CSC ServiceWorks Anmeldelser 251

Terrible company, machines frequently don't work and still take your money. There is no way to get refunds, no one answers the phone, they don't have an email, the virtual assistant is purposely convoluted and only lets you have 1 open issue at a time that never gets resolved, then they lie that they resolved the issue. The machines have damaged my clothes beyond repair on multiple occasions. On top of that, they continuously raise the price without any communication in advance.

I have been using the air machine at my local station, to my surprise the machine was upgraded to new equipment and digital. Good looking and easy to use, I changed to this site because I was told it ran longer than most. I timed it, was 5 minutes. Thats good !

This company is the worst!! I had $22 taken from my debit card with authorization! I emailed and called numerous times and NEVER got my money back!! Currently doing laundry and one of the machines isn’t working properly and the clothes are soaked!!! Customer service doesn’t respond and when they do it’s bullsh#t!!! I’m over it!!! It feels like they are ignoring everyone and have no intentions of making anything better!!

This is the worst laundry company I have ever seen. My apt has multiple machines and they are all out of laundry cards. I have called them 15…. That’s right… 15. TIMES. and every single time they said that they will get a technician out to me to replace them in 24 hours. That has not happened and it’s been nearly a month. If they “escalate your service request” to “speed things up”, don’t worry… that won’t change a thing. I haven’t been able to do any laundry whatsoever. They are scum of a company and should be shut down asap. I’ve never heard of any good experiences with them. Their customer service agents should go work for a real company, not one that blatantly ignores and lies to you :)

They changed the washers and dryers in our apartment building we live in and sent the old card to csc for a refund which had a total of $56.25 we received a check today for $20.00!!! some one there does not know how to count,

Had $103.35 on my laundry card , it wasn’t working and they told me to mail it to them for a refund which I did. I’ve been trying to contact them for nearly one month now and they’re avoiding me . WHERE IS MY MONEY

We have two washers and two dryers in our building. Only the of them ever seem to be working at the same time. Sometimes a dryer is broken or sometimes it's a washer. And it always takes them months to fix it.
I do like that we can pay with a card.

I'm the Maintenance supervisor at a apartment communities in Portland Indiana, we were having issues with our washers. The service technician that came to the property corrected the issue, was polite, professional, and knowledgeable...would absolutely recommend this company.

Worst company ever, they changed air pumps machine in the gas stations to their own and here is the worst parts.
1. You pumping only 1 tire for 3 dollars now.
2. They put digital psi which is misleading. I had very bad experience, the pump pumped my tire to 78 psi instead of 42 psi my regular pressure. Be careful out there. When you see the air pump with csc logo and digital psi, just respect yourself and go to any other regular.

I used a CSC air machine at Walmart in Tiffin, Ohio, and was double-charged on my credit card. Called Customer Service and was greeted with a snotty, bitchy, and confrontational operator. No effort on her part to resolve the issue -- just a bunch of demands for my credit card statement, etc. Avoid this company like the plague.

They don’t give refunds. What a scam. I don’t see how they stay in business.

This company is complete garbage, they don’t repair machines when broken, it’s like pulling teeth with tweezers trying to get a $1.50 refund when the crap machines steel your money or just don’t work. I’ve put several repair tickets in on their constantly broken machines, and when a technician comes to repair they find nothing wrong. Well instead of sitting in your damn truck in the parking lot for 30 mins before even getting out to investigate and leave 5 minutes later without doing anything saying everything is fine, get off your damn phone and do your job and fix something! Stay away from CSC service, one of the worst laundry company’s I’ve ever had to deal with. You’d be better off washing your clothes is a big pot by hand, and hanging them Out to dry then trusting putting your clothes in CSC machines. If they don’t ruin your clothes, they steel
Your money!

CSC Serviceworks JJ’s provides a deplorable laundry experience. The washing machines are frequently broken, and those that do operate are barely functional due to worn-out tub bearings. Additionally, a new 25-cent convenience fee is charged for not using their app, which I stopped using months ago due to consistent issues. The app repeatedly overcharged me, withdrawing more money than the machine fees.
While the app allows refund requests, the company rarely responds. Worse, you can only submit one refund request at a time, leaving multiple refunds stuck in processing for extended periods and outright denied. This feels like a scam. In just 6 months, they’ve taken $30–$40 from me, a few dollars at a time.
To top it off, prices increased in June 2025 from $2.75 to $4.25 for washing and $2.25 to $4.25 for drying. I refuse to pay $8.50 to clean my clothes in outdated machines that only run a 14-minute cycle. This service is unacceptable.

Very bad customer service. Dryers not working and couldnt get refund

I live in an apartment complex that uses CSC. We have 5 washers and 6 dryers. Less than half of the machines work. I have placed NO NOT USE signs on the ones that don't work. They come in and remove the DO NOT USE signs without repairing their broken equipment. Several broken machines go 6 months or longer without being repaired, signs being removed, and people spending money on a machine that does not wash or dry. They can not run a business and use fraud to steal from consumers.

bought a home in July of 2021 and inherited a laundry service contract with CSC Serviceworks. I soon found that the machines were not working properly and quickly contacted the company. I navigated the process to put in a service request with some patience and anticipation to get the washer and dry back to working order. The service included an app that would have been very convenient if it worked along with the machines. Unfortunately, it did not and I included that in my very first service request along with clothes in the washing machine coming out soaked in extra water and not wrung out properly. The dryer seemed to work but required at least 6 quarters to dry a small amount of clothes.
The workman came after sometime and said it was fixed but my tenants and I would many times have to hang clothes out to dry after going through the washing cycle. One because the clothes came out dripping wet and two because the dry was not working properly. This became a regular issue and my tenants and i made multitudes of repair requests. Service men would come after sometime and say it was fixed but it became so unreliable my tenants started taking laundry out and complaining to me the landlord for the inconvenience. It was so bad I requested to discontinue the service and even paid a hefty penalty of withdraw. When CSC received my withdraw request they emailed that someone would contact me to pick up the machines. That was in early March. It is now early July. A scheduled pick up was made and i waited the entire day for the pick up with no calls to the otherwise. My entire experience wit CSC Serviceworks has been unprofessional and lacking concern for basic customer care. To this date more than 3 month after requesting the machines be picked up they are still in my home. I want to warn anyone doing business with Serviceworks to beware and do not enter a service contract with them. They have been very unresponsive and unconcerned for the entire 4 year period I experienced working with them.

Terrible terrible servís. They never replace machines they just fix it and fix it in Taunting in parts.

Tried to purchase a card from vending no card kept the $10 called at least 5 times to get someone in another country telling le they would send out card never happen. Most of the tenants will rather walk to near by laudrymat or hand wash garments.

The worst machines ever!!! No hot water only cold. One machine doesn’t even fill up all the way. For $3 why are we paying for crappy machines?! You’ve got to buy a gift card just to use it. No one with good sense would allow them to have your personal information! Awful machines! Ripoff!

I would give zero stars if I could. The machines don’t work half the time. Constantly need to be repaired. And the cost per load increases every quarter. I’d rather pay more at a nearby laundromat than play laundry roulette with these machines.