An amazing company. Instead of feeling as though I was in the witness box, the staff were polite, engaging, helpful and reassuring in their handling of my policy purchase. The price of the policy wa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The CSIS system for purchasing home insurance was customer friendly and very easy to use. The insurance quote was considerably cheaper than others for a better product. Very pleased with it.
Very easy to arrange the travel insurance for myself and partner particularly with no need to list all minor ailments. Also very well priced for our ages.
I had a great experience with this car insurance provider. The team was friendly, knowledgeable, and took the time to explain everything clearly. They offer a strong range of cover options and quality... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Forsikringsmægler
- Bilforsikringsselskab
- Campingvognsforsikringsselskab
- Boligforsikringsselskab
- Forsikringsvirksomhed
- Rejseforsikringsselskab
Skrevet af virksomheden
CSIS is a Not for Profit organisation which was founded in 1890 to provide great value car, home and travel insurance products to all current, former and retired Civil and Public Servants, and their partners. All employees of privatised companies are also welcome to try us, such as BT, Royal Mail, Network Rail, and many more. Being a Not for Profit organisation, all available profits are donated back into Civil and Public Service charitable organisations, helping you and those around you.
Kontaktoplysninger
1st Floor Gail House, ME15 6NB, Maidstone, Storbritannien
- 01622766960
- insurance@csis.co.uk
- csis.co.uk
4,9
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly, knowledgeable service with great coverage options and reliable products
I had a great experience with this car insurance provider. The team was friendly, knowledgeable, and took the time to explain everything clearly. They offer a strong range of cover options and quality products, making it easy to find something that suits your needs. Overall, a reliable and professional service I’d happily recommend.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Civil Service Insurance Society
it's lovely to hear such positive feedback, and we are always very grateful for any recommendations you may make. It means a lot to us. Thank you! Kind regards, Spencer
Really easy to deal with
Really easy to deal with. Shaun/Sean was really helpful, informative and patient.
The price was competitive and the process made simple.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Civil Service Insurance Society
Thank you very much for taking the time to leave a review. I will ensure I pass your thanks to Shaun - he will be delighted to hear this. Kind regards, Spencer
Very quickly done
Your agent was helpful and honest. He completed the insurance quickly.
23. marts 2026
Uopfordret anmeldelse
Good service
They were good at explaining contractual details and offered a competitive price
3. april 2026
Uopfordret anmeldelse
Travel insurance is not always easy
Travel insurance as you get older is harder to get, Add to it complications with cancer and it becomes expensive.
No questions asked, easy application and cover quickly arranged.
Well done.
2. marts 2026
Uopfordret anmeldelse
All done quickly!
The whole process went smoothly and I achieved my objective. The agent was very helpful and friendly and I couldn't fault anything.
3. marts 2026
Uopfordret anmeldelse
Very helpful and quick service
Very helpful and quick service. Explained it all.
7. marts 2026
Uopfordret anmeldelse
First class!
Whenever I have had dealings with CSIS I have always found them to be extremely helpful and very friendly which makes applying for insurance so much easier as I am well into my 70s.
11. marts 2026
Uopfordret anmeldelse
Excellent service and very efficient
Excellent service and very efficient. The person I spoke to was very clear and business like. The follow up action was very good too, with emails arriving quickly. Would recommend.
11. marts 2026
Uopfordret anmeldelse
We have taken out this Civil Service…
We have taken out this Civil Service Insurance through NFOP because a friend recommended it.
I had been quoted silly amounts but they eliminate certain breathing conditions but just say would your doctor say you were fit to travel.
The procedure was easy and we now pay an amount every year.
More than happy.
4. marts 2026
Uopfordret anmeldelse
Friendly staff and competitive prices but lengthy queues
Friendly staff and competitive prices but excessive time in queueing. On one occasion entered the queue at 3, went up to first place before the system sent me back down to 6! Extremely frustrating.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Civil Service Insurance Society
Hi Mr Williamson,
Thank you so much for your feedback, it’s great to hear that you found our team friendly and our prices competitive. We really appreciate you taking the time to let us know.
I’m very sorry, though, that your experience with the phone queueing system wasn’t as smooth as it should have been. I completely understand how frustrating it must have been to move up the queue only to be pushed back down again.
To help us investigate this properly with our IT team, could you kindly let us know the number you called from? If you could email it to insurance@csis.co.uk, FAO myself, I’ll make sure it’s looked into as a priority and will get back to you once we have an update.
Thank you again for bringing this to our attention - your feedback genuinely helps us improve the service we offer.
Kind regards,
Spencer
Good customer relations
Good customer relations. Pleasant and knowledgeable agent. Application straight forward. Transaction completed in no time at all.
4. marts 2026
Uopfordret anmeldelse
Good value policy for older person
Good value policy for older person. Online purchase process was quick and easy.
7. marts 2026
Uopfordret anmeldelse
I was impressed
The person I spoke to, Lee, was prompt, friendly knowledgeable and helpful. I was impressed
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Civil Service Insurance Society
Thank you very much for taking the time to share your experience. I will ensure I share this with Lee, he will be delighted to hear your kind words.
Dealt with very comprehensively and…
Dealt with very comprehensively and explained items clearly ,
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Civil Service Insurance Society
Thank you so much for your lovely review - I’m really pleased to hear that everything was dealt with comprehensively and that our explanations were clear. We really appreciate you taking the time to share your experience.
If there’s anything we could have done to turn your 4 stars into 5, we’d be genuinely grateful to hear your thoughts. Your feedback helps us keep improving the service we offer.
Thanks again for choosing CSIS, and please don’t hesitate to get in touch if we can help with anything at all.
Kind regards,
Spencer
Customer service Good
Customer service was good, he helped us getting everything together with medical etc
13. marts 2026
Uopfordret anmeldelse
Always helpful & more than competitive……
Always helpful & more than competitive… so pleased with CSIS.. have recommended & will continue do so .
17. marts 2026
Uopfordret anmeldelse
Easy to apply
9. marts 2026
Uopfordret anmeldelse
Pleasant and helpful agents.
16. marts 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.