Cushie Anmeldelser 

261
•
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Delivery was on time. Sofa was super easy to setup. Mattress is like a real queen mattress very comfortable. Great for smaller spaces and occasional over night guests.

Bedømt til 4 ud af 5 stjerner

Overall we are pleased with our Cushie, 2 seat, queen pullout. Although it does not have a hard bar like a traditional pull out, it does have a slight gap where the two pieces meet when pulled out. Th... Se mere

Bedømt til 5 ud af 5 stjerner

Amazing delivery time - we weren't expecting it so quick (within 24hrs). It's lovely and comfortable as both a couch and a bed - we've added a foam topper because we like a squishy mattress. It's got... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Long delays, incomplete item: Despite it stating an estimated 2-6 days to arrive it took almost three weeks and when it did arrive there were no arms for the couch. I am still waiting for an update... Se mere

Virksomhedsoplysninger

  1. Møbelforretning

Skrevet af virksomheden

A Comfy seat for every moment together.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

261 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 71 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(261)

165 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Love the sofa

Love the sofa. I like to sleep on it more than my bed because it is so comfy. the only issue i have is that the sofa tends to slide forward from my wall and the pieces move apart easily.

14. juli 2026
Cushie-logo

Besvarelse fra Cushie

Thanks so much for your lovely feedback! 😊 We're thrilled to hear you're loving the sofa and finding it so comfy! We appreciate you sharing your experience with the modules shifting and sliding. Your feedback is valuable, and we'll be sure to pass it along to our product team as we continue improving our designs. Enjoy your comfy sofa!

Bedømt til 5 ud af 5 stjerner

Multiple packages

Arrived on time, though sofa did come in three different boxes that arrived on different days. I wish that had been a bit clearer when I purchased, but otherwise delivery was smooth and easy.

7. juli 2026
Cushie-logo

Besvarelse fra Cushie

Thanks so much for your feedback! 😊 We're glad your delivery arrived on time and that everything went smoothly overall. We appreciate your note about the sofa arriving in three separate boxes on different days, that's helpful feedback, and we'll certainly take it on board to make this clearer for future customers. We hope you're loving your new sofa!

Bedømt til 4 ud af 5 stjerner

The color looks great

The color looks great. The comfort is nice. But the structure seems to be a little weaker than I would have hoped for. To be fair I’m 6 to 280 pounds.

14. juli 2026
Cushie-logo

Besvarelse fra Cushie

Thanks so much for your feedback! 😊 We're glad you're loving the color and comfort. We really appreciate your comments about the structure as well, and we'll be sure to share them with our product team. If there's anything we can do to make your experience a 5-star one, we'd love to hear from you!

Bedømt til 1 ud af 5 stjerner

Ordered my couch on June 9th

Ordered my couch on June 9th, promises where made and it's July 20th. Still waiting. If you can't deliver when you promise, why take my money? Add to that, I see it's now at a lower price by over $100 dollars. Frustrating, when you are suppose to trust a company. If you can't deliver, it maybe time for a refund.

9. juni 2026
Uopfordret anmeldelse
Cushie-logo

Besvarelse fra Cushie

Thanks for sharing your experience. We can completely understand how frustrating it is when delivery doesn't go to plan, especially after being given an expected timeframe. 💛 If you haven't already, please send us your order number or the email address used for your order. We'd love to look into both the delivery delay and the price difference, and see how we can help get this sorted for you.

Bedømt til 5 ud af 5 stjerner

Really great!

New baby had me sleeping on a 4" foam floor mat. After two days with your mattress I'm not waking up in pain every morning!

3. juli 2026
Cushie-logo

Besvarelse fra Cushie

Thanks so much for sharing this, it absolutely made our day! 💛 Congratulations on your new little one, and we're so happy to hear you're finally waking up without the aches. Wishing you plenty of restful nights (whenever baby allows! 😊) and thanks for choosing us.

Bedømt til 5 ud af 5 stjerner

Everything about my experience was…

Everything about my experience was quite pleasant. I was sure what to expect since I’ve never heard of this company, but the communication by email was wonderful. I definitely would order for them again.

2. juli 2026
Cushie-logo

Besvarelse fra Cushie

Thanks so much for your lovely feedback! 💛 We're so happy to hear everything went smoothly and that our email communication helped make your experience a great one. It means a lot that you'd order from us again, thanks for giving us a go! 😊

Bedømt til 5 ud af 5 stjerner

Great service

We made a mistake on our order and Marvin at Cushie went above and beyond in helping us.

Great customer service!

2. juli 2026
Cushie-logo

Besvarelse fra Cushie

Thanks so much for your lovely feedback! 💛 We're so glad Marvin was able to help and make everything right for you. We'll be sure to pass your kind words on, it'll absolutely make his day. Enjoy your Cushie! 😊

Bedømt til 4 ud af 5 stjerner

Overall happy with the purchase but some room for improvement

Bought the snuggle sleeper sofabed, and am overall quite happy with the purchase. Pretty quick delivery and no issues to Ottawa Canada (was worried after reading other reviews)

It’s very comfy as a sofabed - though quiet firm. It got glowing reviews from our first guests. It might be worth a topper if you like a softer bed. We mostly leave it in bed position to serve as a playpad for our baby and movie lounging zone. It’s a bit firm as a pure sofa for sitting I find, and wouldn’t want to use it as my every day sofa.

A few finishes could be improved, the zippers are a cheap plastic and the arms have a weird Velcro that take away from a ‘premium feel’.

Sofa beds are weirdly expensive, but this has really nailed what we’re looking for in terms of not being a super uncomfy metal fold out like they used to be. So I guess a good purchase and value for money.

Note it’s ALWAYS on sale with big timer countdowns, don’t rush into it if you don’t want. There’s always another sale the next week.

Offgassing and smell took a solid week to dissipate.

2. juni 2026
Uopfordret anmeldelse
Cushie-logo

Besvarelse fra Cushie

Thanks so much for your thoughtful review! 😊 We're so glad you're enjoying your Snuggle Sleeper overall. We really appreciate your feedback and will share it with our product team. If there's anything we could do to make your experience a 5-star one, we'd love to hear your thoughts, we're always looking to improve!

Bedømt til 2 ud af 5 stjerner

Not comfortable for adults.

One email didn't work. So I got online and tried the chat. No response. So I tried the other email online and after a few days they finally got back to me (they were very polite). They shipped the item out right away after that email correspondence and the item arrived quickly after that and was packed well.

But the item itself is not comfortable for an adult. The back is too low to be used as regular furniture even for someone petite. The seat height is shorter than standard furniture and too long under your thighs so you cannot really sit properly unless you have very long legs. And the end of it gives/slopes down a bit under the weight of your legs/knees so you don't sit level. (And I'm under 150lbs)

This would be more suitable for a kid's room. Or just solely as a fold out foam mattress for sleeping.

For sleeping, this is a foam mattress, fairly firm but comfortable. If someone needs something a little softer just a quilted mattress pad would help. Of course this is on the ground so older guests may find it difficult to get on and off the mattress.

17. juni 2026
Cushie-logo

Besvarelse fra Cushie

We're sorry to hear the sofa wasn't the right fit for your needs. Your comments are genuinely valuable and will be shared with our team. If you're open to it, we'd love to know, what could we have done to turn this into a 5-star experience for you? Your feedback really helps us improve.

Bedømt til 1 ud af 5 stjerner

terrible couch and not worth the money

I’m really disappointed with the Cushie King couch. It feels extremely floppy to sit on, and the back cushions don’t provide any real support. It feels more like sitting on stacked foam pieces or bean bags than a proper couch.

When converted to the bed form, there are noticeable gaps, and the king-size end piece does not line up properly with the rest of the mattress. There is also a gap between the cushions, and the mattress cover feels very cheap and low quality.

Overall, the couch does not feel supportive, comfortable, or properly aligned. i missed the 30 day return window, and you don't get 90 days like other companies! i highly do not recommend this product.

9. juli 2026
Uopfordret anmeldelse
Cushie-logo

Besvarelse fra Cushie

Thanks for taking the time to share your feedback. We’re really disappointed to hear the Cushie King didn’t meet your expectations. 💛

If you haven't already, please feel free to reach out to our support team, we'd be happy to see if there's anything we can do to help. We'd also love to know what we could have done to turn this into a better experience for you. Your feedback is genuinely appreciated and helps us continue improving.

Bedømt til 1 ud af 5 stjerner

Customer service is very good but the couch is uncomfortable and rough

Customer service is very good. They are very nice and want to work with you.so im not rating that. These are the most uncomfortable chairs I have ever sat on. The material is rough I have to set a blanket on it so it doesnt feel like sand paper. It is very hard, it hurts my back and neck after about 30 minutes. I did wait 48 hours and it is 15 inches off the ground too low. The back rest does not go up high enough to support the back and your neck. This would be a good option for a childs room as a a spare bed. or maybe a collage dorm. but NOT for some ones home, Its too big for me to deal with returning it or I would so i am going to try to resale it, or give it away. I have already ordered different furniture to replace it

8. juli 2026
Uopfordret anmeldelse
Cushie-logo

Besvarelse fra Cushie

Thanks so much for your honest feedback, and for your kind words about our support team, we really appreciate it. 💛 We're disappointed to hear the couch wasn't the right fit for you, especially in terms of comfort. If you haven't already, please feel free to reach out to our support team, we'd be more than happy to see how we can help. We'd also love to know what we could have done to turn this into a 5-star experience. Your feedback really helps us improve.

Bedømt til 3 ud af 5 stjerner

The design of the sofa is not practical…

The design of the sofa is not practical and honestly doesn’t make sense to have the armrests just resting on the seat cushions. Those are going to keep falling off. If I had known that I wouldn’t have bought this. Also if there wasn’t a charge to return the sofa I would’ve returned immediately

24. juni 2026
Cushie-logo

Besvarelse fra Cushie

Thanks so much for sharing your feedback. We can completely understand why you'd feel disappointed if the sofa wasn't what you expected. 💛 If you'd like to chat about your options, including our return policy, please feel free to reach out to our support team, we'd be more than happy to help and see what we can do for you.

Bedømt til 4 ud af 5 stjerner

The couch is fairly comfortable and…

The couch is fairly comfortable and works well as a bed, however it would be nice if there was a mechanism to keep the two modules that form a king size sofa from sliding apart.

We also had some shipping issues and only received half our order. The good news is the customer service team was great and helped us get it sorted out right away.

15. juni 2026
Bedømt til 4 ud af 5 stjerner

The order was easy

The order was easy. I would have preferred more communication from the company regarding shipping. All boxes arrived intact and the chair is beautiful..Overall a very pleasant experience. I would recommend Cushie.

24. juni 2026
Bedømt til 5 ud af 5 stjerner

Perfect for what I needed

Perfect for what I needed. It went together super easy. Quality is great. I love it. Price was good.

24. juni 2026
Cushie-logo

Besvarelse fra Cushie

Hi Sherri,

Thank you so much for your wonderful review!

We're delighted to hear that you're enjoying your new sofa. Comfort and quality are at the heart of everything we create, so it's incredibly rewarding to know that your purchase has exceeded expectations.

We truly appreciate your support and thank you for taking the time to share your experience with the Trustpilot community.

Bedømt til 3 ud af 5 stjerner

Unexpected events, good outcome

Well! Our cushie experience turned out to be the right solution for us, but we jad a journey getting here. We were sent two sofas instead of two chairs; the shipment had 7 pieces and 2 deliveries, we were not expecting that at any time; the website "contact" feature required multiple attempts before a reply was made; once we got someone's attention, it was easy. The sofa itself is very good, it rather meets our expectations for something versatile, comfortable and decent quality. We're happy so far but still need to return the extra sofa, where we would have kept two chairs if they had been delivered. No clue about what will happen next or how it will unfold, but we're not stressing.

17. juni 2026
Cushie-logo

Besvarelse fra Cushie

Good Day,

Thank you for taking the time to leave a review.

We're thrilled that you're loving your new sofa. Our team works hard to create furniture that combines beautiful design with everyday practicality, so hearing feedback like yours is incredibly rewarding.

Thank you for your feedback and for giving us the opportunity to improve. One of our team members will get in touch for more information with your experience with us.

Bedømt til 5 ud af 5 stjerner

Just what I expected and more

This product was an excellent quality and just what I was hoping for. It was VERY helpful to me to read customer reviews--both positive and the few negative--to make sure my expectations were in line before I ordered. In this case I got just what I expected. It's a terrific toddler bed for my grandson in our office/overflow room. Then it folds up to a lovely, cozy chair for everyone to use. My grandson loves to climb on it. The covers are washable (though I haven't tried that yet.) An added bonus is that I find it comfortable to sit in for relaxation or meditation. Be aware that it's slightly lower than a "typical" height armchair, and the "arms" are not attached. That said, it's a lot more comfortable than my other chairs. Finally, it's substantial but easy to manipulate. I'm a fit 70 and I can put it together and take it to "bed-ready" alone.

23. juni 2026
Cushie-logo

Besvarelse fra Cushie

Hi Deborah,

Thank you for your kind words!

We're so happy to hear that you're loving your new Cushie product. We put a great deal of care into designing products that are both beautiful and practical for growing families, so it's incredibly rewarding to hear positive feedback like yours.

Thank you for choosing Cushie and for sharing your experience with the Trustpilot community.

Bedømt til 5 ud af 5 stjerner

Great product

Great product! Well made and comfortable both as a couch and bed. Fabric also seems very durable. The only thing that I would change would be to have the removable arms secured to the couch rather than just sitting on it.

17. juni 2026
Cushie-logo

Besvarelse fra Cushie

Hi Emily,

Thank you so much for your review!

We're delighted to hear that you had a great experience with Cushie. Knowing that our products have found a special place in your home truly means the world to our team.

Thank you again for your feedback. It helps us continue to improve.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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