Excellent quality, sturdy poles and fixings. Prompt delivery. One fixing backplate was dented, but after sending an email and photo of the damage, a replacement was dispatched without delay.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
2 October: I ordered a sample track, attracted by the advertised delivery time of “2–5 working days”. I was keen to get started, having already bought curtains and looking forward to hangin... Se mere
We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... Se mere
In the last few years I've bought 8 pole kits from Curtain Pole Store. All were well priced and delivered promptly. Although the quality has been generally good, one of the kits had a manufacturin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.
Kontaktoplysninger
Storbritannien
- sales@curtainpolestore.co.uk
- curtainpolestore.co.uk
4,5
Fremragende
410 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Curtain Pole Store
Thank you for your great review! We’re delighted you’re happy with your poles and how smoothly the curtains glide. Really pleased delivery was prompt too – thanks for choosing us!
Besvarelse fra Curtain Pole Store
Thank you for your feedback! We’re glad you’re pleased with your purchase and really appreciate you taking the time to leave a review.
Pole arrived in broken packaging with…
Pole arrived in broken packaging with one finial missing…No problem as all was promptly resolved by one phone call. Quality of pole is very good so very happy customer….. Thank you.
1. oktober 2025
Besvarelse fra Curtain Pole Store
Thank you for your kind review! We’re sorry the packaging arrived damaged but glad our team was able to resolve it quickly. It’s great to hear you’re happy with the quality of your pole – we really appreciate your understanding and support.
Straight forward process
Straight forward process, easy purchase and speedy standard delivery...
Also looks great now it's up.
Would recommend and will use again.
20. oktober 2025
Besvarelse fra Curtain Pole Store
hank you for your lovely review! We’re delighted to hear your order arrived quickly and that your pole looks great in place. We really appreciate your recommendation and look forward to helping you again soon!
Besvarelse fra Curtain Pole Store
Thank you for your great feedback! We’re really pleased you’re happy with the quality of your pole and the quick, well-packaged delivery. We appreciate your support!
Great service good quality poles.
29. september 2025
Besvarelse fra Curtain Pole Store
Thank you for your kind review! We’re delighted you’re happy with the quality of our poles and the service you received.
Was exactly what was described
The pole arrived quickly and looks lovely. Description matched what we got perfectly. Would recommend.
14. oktober 2025
Besvarelse fra Curtain Pole Store
Thank you for your lovely review! We’re so pleased your pole arrived quickly and matched your expectations perfectly. We really appreciate your recommendation!
Besvarelse fra Curtain Pole Store
Thank you for your feedback! We’re glad your curtain pole arrived quickly and safely. We really appreciate you taking the time to leave a review!
Easy to order, quality curtain pole.
Easy to order. Item arrived as expected. We ordered an extra long black pole 25mm and it is very sturdy and fixed up well. No problem at all :)
14. oktober 2025
Besvarelse fra Curtain Pole Store
Thank you for your great review! We’re delighted everything went smoothly and that your extra-long black pole looks and performs just as expected. Really appreciate your kind feedback!
Curtain pole …
A huge range of curtain poles to choose from everything is included with your pole and is easy to put up.
The pole looks fantastic I am very happy with it.
14. oktober 2025
Besvarelse fra Curtain Pole Store
Thank you for your wonderful review! We’re so pleased you found the perfect pole from our range and that it was easy to install. It’s great to hear you’re happy with how it looks!
Besvarelse fra Curtain Pole Store
Haha — thanks for the laugh! We’re glad your curtain pole’s doing its job (hopefully indoors!). Appreciate you taking the time to leave a review!
Besvarelse fra Curtain Pole Store
Thank you for your feedback! We’re glad you found a pole you liked and that delivery was nice and quick. We really appreciate your support!
Excellent quality and delivered in a…
Excellent quality and delivered in a timely manner.
1. oktober 2025
Besvarelse fra Curtain Pole Store
Thank you for your kind review! We’re so pleased you’re happy with the quality and prompt delivery. Your feedback means a lot to us!
The pole and delivery fine - nagging review emails excessive.
The pole and delivery was fine. Did you really have to send me 3 emails nagging me for a review? I would definitely not recommend your site to anyone I liked because of this intrusive policy.
29. september 2025
Besvarelse fra Curtain Pole Store
Thank you for your feedback, and we’re sorry for the inconvenience caused by the review reminder emails. We completely understand how frustrating that can be. Your comments have been passed on so we can review our email settings to ensure we strike a better balance in the future. We’re glad to hear your order and delivery went smoothly, and we really appreciate you taking the time to share your experience.
Good customer service
In the last few years I've bought 8 pole kits from Curtain Pole Store. All were well priced and delivered promptly. Although the quality has been generally good, one of the kits had a manufacturing defect in one component, and another a design fault. CPS were not to blame for these failings of their suppliers, but on both occasions they reacted swiftly, effectively and without charge to replace the faulty part and provide a working solution for the design fault.
22. september 2025
Besvarelse fra Curtain Pole Store
Thank you so much for your detailed and loyal feedback! We truly appreciate your continued support over the years. We’re sorry for the issues you encountered but very glad our team could resolve them quickly and to your satisfaction. Your understanding and kind words mean a great deal to us!
Totally over priced rubbish
Totally over priced rubbish, very basic and bad fittings , grub screws not holding fittings well enough to use.
30. september 2025
Besvarelse fra Curtain Pole Store
Dear Stanley,
Thank you for your email. We are sorry to hear that you are not satisfied with your purchase.
You ordered a low-level pole set from the Laura Ashley Mitchel range, which was 150cm and priced at £64.99. This particular item is not part of our premium range, and we regret if you found it to be expensive.
Regarding your comment about grub screws, these are only supplied with our metal pole sets. Your order would have included smaller screws designed to keep the finials and brackets in place. If these screws were not strong enough for your pole set, we would have been happy to provide longer ones.
We are truly sorry that you felt the need to rate our services on this platform before giving us an opportunity to resolve the issue.
Kind regards,
Sales Team
Besvarelse fra Curtain Pole Store
Thank you for your lovely review! We’re delighted you’re happy with your poles and the quick delivery. Really appreciate your support!
Good product, delivered excellently.
I was looking for a 1 piece curtain track in aluminium. All store bought options had a join.
Was a little worried ordering a flimsy bit of aluminium from the Curtain Pole Store, but they delivered it perfectly in a sturdy cardboard tube.
Fitted it today without any issue. Great to find a retailer that appreciates stocking items that suit your needs.
24. september 2025
Besvarelse fra Curtain Pole Store
Thank you for your thoughtful review! We’re delighted your aluminium track arrived safely and fitted perfectly. We take pride in offering specialist, one-piece options that can be hard to find elsewhere, so it’s great to know this met your needs. We really appreciate your support and kind words!
Besvarelse fra Curtain Pole Store
Thank you for your kind review! We’re so pleased you’re happy with the quality of your pole and the speedy delivery.
Besvarelse fra Curtain Pole Store
Thank you for your feedback! We’re really pleased you’re happy with the service, price, and quality — we appreciate your support!
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