We had a fantastic holiday arranged by Cruise2. We enjoyed and excellent service from Jordan and the team. The package was exactly as described and the hotels, transfers, train journeys and cruise... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My call was answered promptly, and I was put straight onto the correct section, no faff no Muzak, a real person, a helpful knowledgeable and polite. I had a terrible time with Iglu last year, this was... Se mere
Lisa was exceptional. Very knowledgeable,extremely helpful and made booking our holiday seamless. She answered emails straight away and returned my call within 15 mins. Can’t thank her enough.
Lisa was absolutely amazing as our travel agent! 🌟 She was so helpful, friendly and professional from start to finish, making sure everything was taken care of and that our holiday is perfect. Nothi... Se mere
Virksomhedsoplysninger
Om Cruise2.com
Skrevet af virksomheden
Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014
Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.
We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.
Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.
Popular Cruise Holidays We Offer
🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks
Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.
Why Book Your Cruise With Cruise2.com?
✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises
As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.
Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.
Customer Reviews
Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.
⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.
📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com
Best Cruise Deals at best Prices and Great Service
Skrevet af virksomheden
- We are committed to our customers
Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."
Expertise you can trust
The "Trust-First" Approach
Expertly Guided. UK-Based. 5-Star Service.
We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step.
The Professional Approach
Premium UK Support & Sales Expertise
Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client.
The Short & Sharp (Best for Mobile)
UK-Based Excellence
Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.
Kontaktoplysninger
Suite 248 Rye House, 161 High Street Ruislip , HA4 8JY, Middlesex , Storbritannien
- 0203 884 2555
- wecare@cruise2.com
- cruise2.com
The Cruise2 Concierge Collection
4,9
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bespoke Oz/NZ Cruise Holiday from Paul at Cruise2.com
A fantastic experience with Paul from Cruise2.com
Worked tirelessly to put together a bespoke Celebrity Cruise package for our cruise group of 6 people for 2028. Back-to-back cruises of New Zealand and Australia including 2-night stay in Auckland, and 3-night stay in Sydney at the end of the cruises.
Fantastic service, a pleasure to deal with and would highly recommend Paul, and Cruise2.com
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear John,
Greetings from Cruise2!
We are immensely honoured by your glowing endorsement. It is truly rewarding to know our team helped bring such an ambitious Australia and New Zealand adventure to life, meticulously tailoring every element for your group and delivering the seamless, bespoke experience we pride ourselves on 🌏🚢✨🥂.
Warm Regards,
Team Cruise2
I so much appreciate the care and time…
I so much appreciate the care and time given to me by Paul. He went out of his way to accommodate my needs even staying after shift hours. I got the cabin and flights that I wanted and he spent some time to do this after I rejecting the standard offering which was unsuitable in my circumstances. Everything was explained by phone and backed up by email. Extremely efficient , professional and individual service. I was made to feel special and he must have 100's of clients. Best agent I have dealt with in 40 years of travel.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Jennifer,
Greetings from Cruise2!
We are profoundly touched by your heartfelt words of appreciation. To be recognised after four decades of travel experience is an extraordinary compliment, and we are delighted that our team’s dedication, personalised attention, and commitment to finding the perfect arrangements made you feel genuinely valued throughout your booking journey 🌟✈️⚓.
Warm Regards,
Team Cruise2
Jordan was planning our holiday to the…
Jordan was planning our holiday to the Canadian Rockies and Alaska. We were 4 family members travelling together. It was not off the shelf package. Jordan put a lot of efforts to create a bespoke plan that accommodate all our wishes and fulfilled all out dreams.
It works beautiful. It was not a simple planning but Jordan made it work like a clockwise. We had a holiday of a life time. Thank you Jordan, you are amazing.
Dafna
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Dafna,
Greetings from Cruise2!
We are profoundly honoured by your heartfelt tribute and wonderful 5 star feedback. Knowing that our team could meticulously orchestrate such an intricate Canadian Rockies and Alaska odyssey, transforming your aspirations into a flawlessly curated and unforgettable family adventure, is the greatest reward we could receive 🚂🏔️🛳️✨. Your gracious words are deeply treasured and serve as a wonderful reflection of the passion we invest in crafting truly extraordinary journeys.
Warm Regards,
Team Cruise2
We booked a cruise through Cruise2 last…
We booked a cruise through Cruise2 last November with Jordan to Japan with Qatar airlines and Celebrity cruise line. With all the problems in the Middle East we didn’t know if we would get to go on my special 70th birthday.
We have been in constant contact with Kate who has been very helpful in helping us with changing flights etc. No questions or any emails are a problem to Kate which there have been a few she has dealt with them all professionally and in a timely manner.
Regards
Wullie
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear William,
Greetings from Cruise2!
Thank you for your wonderful feedback🌟. We are delighted to hear that, during what was understandably an uncertain period, our team was able to provide reassurance and support throughout your travel arrangements. Your kind recognition of the professional, attentive, and timely assistance you received is truly appreciated, and we are honoured to have played a part in making your special 70th birthday journey possible.
We wish you a truly memorable and extraordinary holiday, and thank you for placing your trust in Cruise2.
Warm Regards,
Team Cruise2
Hats of to Emma
Hats of to Emma, she was sooo helpful. We booked a cruise last year while onboard a Holland America ship. We agreed on the cabin number and thought that was locked in. Cruise2.com who we nominated as our agents as we received excellent service last year received the details from the Cruise line and we had been allocated the wrong cabin. I contacted Emma and she got the cabin changed to the same one we had last year. We were told by HAL sales agent that it wasn't available but Emma worked her wonders and got it for us.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear ML,
Greetings from Cruise2!
Thank you for your exceptional review and for sharing your experience. We are absolutely thrilled to hear that our team's unwavering commitment, remarkable persistence, and meticulous attention to detail enabled her to secure your preferred cabin, transforming what seemed unlikely into a seamless success. ✨🚢
Your generous praise is greatly appreciated and thank you for your continued confidence in Cruise2—we look forward to helping create another truly unforgettable voyage for you. 🌟🥂⚓
Warm Regards,
Team Cruise2
We were showing the wrong time for pick…
We were showing the wrong time for pick up from the cruise port Rome Emma was brilliant and contacted the supplier for the taxi service. To change the time of pick up. They turned up early and we had a really good journey into Rome
Thank you Emma for your help it was much appreciated
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Delma,
Greetings from Cruise2!
Thank you for your gracious feedback. We are delighted to hear that our Customer Care Team’s prompt assistance and unwavering commitment ensured your transfer arrangements were swiftly corrected, allowing your journey from the cruise port to Rome to proceed seamlessly and without concern. 🚖✨
Your generous words are sincerely appreciated and serve as a wonderful recognition of the exceptional service we strive to deliver. We are thrilled that what could have been a stressful situation was transformed into a smooth and enjoyable experience. Thank you for choosing Cruise2, and we wish you many more unforgettable adventures ahead. 🌟🏛️🚢
Warm Regards,
Team Cruise2
Paul has helped us book our china japan…
Paul has helped us book our china japan cruise today. His knowledge and expertise helped me to book this bucket list tour so thanks Paul
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Plaawecki,
Greetings from Cruise2!
We are genuinely grateful for your kind words of recognition. It’s wonderful to know our team took the time to carefully explore every option with you, ensuring your holiday was chosen with complete confidence and without compromise 🧭✨.
Warm Regards,
Team Cruise2
Fast and efficient help
When I received my confirmation documents, I noticed an error in the cabin assignment. Ashley quickly corrected it and sent the updated confirmation. She also rang me to confirm that she had sent it to me. Very efficient and great communication!
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Sandee,
Greetings from Cruise2!
We are sincerely grateful for your outstanding 5⭐ review. It’s wonderful to know our team acted with such speed and attention to detail, promptly rectifying the cabin assignment and ensuring you were kept fully informed every step of the way ⚓📩.
Warm Regards,
Team Cruise2
Used Jordan and Cruise2 for our last…
Used Jordan and Cruise2 for our last holiday to Memphis, New Orleans and cruise around Mexican Gulf. He is utterly professional and nothing is too much trouble. If he can sort it and tailor make your holiday he will, if he can’t do it he tells you how to do it with good advise. 5 Stars compared to some other companies I have used.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Stephen,
Greetings from Cruise2!
We are profoundly grateful for your esteemed 5⭐ feedback. It is immensely rewarding to know our team’s dedication, expertise, and commitment to personalised travel planning left such a lasting impression, creating a journey that was thoughtfully tailored to your every preference 🌎⚓.
Warm Regards,
Team Cruise2
Excellent Service!
Imran was very helpful and knowledgable regarding our fly cruise to Japan next May.
I will leave a follow through close out review on our return. Excellent service! Thank you.
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Kathleen,
Greetings from Cruise2!
Your generous 5⭐ commendation is received with sincere gratitude. We are delighted that our team could provide the insight and reassurance needed while planning your journey to Japan, ensuring every detail was curated with care and precision. May your voyage be every bit as extraordinary as the destination itself 🌸⚓.
Warm Regards,
Team Cruise2
Great company to deal with
From the initial enquiry and booking with Zac and then help from Emma and Ashley when we had difficulty checking in with Air China, could not have been more impressed with how helpful they all were. The holiday was amazing and everything was delivered as promised 4 flights, 2 hotels, 12 night cruise and 4 transfers. Would not hesitate to use cruise2.com as they put together everything for a wonderful/stressless holiday. Can't thank you enough for your amazing work. Regards Sheila Lomax
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Sheila,
Greetings from Cruise2!
We are sincerely honoured by your glowing words of appreciation. It is immensely rewarding to know that every aspect of your adventure unfolded exactly as planned, allowing you to relax and savour a truly effortless travel experience. Your trust and recommendation are among the finest compliments we could receive 🌍⛵.
Warm Regards,
Team Cruise2
Celebrity Cruise Top Notch
The booking process was easy. The cost of the cruise and stay in Tokyo was very reasonable. All transport was arranged between transfers. The ship Celebrity Millennium was 1st Class. Service. Food, Entertainment all top notch, No complaints. Will definitely use Celebrity cruise line again.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Brian,
Greetings from Cruise2!
Thank you for your splendid 5⭐ review. We are delighted to hear you enjoyed the seamless arrangements, excellent value, and your first-class experience aboard Celebrity Millennium. It is wonderful to know the service, food, and entertainment all exceeded expectations, and we look forward to assisting with your next Celebrity Cruises holiday.
Warm Regards,
Team Cruise2
Poor organisation and hassle.
When you book through this company don’t expect a smooth running holiday.
The day after booking the agent contacted me to say that there were now no places on the Bernina Express, a key part of the holiday. He asked me to book it myself and refunded me with more than I had paid for this element, if I could book it.
I did this but then found that the date was changed on three occasions, hassle to sort it all out over a period of months.
The flights were also changed, a few months afterwards, to times that were much later in the day on both departure and return dates.
Even the lovely cruise wasn’t free of problems but this was no reflection on the Oceania line, who were excellent. Yet again the company changed the pick up transfer time in Venice from 11.00 to much later that day. Thank goodness that one person, Kevin, actually took responsibility and returned the pick up to 11.00 am. If he hadn’t we would haven been waiting for much longer for our taxi to take us to the airport for an evening flight.
Unfortunately, our documentation showed, as did that of other passengers, that we were to be picked up from Venice port. The cruise ship actually docked at the Fursina terminal!
More hassle contacting the taxi firm, they confirmed that they knew that we were to be picked up from Fursina. Sadly, no-one at Cruise2 took the time to let us know that the ship was docking elsewhere or that the taxi company knew about the new arrangements.
As a result there were lots of stressed people trying to understand what was going on and quite a few took taxis from the terminal rather than risk the taxi not collecting them or them missing a connection.
When we booked we, like others we spoke to, were impressed by the five star reviews.
However, in our view organisation was very poor from start to finish. Elements of the holiday were very good but the amount of aggravation cast a cloud over the whole trip.
No-one that we spoke to would consider using Cruise2 again and I can only say that if you do use this company then be aware that things may well not run smoothly.
We expected that things would be well organised, at our age the last thing we need is to spend part of our time trying to resolve problems.
We can only give the company two stars.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Mr. Brackley,
Greetings from Cruise2.
Thank you for taking the time to share your feedback. We are sorry to learn that certain aspects of your holiday did not meet your expectations.
We have responded to you directly by email, providing an update and addressing the concerns you raised.
We are pleased to hear that you enjoyed your Oceania cruise and appreciate you bringing these matters to our attention. If you feel our correspondence has satisfactorily addressed your concerns, we would be grateful if you would consider updating your review.
Warm Regards,
Team Cruise2
Kevin responded quickly to my request…
Kevin responded quickly to my request and dealt with my query at the same time.
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Carol,
Greetings from Cruise2!
Thank you for your gracious 5⭐ review. We are delighted to hear that our customer care team responded promptly and was able to assist with your query efficiently. Your kind feedback is truly appreciated.
Warm Regards,
Team Cruise2
Good folllow up service
Good folllow up service. Helpful and knowledgeable representatives.
Thanks
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Tracey,
Greetings from Cruise2!
We are truly grateful for your magnificent 5⭐ review and your wonderfully kind words. It is delightful to know you were pleased with the attentive follow-up service and found our representatives both knowledgeable and supportive throughout your journey with us.
Warm Regards,
Team Cruise2
Very helpful changing flights
My friend and I decided not to risk stopping at Dohar en route to Australia and really appreciate the effort Paul put in to find us the overnight flight connections that allow us to have a couple of days in Singapore instead, without getting too expensive. Really nice bloke who wanted to get it right for us.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear L Jones,
Greetings from Cruise2!
Thank you for your wonderfully thoughtful feedback ✨ We’re delighted that our team could carefully refine your travel arrangements, securing more comfortable overnight connections and the added pleasure of time in Singapore, all whilst keeping everything beautifully balanced and cost-effective 🌏✈️🍸 Providing personalised service with genuine care and attention to detail is something we take immense pride in.
Warm Regards,
Team Cruise2
Besvarelse fra Cruise2.com
Dear Barry,
Greetings from Cruise2!
We are truly honoured by your gracious appreciation ✨ Delivering refined customer care, seamless service, and meticulously curated travel experiences lies at the very core of the Cruise2 philosophy 🌍🛳️ Your kind words are immensely valued and serve as a wonderful reminder of the excellence we continually strive to provide.
Warm Regards,
Team Cruise2
Amazing customer service!!
Sam has been amazing requested an upgrade to a balcony in Alaska cruise he really went above and beyond to secure this for us. Go in two days very happy customer would highly recommend booking with Cruise2. Thank you Sam you have made my big birthday holiday special now !!
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Julie,
Greetings from Cruise2!
Thank you for your truly glowing feedback ✨ We’re absolutely thrilled that our team could go above and beyond to secure your balcony upgrade, adding an extra touch of magic to your upcoming Alaska birthday cruise 🏔️🛳️🎉 Knowing we’ve helped make such a special celebration even more memorable means the world to us, and we wish you an extraordinary voyage filled with unforgettable moments.
Warm Regards,
Team Cruise2
Japan
Had some queries on the cruise part of the trip, these were looked into by Ashley, who rang me back with the information. She also forwarded my travel documents to me which I downloaded. she was very efficient and helpful. as was Zak with our initial booking.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Mick
Greetings from Cruise2!
Thank you for your wonderful feedback ✨ We’re delighted to hear that our team provided such attentive and efficient assistance throughout both your booking and pre-travel preparations for your Japan adventure 🌸🛳️ From promptly clarifying your cruise queries to ensuring your travel documents were seamlessly delivered, it’s our pleasure to make every stage of your journey feel smooth, reassuring, and effortlessly organised.
Warm Regards,
Team Cruise2
Its good to speak to a real person and…
Its good to speak to a real person and not AI. Betul was knowledgable and very helpful and made our booking easy and friendly. Many thanks.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Garry,
Greetings from Cruise2!
Thank you for your delightful feedback ✨ We’re so pleased to hear that our team provided the personal, knowledgeable, and reassuring service that made your booking experience both effortless and enjoyable 🌍📞🛳️ We truly believe that genuine human connection, paired with expert guidance, creates the finest travel experiences.
Warm Regards,
Team Cruise2
Dette er Trustpilot
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