I have given 4-stars because I have no complain about the products I've purchased on August 2023 and recently this year May 2025. All three kids bicycles I've purchased are the same as what they... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
If you want quality sports products and a 5-star service, the answer simply is Cyclesouq.com. I have never experienced such an impeccable service from any other online retail store, they have all spor... Se mere
Virksomheden har svaret
I've bought 3 bikes over the last 2 years - adults and kids. I've also referred them to my family and my cousins bought 2 bikes too. Overall I'm very happy with the purchases and very satisfied wi... Se mere
Virksomheden har svaret
Thanks CycleSouq for my shipment arriving in decent time, in excellent packaging protection, and all that I had ordered. I was very excited when I was able to unpack my new useful purchases and was ha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At CycleSouq.com, we're passionate cycling enthusiasts and online retail pioneers committed to offering a curated selection of top-quality brands. We value the uniqueness of every cyclist and aim to provide a diverse range of products to meet all needs, making each journey enjoyable and distinctly yours. Every interaction with us enhances your cycling experience and brings you closer to your next adventure.
Kontaktoplysninger
Dubai, Forenede Arabiske Emirater
- +971551523439
- Hello@CycleSouq.com
- cyclesouq.com
4,3
Fremragende
493 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fine bikes. Great prices. Wonderful Service.
I've bought 3 bikes over the last 2 years - adults and kids. I've also referred them to my family and my cousins bought 2 bikes too. Overall I'm very happy with the purchases and very satisfied with the bikes and the delivery service. Their prices are also great.
The team is very responsive on WhatsApp and very accommodating.
Thanks for delivering my kids bike in time for my daughter's birthday, inspite of a last minute change in my order.
2. december 2025
Uopfordret anmeldelse
Besvarelse fra CycleSouq.com
Thank you so much for the wonderful feedback and for your continued trust in us! We truly appreciate your support over the years, your referrals, and your kind words about our team and service. It means a lot to us to be part of such special moments, especially delivering in time for your daughter’s birthday 🎉🚲 We look forward to supporting many more rides for your family ahead!
Very disappointed.
Very disappointed.
I have ordered a very expensive mountain bike on the 14th November. Shipping advisory is 7 to 10 days.
It has been over 11 days and not a single email. Had to call Cyclesouq twice and the order is still not dispatched to date.
Not sure what else one needs to do!
14. november 2025
Uopfordret anmeldelse
Besvarelse fra CycleSouq.com
Hey Borislav,
we completely understand your frustration, and we sincerely apologise for the inconvenience caused.
We’ve checked your order and can confirm that your bike was dispatched within the same week it was placed. The delay occurred because the shipment was held in Saudi Customs for over a week, which, unfortunately, is beyond our control.
As of today, the bike has been released and handed over to SMSA’s local fulfilment center, and you can expect delivery by tomorrow.
We understand how frustrating delays can be, especially when you’re excited to receive a new bike, and we truly appreciate your patience. We’re always here to support you and ensure the smoothest experience possible.
Regards,
Andy
i bought a man city bike from KSA
i bought a man city bike from KSA. it has been a bit long shipment and with no clear extracosts because of custom duties, however at the end the bike arrived.
it's a beauty.
the packaging was well done. and everything was easy to assemble.
the overal price paid still better than other products here in KSA, and even of same product on local dealers.
27. oktober 2025
The delivery was on time
The delivery was on time. Fully Assembled. Product was Excellent condition. New bike with wrapping.
26. oktober 2025
Good price good service
5. oktober 2025
Uopfordret anmeldelse
Besvarelse fra CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Besvarelse fra CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Besvarelse fra CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Excellent
I’ve purchased from CycleSouq before, and they continue to impress every time. The team is prompt, professional, and provides excellent communication throughout. The bikes are always of outstanding quality — exactly as described and perfectly assembled. Highly recommend them for their consistency and top-notch service!
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra CycleSouq.com
Thank you so much for your continued trust and kind words! We're thrilled to know that you've had consistently great experiences with us. Our team works hard to maintain the quality and service our customers deserve — your feedback truly means a lot! 🚴♂️💫
Besvarelse fra CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Besvarelse fra CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Excellent customer focused service
I’ve been a happy customer of CycleSouq.ae for a while now — we’ve bought 5 cycles from them over the years, and each time the experience has been seamless. The quality of their bikes, delivery, and overall service has always impressed me.
Recently, I purchased another cycle for my son and shared a short video with the team. To my surprise, they reached out personally, pointed out that my son might soon outgrow the one I chose, and kindly sent us two additional options that were a better fit — without even charging the price difference!
It’s rare to find a business that genuinely cares this much about their customers — not just about the sale, but about ensuring the right product and long-term satisfaction.
Truly grateful for their integrity, generosity, and care. Cyclesouq.ae is the kind of business you want to keep returning to — amazing people behind an excellent brand. Highly recommend them to anyone looking for quality bikes and real customer care.
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra CycleSouq.com
Thank you so much for your heartfelt and detailed feedback! We’re truly humbled by your continued trust and support over the years. It means the world to us to know that you and your family have had such positive experiences with us.
Our goal has always been to go beyond just selling bikes, we want to make sure every customer gets the right fit and enjoys every ride to the fullest. We’re delighted that our team could assist you and your son with the perfect option.
Your kind words about our integrity and care genuinely inspire us to keep delivering the best experience possible. Thank you again for being a part of the CYCLESOUQ.COM family — we can’t wait to serve you again soon! 🚴♂️💚
Good price, process can be made better.
Good, value for money pricing. I was disappointed because when i needed to check up on my order status, finding the contact details of cusmer service was not easy.
Also order delivery days and times must be shown prominently so buyers can make a better-informed choice.
I was in Dubai for 5 days and almost was not able to get my order.
26. september 2025
Besvarelse fra CycleSouq.com
Thank you for your valuable feedback. We’re glad you found our prices competitive and appreciate your suggestion on improving the process. We understand your concern and would like to clarify that our contact details, along with order tracking and delivery timelines, are available on our website and included in the order confirmation email. That said, we’ll review how this information is displayed to make it even easier for customers to access in the future. Your input helps us improve, thank you again for sharing your experience.
Fast shipping ,an excellent after sales…
Fast shipping ,an excellent after sales service
25. september 2025
Besvarelse fra CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon! 🚴♂️
Besvarelse fra CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon! 🚴♂️
Great service
Great service. Extremely easy to order and delivery is super fast. They are also very responsive on WhatsApp.
24. september 2025
Besvarelse fra CycleSouq.com
Thank you for your wonderful feedback! We’re delighted to hear you had a smooth ordering experience and that our team was responsive and helpful. Your support means a lot to us! 🚴♂️
As Advertised legit items
As Advertised legit items! Got discount on first purchased. Also received discount code for next purcase 5/5 service
22. september 2025
Besvarelse fra CycleSouq.com
Thank you for your fantastic review! We’re glad you enjoyed your shopping experience and the discounts. We truly appreciate your trust and look forward to serving you again soon! 🚴♀️✨
Great company Great deals..extremely…
Great company Great deals..extremely responsive and genuine.. on dot delivery
Highly recommend
22. september 2025
Uopfordret anmeldelse
Besvarelse fra CycleSouq.com
Thank you for your wonderful feedback! We’re thrilled to hear you’re happy with our service, deals, and timely delivery. Your recommendation means a lot to us! 🚴♂️💯
Besvarelse fra CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon! 🚴♂️
2 orders, all out of stock
I had two orders with cyclesouq, first order was out of stock so i had to do a replacement, instead of a cycling shoes i was forced to take another item.
The 2nd order, same issue. Out of stock, had to opt out for another item.
Really bad experience.
27. august 2025
Besvarelse fra CycleSouq.com
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Stock discrepancies can occasionally occur due to high demand and supplier-side delays, and we understand how frustrating that can be. Our team always tries to offer suitable replacement options or immediate refunds in such cases. We’re actively improving our inventory management systems to prevent this from happening again and appreciate your patience and understanding.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.