Justin Lubrig from Cruiseabout makes my booking experience great. Nothing is too much trouble for Justin. He always replies to my queries in a very timely fashion either by way of a phone call or ema... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our agent, Kat Logan, has been absolutely amazing! She quickly responds to all of our requests and promptly answers any questions we may have. She always provides helpful insights and suggestions ab... Se mere
Karen was super friendly and professional. Answered all of our questions and booked our dream cruise saving us a lot of money. Highly recommended
This is easy to answer in just two words. Kat Logan! Kat is like no other travel consultant we have ever dealt with. Attention to detail, friendly manner, extremely knowledgeable and knows how to seal... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.
Kontaktoplysninger
275 Grey Street, 4504, South Brisbane, Australien
- 1300 052 966
- cruiseabout.com.au
4,9
Fremragende
352 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tracey was amazing
Tracey was amazing! Absolutely on everything and came back to you quickly!
19. april 2026
Besvarelse fra Cruiseabout
Crissy, when someone gets back to you quickly and stays on top of everything, that's Tracey. Thank you for sharing this.
Excellent value
Once we spoke to our consultant Toral, things were great. Email enquiries were ignored, it appears you need to ring them. Toral has been more than helpful and the entire package is excellent value.
15. april 2026
Besvarelse fra Cruiseabout
James, we're really glad Toral could turn things around and deliver an experience worth five stars. Your feedback on email response times is noted and appreciated.
Nothing was any trouble for Danny…
Nothing was any trouble for Danny Godden. Great service.
12. april 2026
Besvarelse fra Cruiseabout
Ray, that attitude is exactly what great service looks like. Danny will be pleased to hear this.
Mallory at Mornington was very helpful…
Mallory at Mornington was very helpful foe our booking.
9. april 2026
Besvarelse fra Cruiseabout
We're pleased to hear Mallory from our Mornington store made your booking feel straightforward, Ted. Thank you for sharing this.
A great experience
Michelle was very approachable and very helpful. She was clear with her advice and answered our questions thoughtfully and thoroughly both orally and in writing (emails). Nothing was too much trouble for her. Thank you Michelle. Olga
9. april 2026
Besvarelse fra Cruiseabout
Thank you, Olga. What a wonderful reflection of Michelle's care. Clear advice, thorough follow-through, and always happy to help, that's exactly the experience every Cruiseabout customer deserves. We hope you have an incredible cruise ahead!
EXCELLENT CUSTOMER SERVICE
I HAVE BEEN IN COMMUNICATION WITH CRAIG ANDERSON FOR A CRUISE AND IT WAS SO EASY TO TALK AND BOOK WITH HIM. THE PROCESS WAS SIMPLE AND CARE FREE
7. april 2026
Besvarelse fra Cruiseabout
Thank you, Ged! Carefree and simple is exactly how booking a cruise should feel. Craig made what can feel like a big decision genuinely easy. We hope you have an amazing time on board!
Mallory was great to deal with
8. april 2026
Besvarelse fra Cruiseabout
Thank you, Judy! Mallory loves what she does and that comes through in every conversation. We hope you have a wonderful cruise ahead!
All arranged by Sanna
All arranged by Sanna, she was extremely helpful, everything was arranged professionally and seamlessly.
7. april 2026
Besvarelse fra Cruiseabout
Professionally and seamlessly. That's exactly the standard Sanna holds herself to. Really glad it came through so clearly, Craig. Enjoy your cruise!
First Time Cruising…
This is the first time I have booked a cruise
It was such an incredible experience
Toral took care of everything from booking the cruise, flights, additional hotel bookings and even the organization for the application for travel insurance
Toral took all the work and worry away from me. I can't thank Toral enough.
3. april 2026
Besvarelse fra Cruiseabout
Flights, hotels, travel insurance and the cruise itself. Toral handled it all so Vicki didn't have to worry about a thing. We're so glad it made your first experience feel effortless. Here's to many more to come!
Great service
Great service Answered phone quickly from an office at mermaid beach and discussed what our budget was and where and when we wanted to cruise
2. april 2026
Besvarelse fra Cruiseabout
A quick answer and a real conversation about what you actually want from your cruise. That's exactly how our Mermaid Beach team approaches every call, Julie. We hope you find the perfect cruise for you!
Fantastic Customer Service from Cruiseabout - wouldn't use anyone else!
We’ve had a fantastic experience with Cruiseabout. The customer service was excellent from start to finish, making the whole booking process smooth and stress-free.
A special mention has to go to our travel agent Debs, who was absolutely wonderful. We’ve used her before and once again she went above and beyond - knowledgeable, responsive, and genuinely invested in making sure everything was just right for us. It’s so reassuring to work with someone you trust and who takes the time to understand what you’re looking for.
We wouldn’t hesitate to recommend Cruiseabout, especially if you’re lucky enough to work with Debs. We’ll definitely be using their services again!
2. april 2026
Besvarelse fra Cruiseabout
Lisa, this is wonderful to read. Debs builds that kind of trust by genuinely taking the time to understand what each customer needs and it clearly shows. We're so glad to have you back and we can't wait to help you plan the next one!
Fiona has been amazing with our booking…
Fiona has been amazing with our booking .. Smooth process so far
2. april 2026
Besvarelse fra Cruiseabout
Smooth so far is a great sign, Kelli. Fiona will make sure it stays that way all the way through. Enjoy your cruise!
Excellent Consultant - Leila Gear
I found our consultant so helpful and excellent for organising our cruise. The price was also highly competitive. Nothing was too much trouble and an optional insurance quote was provided in case we needed it.
2. april 2026
Besvarelse fra Cruiseabout
Cortina, really glad Leila could make the whole process feel straightforward. Going the extra mile on things like insurance options is exactly what our advisors are here for. We hope you have a wonderful cruise!
Very friendly polite and professional…
Very friendly polite and professional agent. He listened well to our needs and preferences and patiently went about sourcing the correct solution
1. april 2026
Besvarelse fra Cruiseabout
Peter, listening carefully and finding the right fit is exactly what our advisors are trained to do. Really glad that came through for you.
Our agent was amazing
Our agent, Mandy, has been amazing, providing timely and useful advice throughout the process.
1. april 2026
Besvarelse fra Cruiseabout
Rolly, timely and genuinely useful advice throughout the booking process is exactly the standard Mandy sets for every customer. We're delighted you had that experience.
Aaron was very professional &…
Aaron was very professional & diligently followed up on all my questions.. frankly his service was excellent.
30. marts 2026
Besvarelse fra Cruiseabout
Richard, Aaron's diligence and professionalism are exactly the qualities that make the difference when booking a cruise. We're delighted you experienced that firsthand.
It was easy and quick but maybe wait…
It was easy and quick but maybe wait till we have had the cruise and I'll tell you how good you were
25. marts 2026
Besvarelse fra Cruiseabout
Thanks Paul! Easy and quick is exactly what we're going for, the best part of booking with us is that the experience doesn't stop there. Your Cruise Advisor will be with you every step of the way before you sail, and we can't wait to hear all about it when you're back. Bon voyage!
My cruise manager Aaron is wonderful
My cruise manager Aaron is wonderful, very helpful, answers the phone straight away and makes me feel like he is doing everything he can for me, I am happy to be dealing with a nice guy like him
24. marts 2026
Besvarelse fra Cruiseabout
Thank you for your lovely feedback, Wendy. We’re so pleased to hear Aaron has been so helpful, responsive and supportive - making you feel well looked after every step of the way.
I dealt with Thomas from Narellan…
I dealt with Thomas from Narellan Office and he was fantastic in all the help I required
21. marts 2026
Besvarelse fra Cruiseabout
Thank you for your feedback, Kim. We’re so pleased to hear Thomas from our Narellan store was able to provide the support you needed.
Fabulous travel advice
Micheala McNally the agent I have been dealing with is just so helpful and her knowledge and advice on some upcoming trips we are planning has been so great
22. marts 2026
Besvarelse fra Cruiseabout
Thank you, Sally! We'll make sure Michaela sees this, she truly is exceptional and it's wonderful to hear her knowledge and advice has made planning your upcoming cruises so much easier. That's exactly what our Cruise Advisors are here for. We can't wait to help you make those trips a reality.
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