I was redecorating my bedroom. Denise spent lots of time with me and made some really good suggestions for curtain fabric, cushions, chair covering, and trimmings, which were all reasonably priced. I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience at The Curtain Factory Outlet. Steve helped us so much to work out the best price for what we wanted so that we could have the curtains exactly as we wanted them. He listened careful... Se mere
Virksomheden har svaret
15.02.21 Curtain Factory Outlet You deserve five stars from us!!! Brilliant, efficient service all round. We ordered ready made curtains from the Ashley Wilde range. When th... Se mere
I saw a man steve he was so helpful. Really understood what was happening. Explained everything to me kept his fingers on pulse thank you
Virksomhedsoplysninger
Skrevet af virksomheden
Save up to 80% off a wide range of Designer Curtain & Upholstery Fabrics. Buy Online or Visit our North London Shops.
Kontaktoplysninger
281 Ballards Lane, N12 8NR, London, Storbritannien
- 02084920094
- sales@curtainfactoryoutlet.co.uk
- curtainfactoryoutlet.co.uk
4,6
Fremragende
164 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra The Curtain Factory Outlet
Thank you we are very pleased that you like the fabric.
Samples never arrived!
26. februar 2025
Besvarelse fra The Curtain Factory Outlet
Hi Vani, apologies you haven't received your samples yet. They were ordered with our supplier Romo less than a week ago, so they are likely on their way to you in the post.
We will have someone chase this for you tomorrow.
I found what I wanted straight away and…
I found what I wanted straight away and ordering was easy
25. februar 2025
Besvarelse fra The Curtain Factory Outlet
Hi Avril, thank you for your review. We are glad you found the ordering process easy.
Fast and efficient.
25. februar 2025
Besvarelse fra The Curtain Factory Outlet
Hi Rita, thanks for your review. We aim to provide a fast, efficient and friendly service.
Great service
Easy to complete a purchase and the goods arrived promptly and well packed.
24. februar 2025
Besvarelse fra The Curtain Factory Outlet
Thank you for your review. We are glad you are pleased with the service and hope to see you again soon!
Overpriced, poor service
Way overpriced, they use 3rd party agents to make up the curtains so it's pot luck if you get a good service/product and this is reflected in the quotes being 2 or 3 times higher than elsewhere. They do have their own installers but again they vary in competency so a second one had to be sent to correct the original mistake though still not quite right. Suggest you go to another upholstery store nearby, which quoted me less than half price for another product, was better quality and done in quick time too.
10. februar 2025
Uopfordret anmeldelse
Besvarelse fra The Curtain Factory Outlet
Hi Nicki, Sorry that you had a problems with your order. However, we are unable to find any orders made by you at our showroom.
Just to clarify we do make most of the curtains in our workshop in Finchley, just across the road from the showroom.
I am still waiting for the samples to…
I am still waiting for the samples to be delivered they were ordered in December 2024
29. januar 2025
Besvarelse fra The Curtain Factory Outlet
Hi Karen, our apologies you didn't receive your samples, it looks like they were lost on their way to you via Royal Mail.
I understand a member of the team has been in touch with you to have these resent, we hope these arrive very soon.
Awesome experience warehouse and shop…
Awesome experience warehouse and shop staff friendly and very helpful, found the fabric I needed. Will be back!
7. februar 2025
Uopfordret anmeldelse
Besvarelse fra The Curtain Factory Outlet
Thank you, we look forward to seeing you again soon
Besvarelse fra The Curtain Factory Outlet
Excellent, very pleased you like it
Besvarelse fra The Curtain Factory Outlet
Thank you, we are pleased we were able to help
Non delivery of sample order and when…
Non delivery of sample order and when asking have not received a reply. No notification of order being sent.Am still waiting
29. januar 2025
Besvarelse fra The Curtain Factory Outlet
Very sorry that you have not received sample and that my colleagues haven't updated you. I will investigate this for you now.
Choose a different company
Paid for a sample to be sent almost two weeks ago. Emailed and said I have not received the sample, they asked me to wait a few more days ! Sample still hadn’t arrived emailed again, took 48 hrs for a response to say having checked with suppliers it’s unavailable! Yet the material is still available from other companies. Complete waste of my time, would not recommend or use this company again.
28. januar 2025
Besvarelse fra The Curtain Factory Outlet
Apologies that we have not been able to source this sample for you. The price of the sample has now been refunded. We are reviewing the response times within our customer service team. I hope you manage to source the fabric you love very quickly.
Besvarelse fra The Curtain Factory Outlet
Thank you for your review
Great company
Great company. Loved the fabric. Will definitely use again.
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra The Curtain Factory Outlet
Great to hear - thank you
Besvarelse fra The Curtain Factory Outlet
Thank you
Responsive to email
The first set of samples didn’t arrive, I let them know and replacement was sent: both sets arrived shortly afterwards.
Very good response to my query.
Will no doubt order fabric from here in due course subject to competitive pricing at the time.
2. januar 2025
Besvarelse fra The Curtain Factory Outlet
Sorry you had a problem with the first set, we look forward to receiving your order :-)
Besvarelse fra The Curtain Factory Outlet
Pleased to hear you find the site easy to use, thanks
Excellent customer service.
15. januar 2025
Uopfordret anmeldelse
Besvarelse fra The Curtain Factory Outlet
Thank you
Samples
They have now responded to my review & have reordered the samples I ordered
31. december 2024
Besvarelse fra The Curtain Factory Outlet
Sorry to hear this, we have messaged you about the missing sample - thanks
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