Customportraitshop Anmeldelser 

I’m so happy with the whole process.
Super happy with the print, they did exactly what I wanted and never made me feel like I was being too fussy.
The end result is perfect..
Thanks a bunch.

I send photos on the website and it was easy to upload and order.
The photos came back a little different then I expected so I asked the team to make some changes and they were super flexible to help make my vision a reality. Super great team to work with and so happy with the results.
Would definitely order again

I got my initial piece back from the artist, which was GREAT but there were a few other elements that I felt could be added to better capture our pet. Mel responded that they would get to those changes. It did take a week which was totally understandable given the more personalized changes I requested, and I was honestly so so pleased with the results! I didn’t think they would take all my suggestions into consideration but they did just that, and sent me 2 separate drafts to choose from! The responses from the staff were all so personable and kind, and it really feels like you’re speaking with honest people, and not just some automated replies! Highly recommend for work that will bring a smile to your face! :)

Do not recommend! I paid for a Disney portrait for a gift for someone. I didn’t receive anything from them until I sent an email and 10 days after they sent me. File that looked nothing like the dog I sent. I asked for revisions and sent more photos for reference, I had to keep emailing them to check on an update. I was then emailed the exact same file that had not had any changes. I questioned this and was told it had been revised. I then received an email apologizing for sending the same file and that the revisions would be made and a new file would be sent asap. That was 6 days ago, no replies and no file. I don’t know what is more disappointing, how much the image doesn’t look like the dog or the customer service.

I ordered one portrait for each of my brothers. The turn around time was 5 days (including weekends). The quality of the picture, and likeness to their dogs was uncanny. I do plan on ordering again in the future for some of my own pets. Highly recommended.

Great product, great communication through the process and a focus on customer service, ensuring that we were happy with the picture. A lovely gift too.

Love every picture! Requested adjustments to one and it was perfect. So fast and so special.

The team are brilliant at capturing the personality in the portraits of your pets. The initial portrait I got I felt as though the eye colour was too dark so the team were so quick to rustle up an amended version with lighter coloured eyes. I could not rate the team or their service enough! Worth every cent!!!

The work came out perfect. The people worked closely with me to make sure it was perfect. It was a great pleasure to work with them. Will work with them again.

So amazing- fast response and happy to do an edit if needed. I had her add a little white to the tip of the dog's ear and now it is perfect- would def recommend!

Excellent customer service and excellent quality product i am so happy to have this beautiful print at home thanks all again !

The artwork was amazing, so spot on and done so quickly! Customer service was also fantastic! Great product / service :)

Great service, prompt and made all adjustments I requested resulting in a perfect picture!

Will order again soon!

The customer service is unmatched! Nothing was too annoying. I asked for changes to be made as I changed my mind about what photo I wanted drawn and they were more than willing to accomodate. They were friendly, professional and the quality is great.

I'd highly recommend this service

Couldn’t be happier with my artwork. After Charlie passed away, I want something that I could treasure. The team have been fantastic at creating a drawing that not only looks like Charlie but captures his cheeky personality! There was no issues with my changes and I am so thankful for how smooth, quick and easy the process is. Thank you so much for creating this beautiful artwork!

Absolutely thrilled with the results of the two portraits, I commissioned. I am sooo impressed with what they can do to transform a beloved photo into a work of art. Nina is fantastic, and so responsive, patient, and fast, making some revisions for me, to create exactly what I wanted. So grateful. Fully recommend.

Could not recommend Custom Portrait Shop more! Really fast responses and the team were wonderful and so helpful with any changes I wanted to my custom portraits. No request was too big or small, they made it perfect! I ordered some for the whole family for Christmas of our beloved pets. Extremely happy and will definitely order again. Thank you!

I'm always a little leary ordering from a new company, but i did a google review and was happy to see so many good reviews. Ordered a pic of my grand-dog, and I was not disappointed, had them make a couple small changes once I saw completed image and they were quick and helpful and it looks so amazing. had the digital file printed elsewhere (sorry but it was cheaper) looks so fantastic, can't wait til they open it on Xmas day. and will definitely use them again

The portrait is perfect ! The team are so sweet and nice ! Thank you so much !

Je parle français donc je vais écrire en français si ça peut aider aussi . J’ai commandé 2x des portraits de mes chiens et je suis très satisfaite . L’équipe est à l’écoute . Ils ont fait les modifications que j’ai demandé. Je vais faire faire des portraits de famille dans le futur! J’aime que ce soit des humains qui font les dessins pas juste une application. Je vous le recommande à 100% sans hésitation !

I have uses this company twice now and both times they did not disappoint! Both times were used to commission Xmas gifts, this last time being a tribute to my mom’s dog who recently passed. They were super easy to work with, even after I asked for a small revision. I plan on getting all of my fur babies “Disneyfied” with them