Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

3 weeks later and still waiting. Ordered 21 April, expected dispatch date 26th April. Now 11th May and still nothing. No proactive communication. Have chased several times (phone and ema... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have worn glasses for some 40 years; without a shadow of doubt Cubitts’ are the absolute best I’ve ever had: - Professional quality; - Material quality; - Accuracy of prescription; - Service... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic service at Cubitts Belgravia. I visited to have the arm on my glasses replaced. I would like to praise the staff there who provided excellent and attentive service. I’m extremely happy... Se mere

Bedømt til 5 ud af 5 stjerner

Cambridge branch, had eye test and made to measure consultation. Both members of staff who helped me went above and beyond to meet my needs. Excellent, friendly staff who really care about helping cus... Se mere

Virksomhedsoplysninger

  1. Brillegrossist

Skrevet af virksomheden

We were founded in King’s Cross, London, in 2013. We make men's and women's prescription spectacles and sunglasses. Each of our frames is handmade the traditional way, going through 50 stages of production before they are ready to adorn your face. Our London workshops also offer full eye exams.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

870 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 84 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I love my 5 pairs of cubbitts Panton

I love my 5 pairs of cubbitts Panton glasses. Always great service in the shops in Borough Market and Leeds.
I just wish they did a blue torteshell in the panton. That would be my next purchase

16. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Superior products and Rolls Royce…

I just picked up my fab new glasses from Cubitts, Goldborne rd. Notting hill. I had a most pleasant, supportive and efficient experience from everyone there; Varman, Clementine and Flo, front of house, and Sandhya, optometrist. I’m very impressed at their range of gorgeous styles, and how many options they offer. I need a particularly narrow size which they have plenty of choices of, all so covet worthy! Sandhya listened to my individual experiences with glasses and got things spot on. They were ready super fast, and I’m delighted. Their packaging is simply gorgeous, including a trendy case and high quality tote. 😁 Thank you Cubitts.

7. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love visiting the…

I must be honest I love visiting this shop. It's well designed and laid out and the staff are a delight. The product is also exceptional, beautifully made and so very well considered all round.

11. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant service

December 2025.
Visited the Cambridge Store for an eye test and purchased some prescription glasses . 5 days later my glasses were ready for collection. Super service and brilliant choice of quality contemporary frames.

4. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best Glasses Ever!!!

About a year ago I bought my first Cubitts glasses — the Judd — and I’ve loved them ever since. I get so many compliments when I wear them and they always make me feel confident.

Last week I ordered the Dalmeny, which arrived today, and… wow. Everything about Cubitts feels so thoughtful and luxurious. The glasses are beautiful, and even though I had forgotten how nice the packaging was, it still exceeded my expectations.

They’re doing amazing job!

1. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

On to my third pair of Cubitts

on my third pair of Cubitts - as always, your quality is great, your people, in retail locations that Ive visited (Marleybone, Soho and NYC) are always excellent, your delivery quick and style unmatched. Well done Cubitts!

16. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lovely staff and the best glasses!

I went to the Cubitts in Borough, London this afternoon. The two women were so lovely, welcoming and knowledgeable. I was able to choose my glasses in a nice calm environment, with great advice from the staff on sizings and what suited me. Thank you both!

3. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top notch customer service and fabulous glasses

Adam and the team in Brighton were fantastic. It has taken me a little while to get used to my new glasses, but I absolutely love them. Adam took lots of time with me and nothing was too much trouble. I love the little touches like emails making me feel like I was part of the creation process, through too fierce and fabulous being engraved on the inside of my frame and the lovely leather case. ( loving the tote too!)

21. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Cubits for the win

From ordering to picking up, the process was seamless and a delight. Of course I went in thinking I knew what I wanted but with the abundance of suitable options the staff was insightful in helping me select the perfect pair.

5. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fabulous experience

The lady who did my eye test at your Hampstead store was fabulous. After doing all the tests, she sat down with me and talked me through every scan and result. It was £65 well spent.

6. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

⭐️⭐️⭐️⭐️⭐️ My new friend Carly! Outstanding service from start to…

⭐️⭐️⭐️⭐️⭐️ Outstanding service from start to finish. The team at Cubitts are knowledgeable, friendly, and clearly passionate about what they do. The experience felt personal and relaxed, with expert advice that made choosing frames easy and enjoyable. The quality and craftsmanship of the glasses are exceptional — stylish, comfortable, and beautifully made. I wouldn’t hesitate to recommend Cubitts to anyone looking for great eyewear and even better service! A follow up email from Carly added a friendly/family touch how many brands can pull that off?

13. oktober 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Great specs but please fire DPD!

Great glasses (I’m on my sixth pair) but you need to change couriers - DPD’s utter incompetence is making you look bad and causing your customers to consider shopping elsewhere (as in somewhere the courier actually takes the glasses to the address on the parcel). DPD has screwed up the delivery on my last two purchases. This time, I got a ‘sorry we missed you’ message, accompanied by a photo of a house elsewhere in the village. Fearing the worst, I instead opted to collect from a nearby collection point. I’ve just checked the order and DPD, in its wisdom, has instead elected to return to sender. So no glasses, a complete waste of my time and now the hassle of chasing up with Cubitts. Seriously, pick a courier that can actually find addresses, actually deliver parcels and stop infuriating your loyal customers!

The glasses themselves and service from Cubitts would be a 5 but dragged down by their [poor] choice of courier to partner with.

17. oktober 2025
Uopfordret anmeldelse
Cubitts-logo

Besvarelse fra Cubitts

Hi Justin

Thank you so much for your continued support, we’re genuinely grateful that you’ve chosen Cubitts for so many pairs of spectacles.

We’re really sorry to hear about your recent delivery frustrations. It’s incredibly disappointing to know that the courier experience let you down on this occasion.

We really appreciate your kind words, and your feedback about delivery is noted. Thank you again for taking the time to share your experience.

Best,
Cubitts

Bedømt til 5 ud af 5 stjerner

I can’t praise Cubbits enough.

Cubitts produces the most fabulous glasses. They offer an excellent array of styles to choose from, with exceptional value. The presentation of your new eyewear package is very much appreciated—I love the little extras. The quality of the materials is of a very high standard, and their customer service is incredible (if you are reading this, Kyrene, thank you once again.) Many companies forget how vital aftercare is; it’s what keeps a customer coming back. I’ll never use anyone other than Cubitts.

19. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best customer experience ever

Best customer experience ever - I would highly recommend Cubbits. I saw several different people over a few visits and all of them were highly knowledgeable, professional, friendly and able to give practical advice.

11. september 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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