Excellent organisation and user-friendly layout of campaigns. Multiple features to use and good communication. It would help to have the name of each campaign within the email notifying us that our... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
everything was perfect until the final payment. The crowdfunder was to hrlp my friends son pay for my friends funeral. It raised £4,205 but because the final payments came after the funeral, i paid hi... Se mere
Virksomheden har svaret
Help was provided at every stage of setting up the project page. Ideas, instruction , motivation via videos examples and email help with a real person. I felt very supported throughout the whole... Se mere
Virksomheden har svaret
I have never tried to raise money for a community project and at the start I was fearful, anxious and doubted my ability to succeed. Crowdfunder have a series of videos to help you design your page.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Crowdfunder gives you the tools, knowledge and support to make your crowdfunding journey a success. Whether you are raising funds for your charity, business, community or anything else, then we want to help you. Unlike other crowdfunding sites, we have millions of pounds of +Extra Funding available from our partners meaning your fundraising efforts could be substantially boosted.
Kontaktoplysninger
3 Southview House, St Austell Enterprise Park, Carclaze, PL25 4EJ, St Austell, Storbritannien
- support@crowdfunder.co.uk
- crowdfunder.co.uk
4,2
God
3 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Crowdfunder UK
Hello,
Thanks so much for your review, we really appreciate you taking the time to leave your comments.
We're so happy to hear you received good support from the support team.
We hope to help you Crowdfund again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Excellent
Excellent, easy to navigate. Will definitely use for future fund raising projects.
18. april 2025
Besvarelse fra Crowdfunder UK
Hello Sean,
Thanks so much for your review of our platform, it makes our day to receive reviews like this!
We're so happy to hear you found the Crowdfunder website easy to navigate.
We hope to help you Crowdfund again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Ik probeer te doneren en ik kies voor…bank overschrijving
Ik probeer te doneren en ik kies voor een bank overschrijving.
Waarom wordt er om een naam met wachtwoord gevraagd?
Mijn naam en bankgegevens zouden voldoende moeten zijn. Dit gaat dus niet werken.
21. april 2025
Uopfordret anmeldelse
Besvarelse fra Crowdfunder UK
Hallo Jack,
Het spijt me dat je een probleem met de betaling ondervindt.
Neem contact op met ons supportteam via support@crowdfunder.co.uk, zodat we je verder kunnen helpen.
Met vriendelijke groet,
Emily
Crowdfunder Supportteam
Besvarelse fra Crowdfunder UK
Hello,
Thanks so much for your review!
We look forward to helping your fundraise again in the future.
Kind regards,
Crowdfunder Customer Support
I found Crowdfunder easy to use and…
I found Crowdfunder easy to use and their advice and suggesting invigorating.
11. april 2025
Besvarelse fra Crowdfunder UK
Thanks so much for your kind review of our platform and advice Donald!
We hope to help you Crowdfund again in the future.
Kind regards,
Emily
The CrowdFunder Support Team
Fabulous
We raised the money. Crowdfunder gave excellent advice and support throughout our campaign.
11. april 2025
Uopfordret anmeldelse
Besvarelse fra Crowdfunder UK
Hello David,
Thanks so much for your wonderful feedback!
It's great to hear you've had a good experience using the platform, and raised the money that you needed.
We hope to help you Crowdfund again in the future!
Kind regards,
Crowdfunder Support
Besvarelse fra Crowdfunder UK
Hello Beth,
Thanks so much for your amazing review - we're soo happy to hear you are happy with the support you received!
We look forward to helping your fundraise again in the future.
Kind regards,
Crowdfunder Customer Support
Brilliant we raised the money!
we raised the money! brilliant.... but its a shame the algorythm doesn't boost on other platforms in order to spread the word at no cost. hence no 5 stars! ( maybe not crowdfunder's fault tho!)
6. april 2025
Besvarelse fra Crowdfunder UK
Hello Malcolm,
Thanks for your review of the Crowdfunder platform.
We're delighted to hear you raised the money for your project!
We have hundreds of projects that add to the site everyday so unfortunately we can't promote each one individually however, our marketing team have put together some great resources to get your project out there. This includes our social media guide -https://www.crowdfunder.co.uk/guides/social-media
If you need guidance for how to promote any future campaign then please let us know as we are always happy to help.
Kind regards,
Crowdfunder Customer Support
Besvarelse fra Crowdfunder UK
Hello Jade,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Besvarelse fra Crowdfunder UK
Hello Chris,
Thanks so much for your wonderful feedback!
It's great to hear you've had a good experience using the platform, and your kind words mean a lot to the team.
We hope to help you Crowdfund again in the future!
Kind regards,
Crowdfunder Support
A really smooth process and we are…
A really smooth process and we are ecstatic to receive nearly £1000 fro our fundraiser
19. marts 2025
Besvarelse fra Crowdfunder UK
Hello Martin,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Besvarelse fra Crowdfunder UK
Hello Chris,
Thanks so much for your wonderful feedback!
It's great to hear you've found the platform easy to use, and your kind words mean a lot to the team.
We hope to help you Crowdfund again in the future!
Emily
Crowdfunder Support
Communication with the platform
Communication with the platform is virtually impossible
25. marts 2025
Besvarelse fra Crowdfunder UK
Hello Ben,
Thanks for leaving your feedback and I'm sorry to hear you feel like you've not been able to contact us.
I can see my colleague Annabel replied to your email yesterday at 10:26am so please check your spam folder in case it is hiding in there.
Please note that we don't have a phone line or live chat support (we do have 'Fundr' our support AI chat though that can answer a huge range of enquiries or pass your enquiry to the team if you need further help).
We would love it if we could manage to speak to everyone on the phone, however, with up to 200 projects added a day, we just cannot speak to everyone. We want to help as many people as possible in a day and email is the best way to do this.
We aim to answer all queries within 1 working day, although during busy periods this can take a little longer.
We hope you continue to use Crowdfunder in the future.
Kind regards,
Crowdfunder Customer Support
Many thanks.
21. marts 2025
Besvarelse fra Crowdfunder UK
Thanks so much for your kind review of our platform Guy!
We hope to help you Crowdfund again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Transferral of funds were very quick
20. marts 2025
Besvarelse fra Crowdfunder UK
Hello Penarth Performance Team,
Thanks so much for your kind review of our platform, it makes our day to receive reviews like this!
We're so happy to hear you were impressed with how long it took to receive your funds, funds are typically transferred within 7 working days after your project closes successfully.
We hope to help you Crowdfund again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Besvarelse fra Crowdfunder UK
Dear Kate,
Thank you for leaving another review.
I see that you contacted our team around the same time as leaving your last review, and we’ve already reached out to you directly via email.
As we've previously explained the funds you pledged for the "Funeral for Tony Slattery" project have already been disbursed to the project owner, we are unable to issue a full refund in accordance with our terms of use. Happily we were able to process a partial refund for the funds that were still available in our system.
As the remaining funds have already been sent to the project owner, you will need to contact them directly for a refund, as we no longer hold those funds. You can easily do this through their project page as detailed in our help article: https://intercom.help/crowdfunder/en/articles/2462091-how-can-i-contact-a-project-owner
We sincerely apologise for any inconvenience caused and understand that this situation is not ideal. We regret that the refund window had closed by the time you made your request.
If you encounter any difficulties contacting the project owner, please don’t hesitate to reach out to us again—we’re here to help.
Best wishes,
Crowdfunder Support
Besvarelse fra Crowdfunder UK
Hello Kate
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with Crowdfunder. Your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Great platform to raise funds. Thank you Crowdfunder!
Great platform to raise funds for a good charitable cause. Lots of support and ideas for fundraising.
5. marts 2025
Besvarelse fra Crowdfunder UK
Hello,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform has lots of support. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting you.
Wishing you all the best,
The CrowdFunder Support Team
Setting up our Crowdfunder was really easy
Setting up our Crowdfunder was really straightforward and there were useful tips e.g. how long to run it for. It was easy to post updates and add a video. I haven't yet tried to claim our gift aid and I'm hoping that is straightforward via the report the website provides.
7. marts 2025
Besvarelse fra Crowdfunder UK
Hello, Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you when claiming your GiftAid or improve your experience, please don’t hesitate to reach out.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Very good esey an simple to use and…
Very good esey an simple to use and helped me to get some of the money I needed thank you
7. marts 2025
Besvarelse fra Crowdfunder UK
Hello Abbie,
Thanks so much for your wonderful feedback!
It's great to hear you've found the platform simple to use to raise funds you needed, and your kind words mean a lot to the team.
Thanks again!
Emily
Crowdfunder Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.