Justin Lubrig from Cruiseabout makes my booking experience great. Nothing is too much trouble for Justin. He always replies to my queries in a very timely fashion either by way of a phone call or ema... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our agent, Kat Logan, has been absolutely amazing! She quickly responds to all of our requests and promptly answers any questions we may have. She always provides helpful insights and suggestions ab... Se mere
Karen was super friendly and professional. Answered all of our questions and booked our dream cruise saving us a lot of money. Highly recommended
This is easy to answer in just two words. Kat Logan! Kat is like no other travel consultant we have ever dealt with. Attention to detail, friendly manner, extremely knowledgeable and knows how to seal... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.
Kontaktoplysninger
275 Grey Street, 4504, South Brisbane, Australien
- 1300 052 966
- cruiseabout.com.au
4,9
Fremragende
352 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service particularly with Jacob…
Great service particularly with Jacob Hinchy who looks after us - great customer service - thank you
9. maj 2026
Besvarelse fra Cruiseabout
Having Jacob in your corner every time you cruise is exactly what Always With You means in practice. That kind of ongoing relationship is something we're genuinely proud of. Thank you, Gregory.
Marissa was so incredibly patient
Marissa was so incredibly patient, knowledgeable and helpful. There were several phone calls and back and forth which she answered promptly and effectively. I booked through her, very confident trip will be fabulous.
9. maj 2026
Besvarelse fra Cruiseabout
Lindy, booking a cruise can involve a lot of moving parts and we're glad to hear Marissa made sure every question was answered along the way. That confidence you're feeling heading into your trip is well earned. Thank you for sharing this.
Excellent service
9. maj 2026
Besvarelse fra Cruiseabout
Paul, excellent service is what every Cruiseabout customer deserves. Thank you for taking the time to tell us.
Ashleigh Sims professional customer…
Ashleigh Sims professional customer service was outstanding. Informative, attentive and knowledgeable
7. maj 2026
Besvarelse fra Cruiseabout
Thank you, John. Ashleigh takes real pride in her customer service and reviews like this one reflect exactly that.
2028 Anthem of the Seas
Booked our 2028 trip through CruiseAbout and it was seamless. Our agent, Tom Liardo, was incredibly professional and secured an amazing balcony cabin. The booking process was fast, efficient, and Tom proactively handled all documentation. Highly recommended for personalized service and extended knowledge on the ship and the options that are available. All my questions were answered.
6. maj 2026
Besvarelse fra Cruiseabout
Thank you, Nina. Tom's ship knowledge and proactive approach to your 2028 booking is exactly the standard we hold our advisors to. Really glad the whole experience felt seamless.
Simply the best.
We always booked with Justin Ludbrig for years and years when he was at Flight Centre, now he’s at Cruise About he still looks after all our holiday needs and is exceptional, friendly and knows his stuff inside out. We would never book any holiday without him.
Cheers Justin,
Cal and Jo
3. maj 2026
Besvarelse fra Cruiseabout
Callum, customers who follow their advisor across companies are the greatest endorsement there is. Justin's expertise and dedication to his customers speak for themselves. Thank you for your amazing review
Cruiseabout is like having a conversation with your family
My husband and I have never been on a cruise before and we went into Cruiseabout West Lakes to find out more about a holiday.
We spoke to Amber who not only answered all of our dumb questions without making us feel silly but managed to make us feel like we were having family conversation about cruising.
We booked a taster cruise and if we enjoy it we will be back talking to Amber from Cruiseabout to book New Zealand.
2. maj 2026
Besvarelse fra Cruiseabout
Kym, questions are exactly how we find the right cruise for you and the West Lakes team genuinely loves that part of the job. Starting with a taster cruise is a smart way to find your cruising style. We glad to hear New Zealand is firmly on the horizon.
Besvarelse fra Cruiseabout
Thank you, Eduardus. Helpful and friendly is exactly what we're here for.
They were great
They were great, answered all my questions,and sent me confirmation emails straight away,no complaints here
29. april 2026
Besvarelse fra Cruiseabout
Sharon, getting answers quickly and keeping you informed is exactly what our team is here for.
I phoned Cruiseabout re a cruise I had…
I phoned Cruiseabout re a cruise I had seen on Facebook. Alicio was very helpful and I ended up booking a different cruise more suited to my needs. I am very satisfied with the assistance I got with my booking.
28. april 2026
Besvarelse fra Cruiseabout
Thank you Susan. When Alicio took the time to understand what you were really looking for, finding the right cruise became the natural outcome. That's the Mermaid Waters team at their best.
Our travel guide …
Our travel guide Karen Tinkle is brilliant. Always full of great ideas and happy to help when we change our mind!
29. april 2026
Besvarelse fra Cruiseabout
Karen's passion for getting it right, even when plans change, is what sets our advisors apart.
Sybil Lees has been very helpful and…
Sybil Lees has been very helpful and got us everything we requested
28. april 2026
Besvarelse fra Cruiseabout
When a customer feels taken care of from the start, that's Sybil doing what she does best. Thanks for sharing this, Dereck.
Cruise about Jean o’range
Cruise about, when ever I book a cruise I always have great help guiding me through the stages to have holiday booked. and I receive ruises coming up.
28. april 2026
Besvarelse fra Cruiseabout
Jean, thank you for sharing this. Knowing you come back every time means everything to us.
Care taken with the booking process
Great care was given to make sure that our needs were met, then plans were altered with the war in the middle east , this was done with expert care
25. april 2026
Besvarelse fra Cruiseabout
Carolyn, when travel plans change for reasons outside anyone's control, having someone in your corner makes all the difference. Really glad our team could take care of that for you.
Cruise booking
We are so happy with both representatives of your company who helped us book a future cruise and also helped a family member book a surprise cruise for her partner. The booking experience was great thank you.
24. april 2026
Besvarelse fra Cruiseabout
Thank you, Lynette. Helping two families plan their cruises in one visit, one of them a surprise for someone special, is exactly the kind of day our team loves. We're so glad we could be part of it.
Effortless Booking
Our cruise consultant was so helpful and really listened to us. Amber made the booking process so effortless.
19. april 2026
Besvarelse fra Cruiseabout
Thank you, Lynette. When a consultant really listens, finding the right cruise becomes effortless. We're glad to hear Amber made that happen for you.
Barbara Johnson covers all my queries…
Barbara Johnson covers all my queries and I feel extremely grateful and confident with her sorting my travel needs
I’m happy to recommend her
Thanks heaps Barb
23. april 2026
Besvarelse fra Cruiseabout
Confidence and gratitude in one review. Barbara will love reading this. Thank you for taking the time, Margaret and Gary.
Booked our next cruise!
Lara spent a great deal of time with us, exploring all of our options, and finding us the best cruise that suits our dates and expectations for early next year.
21. april 2026
Besvarelse fra Cruiseabout
Thank you, Dianne. Taking the time to explore every option until the cruise genuinely fits is what Lara does best. Early next year is going to be worth the wait.
Besvarelse fra Cruiseabout
Prompt and informative is a great combination, Doug. Thank you for sharing this.
Great staff really no there stuff
19. april 2026
Besvarelse fra Cruiseabout
Real cruise knowledge is what sets our team apart. Thanks for noticing, Adrian.
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