order and the delivery issues you’ve experienced. It sounds frustrating, especially when you were expecting swift service. We’ve taken note of your comments regarding the delivery process, and we’re reviewing this to improve. Please feel free to reply to the email correspondence you received, and we’ll do our best to resolve any outstanding concerns which i believe we have in the numerous corresponance we have sent today.
Kind Regards,
Customer Services
No hassle replacement
I bought a really great Daewoo Air Fryer from Robert Dyas. It developed a fault after two years. I couldn’t find details of whether we had registered the product for the 3 yr warranty. I emailed Daewoo and explained the problem. I received a new Air Fryer with 10 days. Fantastic customer service!!
28. april 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
cheapest in the market
fast and cheapest among all the websites I checked.
19. april 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
I have a 17litre halogen oven that…
I have a 17litre halogen oven that broke ,still under guarantee.Daewoo sent me a replacement.U have had a few Daewoo products,work very well .
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
As you have had the item over 16 months The retailer / manufacturer can make a deduction from any refund for fair use after the first six months of ownership if an attempt at a repair or replacement is unsuccessful (Consumer Rights Act 2015). As you paid £32.99 for the item in 2023 - The time frame quoted is the maxium you will have to wait we anticipate delivery within the next 2 weeks.
Very effective heater, excellent value.
Very good value product delivered promptly and efficiently.
The heater is very light and very effective. We use it to dry towels and clothes in rental bathrooms that have no drying facilities. The compact size and light weight makes the heater easy to transport and the folding stand is compact and stable.
7. april 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Fab!
Great price & super quick delivery! Love my new toaster and kettle it's the best I've ever owned. And, the kettle is not loud, it's fab!
5. april 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Boxes did get dent up a bit but the…
Boxes did get dent up a bit but the product is perfectly functional.
31. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
You sent my order out extremely…
You sent my order out extremely quickly, however I haven't yet received it ten days later. I have reported it to both you and Evri and are hoping it will eventually turn up!
3. april 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
I can confirm that the replacement order has been processed and you should receive it shortly.
We have sent this via an upgraded carrier.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards
Customer Services
We ordered a kettle microwave and…
We ordered a kettle microwave and toaster to match with a good discount. Goods delivered well packed and quickly by carrier . All look good and work well . Very pleased with the products and all with a 3 year warranty
19. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments
Daewoo is Fantastic
Swift despatch of ordered goods! The site is really good! It's very to navigate and order products!
26. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Absolutely thrilled with our 5-in-1…
Absolutely thrilled with our 5-in-1 Microwave! It's a fantastic space-saver and the air fryer function is a game-changer. Delighted with the toxin-free cooking (if used without gray tray!). Looking forward to exploring the other features. Great product, highly recommend.
30. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
The Convector heater is very smart…
The Convector heater is very smart looking and slim. It has easy to use controls including a remote handset as well. It fulfills all my expectations
28. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
My dehumidifier arrived well packaged…
My dehumidifier arrived well packaged and delivered withccare. Put it on straight away. Easy to used with instruction booklet
24. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Powerful heater !
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Ordered a kettle and very pleased with it
Ordered a kettle and got it delivered very promptly. It works well and I've also got a three year guarantee.
17. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Great product and price
Great product, great delivery, great price £80 and nice and light to use.
Its put our £350 Dyson in the shade.
21. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Daewoo 800w 20l microwave
Website was easy to navigate and I found the item I wished to buy easily. The price was competitive for a high-quality product. The item arrived on time, was well-packaged and works perfectly. I am very happy with it.
13. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Pizza oven
Bought an electric Pizza oven, delivery and service wall great. But the only thing I was disappointed with was the Pizza oven does not have the capability of Changing the heating settings for top and bottom elements, shame really as it would have got 5 stars otherwise.
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments
Great Customer Service!
Have a dual drawer air fryer and been extremely happy with it with about 2 years of use. The unit developed an issue with one of the drawers, I contacted customer services and they responded immediately stating they would send a replacement. Great customer service.
13. marts 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Delighted
Quick delivery and delighted with the product- thank you.
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.