Excellent quality, sturdy poles and fixings. Prompt delivery. One fixing backplate was dented, but after sending an email and photo of the damage, a replacement was dispatched without delay.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
2 October: I ordered a sample track, attracted by the advertised delivery time of “2–5 working days”. I was keen to get started, having already bought curtains and looking forward to hangin... Se mere
We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... Se mere
In the last few years I've bought 8 pole kits from Curtain Pole Store. All were well priced and delivered promptly. Although the quality has been generally good, one of the kits had a manufacturin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.
Kontaktoplysninger
Storbritannien
- sales@curtainpolestore.co.uk
- curtainpolestore.co.uk
4,5
Fremragende
410 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I required a 4 meter pole and the Curtain Pole Store added a new length of 4.8 meters as an option on their website. A nice proactive approach. This is a stunning curtain pole.
I required a 4 meter pole and the
9. juni 2025
Swift delivery of a high quality…
Swift delivery of a high quality product reasonably priced
30. maj 2025
Easy to make the purchase
Easy to make the purchase. Great price for a great product. Very quick turnaround from ordering to delivery. Would use again.
21. maj 2025
Great quality, look fab and add something special.
Great choice of curtain poles, finials, rails etc.
The order process is easy and the delivery has always been nice and quick.
Great quality, look fab and add something special to a room, thank you.
30. maj 2025
Excellent Customer Service!🤗
30. maj 2025
Large selection of curtain poles competitively priced.
Large selection of curtain poles competitively priced. Delivery within 2 days with goods well packaged. In my case pole fittings and fixtures were sent in a separate delivery.
30. maj 2025
Delivery was not complete but you got…
Delivery was not complete but you got everything sorted and delivered correctly
Very good communication from curtain pole
Would recommend their services
30. maj 2025
Fast delivery and good quality product
19. maj 2025
Absolutely 5 star
Absolutely 5 star for 1) great communication of the order process from start to finish 2) quality of pole is outstanding 3) delivery was prompt and arrived in great condition. 4) great value - l would certainly purchase from this company again without any hesitation.
9. maj 2025
Perfect service and quality curtain poles
Excellent variety. Easy to order. Very speedy delivery. Excellent quality.
9. maj 2025
I placed an order on 18/03/25 still waiting!!!
I placed an order on 17/03/25. I am still waiting for the order, initially lots of email exchanges about sorry item was not in stock, due xx date. Then we can’t get is there another style, then sorry your email went to junk, then some helpful discussion on best alternative, then awaiting stock. Was advised would be despatched on 2/05/25. Nothing has arrived, no communication & now no response to emails. I appreciate this is a family business and I have tried to be accommodating and supportive but all communication stopped and I have no clue what is happening.
Update 12/05
Since posting this review I did receive a response - an immediate refund was issued, no explanation why. For me it wasn’t the waiting it was the radio silence when the curtain was clearly not despatched. It is disappointing I had to post a review to obtain a response. I was happy to wait now I feel 2 months have been wasted and I need to start all over again.
11. maj 2025
Uopfordret anmeldelse
Besvarelse fra Curtain Pole Store
Dear Bev,
Thank you for taking the time to leave a review.
We were very sorry to learn of the significant issue concerning the bay pole you ordered. As we explained via email, we have encountered considerable difficulties with our supplier regarding this particular product.
The delivery dates provided to us have been subject to frequent changes, which has regrettably led us to suspend accepting new orders for this item.
As you may recall, we offered you an alternative, superior bay pole kit at no additional cost, but understand that this option was not suitable for your needs.
As a family-run company, we are committed to ensuring customer satisfaction, and we can assure you that we have not intentionally ignored your emails. It is possible that some correspondence may have been sent over a weekend, resulting in a response on the next working day.
Given the ongoing unreliability of our supplier's delivery schedule, which we appreciate is unacceptable for you and also for ourselves, your order has now been cancelled and a full refund processed.
We sincerely apologise for the inconvenience this situation has caused.
Kind regards,
Manny
Curtain Pole Store
Update 12/05
Dear Bev,
Please accept our sincere apologies for any oversight that led you to feel ignored. We were actively working to obtain a delivery timeframe from our supplier. However, it has now been determined that the specific pole you require will not be available in the near future, which is why your order was refunded.
While we understand your decision to leave a review, we do feel it may have been made prematurely. We had been diligently working to provide you with detailed information tailored to your window specifications. Furthermore, we offered an alternative product, which was unfortunately declined.
Curtain Pole Store
Excellent service
Excellent service! Delivered next day - no fuss - just clean efficient service. Well done!
2. maj 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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