Consigned Sealed Delivered Anmeldelser 797

CSD is a dishonest company, not trustworthy and treats its consignors as fools!!
CSD may seem legitimate, with very nice clothing and accessories, but it completely lacks respect, professionalism, and honesty towards its consignors, whom they don't pay without fighting. It's a constant exchange of emails, with polite but vague and sometimes identical responses, which leads nowhere when it comes to payment for the items consigned and sold. Like many others, I've been trying to get paid for several months, and I'm still waiting... Don't be as naive as I was, read reviews, and don't consign anything with them!It is a scam!!

Do not consign with this company! I sold multiple items with them for substantial amounts of money but have not received payment on several large items yet. I have been chasing payment for at least 6 months now and have sent over 30 emails with either no reply or an automated reply. I am extremely frustrated, and would never consign with them again, it is not worth the anxiety and emotional distress. Their actions are disrespectful and in breach of their contract. Not to be trusted!

Do not consign with this company, I have been chasing a payment for a bag I consigned with them for 2 months now. I have sent multiple follow up emails and they have been extremely unhelpful.

Consigned bags which were sold and never got paid . Please don’t trust this company . Thieves ! I will be reporting to police.

I have been waiting over one year to be paid for items I consigned with CSD. I frequently attempt to chase for payment and get met with an automated "apologies we will look into this further" response. I am at my wits end. I even wrote to the owner of the company on LinkedIn. Needless to say he also ignored my message. I am owed hundreds of pounds in back dated payments and I am aware that CSD are doing this to other customers also. Proceed with caution. Do not trust this company to pay up. I am considering issuing a CCJ imminetly.

Lovely friendly shopping service and efficient friendly and helpful consigning service .
Many thanks!

Excellent service Swift reply via customer support and very nice handbags!

Wonderful sales agent and great product.

I have already given a review for my last visit. Which seems to have fallen between the cracks. A dress returned without the belt. A Prada blouse unreturned despite a request, confirmed via email, and still nowhere to be seen. Marleybone staff are wonderful. Seems the backroom admin is letting them down.

I was selling two items with them and chased this summer as it had been a year and they hadn’t sold to my knowledge, only to be told that in fact they have sold and I will be getting paid. I was never told how much they sold for, I still have been sent no proof of sale and have not been paid despite chasing three times over the past 6 weeks. I’m now panicking because I really need the money from selling my items! I am on maternity leave and have just been made redundant - it feels incredibly cruel to take high value luxury items and not pay your sellers. DO NOT USE CSD.

Changed of stuff and regulations updates
Made it easier to work as a consigner with
Csd. Hopefully it will keep on.

Appalling sham company! I sold shoes in July after a very bad customer onboarding experience and have not received payment over 2 months later. I email multiple times a week and 9/10 they just ignore me. When they do bother to reply it feels like a copy and paste holding email. I wish I’d done more research as the reviews are awful. STAY AWAY!!!!!

Ekin Dimitri and istar were amazing! Super helpful and fun. Really good selection really fairly priced.

I still haven't received the money for 2 items which have been sold back in May 2025.
they do not respond to emails and keep making excuses up. Dreadful
I have gone through this with the team at csd when they have responded and then you wait a few weeks and are ignored again. i have been contacted last week following stating i was doing this review but i have not heard anything since.

I have been a seller on Consigned Sealed and delivered for over 2 years . Almost every time when I’ve sold an item I have to call and write emails to them to try to get a payment made .
On their website it says under the how to sell section ;
Selling Made Simple …. You’ll get paid usually 2-4 business days after your items are sold and the 14 day return window has expired.
I have been waiting over 3 months to be paid and a month ago I received an email to saying ;
They are currently processing statements and payments this week and next week.
We thank you for your patience and want to get this resolved for you.
I am still waiting to be paid !

Do not consign with this company.
The only way I got paid was after weeks of emailing, having to engage a solicitor (expensive and time costly) they sell your items and don’t pay unless you threaten legal action. A headache all around, there are better and more honest places to take your pieces too. Do better CSD.

Found a Burberry trench that fit like a dream. Ekin and Dimitri provided lovely service. Definitely worth stopping in.

I entrusted this company with my item to sell, but after the sales were made, I was never paid. I have tried contacting them by email and phone, but I’ve been ignored or given empty promises that someone would ‘get back to me’ — which never happens. Completely unprofessional and unacceptable. Avoid this company at all costs. Please see previous reviews before mine, they show a clear pattern of behaviour.

BE AWARE THAT CSD PATCH OVER BAD REVIEWS WITH FAKE POSITIVE ONES.

P.S. CSD only paid me after I posted reviews on Trustpilot and sent them a final warning, as I was ready to take them to the Small Claims Court. It took 2.5 months to receive my money. I will never deal with this company again.

Very bad service

No payment after many months and now asked for items to be returned - the list they have provided is not the list of items unsold, a number missing - this is now possibly a case of fraud and I would urge anyone else in this position to look at taking action - I've given multiple chances to pay, I chase weekly and get the same answer that they are looking into it - the staff are great, items I've purchased I've been very happy with but now that isn't enough, I need to be paid and my items returned.
Looking at the responses on this review site people are 5* for purchase and 1* for payouts - there is a pattern.
I'm really sorry it has come to this - but it has come to this.