Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Se mere
Virksomheden har svaret
2 weeks to get prescription done, payed 2 days ago not even been dispatched. £400 if not sent out tomorrow will be claiming back from bank plus interest. Absolute shambles, I thought the partner compa... Se mere
Virksomheden har svaret
Just like to say all the staff at curaleaf have went above and beyond for me. In 4 years I've only had 1 issue. Which was when new dpd driver couldn't find address. Understandable cos it was a bit har... Se mere
Virksomheden har svaret
Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender C... Se mere
Virksomheden har svaret
We provide patients with ground-breaking access to a complete range of full spectrum medical cannabis, manufactured in the UK.
Unit 8, Rivergreen Industrial Estate, SR4 6AD, Sunderland, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I've been with Curaleaf since the start, service has always been reliable and I cannot give high enough credit for their customer service which has been top class. They've always been helpful anytime I've needed to speak to them. No different today when I spoke to Lynn who was friendly and resolved something for me. Everyone I've spoken to there has been genuinely really pleasant.

Besvarelse fra Curaleaf Pharmacy
Called up the pharmacy to enquire about my order due to changes in stock levels - Call was answered by the Lovely Lynn who couldn't have been more helpful! I was anxious that I may not receive my order and may need to wait on refunds etc but was quickly put at ease by Lynn who ensured my order would be packaged and sent promptly. Great experience overall!

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Extremely Poor Communication and Left Without Essential Medication
I have been trying for over a week to reorder my prescribed medical cannabis medication and have been completely ignored. The only prescription issued was one I clearly said I did not want because it is far too strong for me. I need medication that allows me to function normally, not something that leaves me unable to cope.
Despite sending multiple messages, I have had no proper response or resolution. I am now almost out of my current cartridge and once again left without medication. This is incredibly distressing, as my condition is seizure-related and without consistent access to my prescribed treatment, I am at real risk of my seizures returning.
It is unacceptable to have to chase essential medication like this. The stress of repeatedly trying to get a response only worsens my condition. Patients relying on prescribed treatment deserve timely communication and proper care.
Very disappointed with the service.

Besvarelse fra Curaleaf Pharmacy
Molly was amazing sorted issue real quick , got my delivery extremely early the next day really happy , good team at pharmacy

Besvarelse fra Curaleaf Pharmacy
Helped dyslexic me get the answers I needed then helped me further online. Excellent service

Besvarelse fra Curaleaf Pharmacy
I called Curaleaf to ask about missed deliveries-DPD had made three attempts but for different reasons, I didn't get my order. I spoke to Lynn who was instantly warm, friendly and helpful.
She went the extra mile in sorting out the problem straight away and being so kind. Thank you Lynn!😊
Whenever I've rung Curaleaf with any questions, the staff have always been so approachable, helpful and well informed.

Besvarelse fra Curaleaf Pharmacy
I spoke to Lynn today and she helped me with a bit of confusion I was having in regards to my prescription.
She helped put my mind at ease and was very kind and professional!

Besvarelse fra Curaleaf Pharmacy
I was contacted by Lynn regarding my change of address. After explaining to me what I needed to do, Lynn was very quick in sorting the issue once I sent what was needed. Thank you very much.

Besvarelse fra Curaleaf Pharmacy
What great staff working at curealeaf pharmacy. A special thanks to Lynn and Kate for all their help and support. I’m dyslexic and was really struggling with understanding the process. But I got really great help and was walked through the process.They made sure I understood everything and took the time and the messages were very clear for me to follow.
Top marks to you all and thanks again for all your time and effort:) great people!!

Besvarelse fra Curaleaf Pharmacy
Spoke with Lynn a very helpful polite lady like all the staff I've had contact with. Very quick and easy transaction.
Change nothing because you're doing great 👍

Besvarelse fra Curaleaf Pharmacy
Had a chat with lynn this morning and she was very helpful with my queries upon delivery and address

Besvarelse fra Curaleaf Pharmacy
Only 4 stars because I never give 5 stars for anything. That said, I would put Curaleaf at a comfortable 4.7stars out of 5. Their communication hub is simple enough and they are prompt to respond to my concerns or queries. They really are a game-changer in my life.

Besvarelse fra Curaleaf Pharmacy
I was expecting my parcel last Wednesday (1 week ago). I work school runs, so everytime DPD tried to deliver, I was out.. I couldn’t change the time slot… I wrote to them, I messaged them, and I phoned them, with no help at all. Today I spoke to a lady called KATE, at Curaleaf’s pharmacy, and she was very helpful and understanding. Explained what would happen next (as my package has been returned to them by DPD), and gave me another option for delivery, which will means I will at least receive it…. I am so grateful for her help, as it is a lot of money to lose,
And obviously I need the medication. Thank you so much Kate…. I have been in a state for the last week, worrying, and getting no help from DPD. That’s why I wanted to write this review. Kate deserves the review I gave, very much …

Besvarelse fra Curaleaf Pharmacy
Had an issue with the 3rd party delivery courier but Lynn (the Patient Support Co-Ordinator) got my order sent back out and has raised the issue so it can be resolved moving forward too, not just fixing the immediate issue to placate me. She was a great help, gave me clear options and advice, was really understanding and handled everything super efficiently.

Besvarelse fra Curaleaf Pharmacy
Had a really helpful email from Olivia at the pharmacy who let me know that my medication was on route. Very quick turnaround - I only paid for the medication several hours earlier that day.
Great practice who always keep you informed with medications and a very prompt delivery service.
Kudos Curaleaf 🙏🏼

Besvarelse fra Curaleaf Pharmacy
Had clinician appointment early morning, prescription ready for payment and dispatch in afternoon and arrived following day. Excellent service!

Besvarelse fra Curaleaf Pharmacy
Been a customer now for months and never had a problem. I missed a recent delivery and it was sent back to Curaleaf. Olivia called me and was patient in sorting another re delivery attempt and waived the charge of this. Thanks Olivia!

Besvarelse fra Curaleaf Pharmacy
Well supported all throughout to help solve my problem, Molly was able to resolve my issue hassle free, she couldn't have been more helpful.
Had to change address and molly was very professional and kind in helping me sort this issue could not of been more helpful
Big thanks to molly

Besvarelse fra Curaleaf Pharmacy
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