It was okay up to the point of claiming the money. Instructions were not clear at all. I wanted to get a voucher sent to the person who the collection was for and I thought that's what I was doing. Un... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy website and very useful for our business. The only reason for not giving you 5 stars is because recently I have had problems retrieving the vouchers. As these vouchers are for staff presents, it... Se mere
Virksomheden har svaret
We used Collection Pot for a colleague’s collection and were very happy with the experience. The website was easy to use, clear, and straightforward for everyone contributing. It made collecting dona... Se mere
great school collection pot, bit cheeky to ask for a tip after all parents had had to chip in with each donation, but a simple platfrom to collect funds from 30 parents!
Virksomhedsoplysninger
Om Collection Pot
Skrevet af virksomheden
One of the key features of Collection Pot is its ability to accept payments from various sources. You can use Visa, Mastercard, which means that people can contribute even if they don't have an account.
Another unique aspect of Collection Pot is that it sends the Collection directly to the recipient when it closes. This means the recipient can choose the gift and receive something they want. You also can leave a message on the wall of the Collection Pot that can be seen by everyone who contributes; it's an excellent way to show the spirit of giving and express gratitude.
Whether you're looking to raise money for a group event or want to show appreciation for someone, Collection Pot makes it easy for everyone to contribute. With its easy-to-use interface, payment card and country agnosticism, and direct-to-recipient functionality, Collection Pot is the perfect platform for all your group gifting needs.
Kontaktoplysninger
Storbritannien
- hello@collectionpot.com
- www.collectionpot.com
4,1
God
4 t anmeldelser
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We used Collection Pot for a Mat leave Collection/Card
We used Collection Pot for a colleague’s collection and were very happy with the experience. The website was easy to use, clear, and straightforward for everyone contributing. It made collecting donations simple and stress‑free, and everything worked exactly as needed.
Thank you for providing such a helpful and reliable service — we would definitely recommend Collection Pot and use it again.
12. april 2026
great school collection pot
great school collection pot, bit cheeky to ask for a tip after all parents had had to chip in with each donation, but a simple platfrom to collect funds from 30 parents!
20. april 2026
It was okay up to the point of claiming…
It was okay up to the point of claiming the money. Instructions were not clear at all. I wanted to get a voucher sent to the person who the collection was for and I thought that's what I was doing. Unfortunately the voucher was emailed to me. Instructions on the email said that if I wanted to pass the voucher on to someone else I mustn't forward the email but download and print and give it to the person. There was no option to download the voucher. Ended up taking a screen shot of the voucher and printing it off. Not ideal. I'm not even sure why I would want a voucher sent to me if the collection is for someone else.
13. april 2026
Besvarelse fra Collection Pot
Hi AD,
Thanks for taking the time to share your feedback! We’re really sorry for the confusion and frustration you experienced at the claiming stage.
We understand how you intended to send the voucher directly to the recipient, and we appreciate how this didn’t match your expectations. At the moment, the voucher is issued to the buyer’s account Wallet, which can then be used or shared as needed, but we agree that the instructions and flow here could be clearer and more intuitive.
We’ve also now emailed you the voucher to ensure you have it in the correct format.
We’ll make sure your comments are passed on to the team as we continue improving the experience, especially around voucher delivery and clarity of instructions.
If there’s anything further we can help with, please don’t hesitate to contact us at hello@collectionpot.com💛
Warm regards,
Customer Success Team
It's useful
It's straightforward, and helped to collect money from contributors easily.
3. april 2026
Collection Pot was a neat idea for…
Collection Pot was a neat idea for painlessly gathering together donations for a colleague who was leaving. There's inevitably a bit of a faff with regard to verifying the account to comply with money-laundering regulations but that is a one-off and it worked fine. Keep up the good work!
17. april 2026
Uopfordret anmeldelse
Excellent service
Excellent service, perfect for everything from maternity gifts to leavers collections. Super easy to use and customisable to keep themes on brand. Our go-to for any collection.
17. april 2026
Great service
Easy to use and navigate. Plus how quickly I was able to receive the funds after collection closed.
10. april 2026
Besvarelse fra Collection Pot
Hi VMoran,
Thanks so much for your lovely review! We’re really glad to hear you found Collection Pot easy to use and navigate, and that receiving the funds quickly after closing your collection made a difference.
We’d be happy to welcome you back any time you’re celebrating another special occasion.💛
Warm regards,
Customer Success Team
Quick and easy to use
We use CollectionPot for our online work collections. The site is quick and easy to use and set up a pot. It is simple to forward the link on to others so they can contribute to the pot, and transferring the collection to a bank account when the time is complete is straightforward. Would recommend.
10. april 2026
Besvarelse fra Collection Pot
Hi Deb,
Thanks so much for your great review! We’re really pleased to hear that Collection Pot works well for your workplace collections and that you’ve found it quick and easy to set up and share. It’s also great to know that transferring the funds is straightforward.
We really appreciate the recommendation!
See you next time there's something worth celebrating!💛
Warm regards,
Customer Success Team
Communication via Chat
The fact I could speak with a human on the Chat facility was such an advantage. The team were helpful and friendly.
16. april 2026
Besvarelse fra Collection Pot
Hi K A,
Thanks so much for your kind words! We’re really pleased to hear that being able to chat with a real person made a difference, and that you found the team helpful and friendly. It means a lot to us!💛
Warm regards,
Customer Success Team
We used collection pot for our honeymoon
We used collection pot for our honeymoon fund. It was easy to navigate for us and our guests and you have the choice of converting to a gift card or withdrawing the funds to a bank account. The choice of gift card providers is good too! Would highly recommend!
16. april 2026
Besvarelse fra Collection Pot
Hi Charlotte,
Thank you so much for your lovely review! We’re delighted to hear that Collection Pot was a great fit for your honeymoon fund and that both you and your guests found it easy to use. It’s great to know you appreciated the flexibility of gift cards and bank withdrawals, as well as the range of providers available.
Wishing you all the best as you start this exciting new chapter, and thank you for the recommendation!💛
Warm regards,
Customer Success Team
Nicky’s 60th Birthday
Always excellent. Have used collection pot many times and it has always been superb.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Collection Pot
Hi Rachel,
Thanks so much for your lovely review and for coming back to Collection Pot time after time!
We’re delighted to hear it’s consistently been a great experience for you.
See you next time there's something worth celebrating!💛
Warm regards,
Customer Success Team
Reliable and easy to use
15. april 2026
Besvarelse fra Collection Pot
Hi Simon,
Thank you for your kind feedback! We’re really pleased to hear you found the platform reliable and easy to use, that’s exactly what we strive for.
We’ll be here whenever you’re ready to celebrate again!💛
Warm regards,
Customer Success Team
Besvarelse fra Collection Pot
Hi Lauren,
Thanks for your continued support!
We really appreciate you choosing us time and time again. Glad to hear it’s been a straightforward experience for you!
See you next time there's something worth celebrating!💛
Warm regards,
Customer Success Team
A great efficient service although the…
A great efficient service although the charges to make the full donation are a little high in my opinion.
13. april 2026
Besvarelse fra Collection Pot
Hi Dale,
Thank you for your honest feedback! We’re really glad you found the service efficient. We understand your concerns around the charges and appreciate you raising them.
For transparency, the default card processing fee on contributions is 1.9% + 20p. Any tip on top of that is completely optional, and the amount can be adjusted to whatever you’re comfortable with. We’re always working to keep things as fair and flexible as possible while supporting the platform.
We’d be happy to welcome you back any time you’re celebrating another special occasion.💛
Warm regards,
Customer Success Team
Easy to collect
It’s one place for everyone to contribute and easy process to spend or transfer into a bank.
7. april 2026
Besvarelse fra Collection Pot
Hi Kash,
Thanks for your great feedback! We’re really pleased to hear you found it easy for everyone to contribute and simple to spend or transfer funds. That’s exactly what we aim for. We appreciate your support!
Come back any time you’ve got another reason to celebrate.💛
Warm regards,
Customer Success Team
Simple and Easy
This was a really simple website and app to use and made the collection and then giving of the gift very easy. Lots of different options for gift cards and straightforward process to download. I appreciated being able to split the pot across different things. Will use again.
27. marts 2026
Besvarelse fra Collection Pot
Hi JH,
Thanks for the great feedback! We’re glad you found everything simple and flexible, especially splitting the pot and choosing gift cards.
Appreciate your support and hope to see you again soon!💛
Warm regards,
Customer Success Team
Good service but fees a bit confusing
Good service but a bit expensive for small whip rounds. I felt embarrassed to ask people to contribute knowing they had to pay extra. Maybe that is just me. A few people were worried by the message that sounded like I might end up out of pocket and put more in fot that reason which is not what I think you want people to be worrying about. I think I would prefer just paying a flat fee to set it up and then I tell all contributors I will pay that out of the balance. It was a bit confusing as it is.
Edit... thank you for the clarification. I had not realised that the 1.9% +20p was the card fee on each transaction. Might need to say it a bit louder for the dopey ones (me 🤦)
19. december 2025
Besvarelse fra Collection Pot
Hi there,
Thanks for your honest feedback! We understand your concerns around fees, especially for smaller collections.
For clarity, the card processing fee is 1.9% + 20p, and any tip is optional and adjustable. We also appreciate your comments on the messaging and flat fee idea, it's really helpful as we keep improving things.
Thanks again for sharing your experience!
We’ll be here whenever you’re ready to celebrate again!💛
Warm regards,
Customer Success Team
Was really easy to set up and a great…
Was really easy to set up and a great way to collect money. I was encouraged to round up the total to £230 to make a nice round number which I did as it made sense.
However I then did a bank transfer and only received £223.10 with no explanation as to why only this amount had been transferred.
Why suggest to round it up if I am not going to receive the money anyway and where did the £6.90 go ???
Day light robbery and fraud at its finest at no point was it made clear that I would not be getting the full amount that people had in good faith contributed - avoid this company as you end up having to put in more yourself to ensure the money that people donated actually goes to the cause it is supposed to!!!!
I did email customer services but no reply after 2 full working days!!!
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Collection Pot
Hi Caroline,
Thanks for your feedback, and sorry for the confusion here! We can see why that was frustrating.
To clarify, the £6.90 difference is the optional tip selected at the bank transfer stage. This tip is completely optional and can be opted out of at any time before completing the transfer. Please feel free to contact our support team at hello@collectionpot.com and they can rectify this for you.
We appreciate you highlighting this, and we’re always working to make it clearer at each step.
Edit: Our support team is available Monday to Friday, 9am–6pm, as outlined on our website, but we're very sorry we missed getting back to you on Monday. We can see you reached out on Saturday, and we know you were waiting, so we really appreciate your patience and we're glad we’ve been able to be in touch in the meantime.
Warm regards,
Customer Success Team
Such a great tool
Such a great tool. I liked being able to send a simple link to family and friends for a surprise birthday gift for my husband... and it felt much more natural than simply sharing bank details. I love that people could also leave a message. Exactly what I was looking for.
4. april 2026
Besvarelse fra Collection Pot
Hi Lauren,
Thank you for your lovely feedback! We’re so glad to hear you found the platform easy to use and that sharing a simple link felt more natural than sending bank details.
It’s especially nice to know it worked so well for your husband’s surprise birthday gift, what a thoughtful idea! We also love that the messages feature helped make it even more personal.
Come back any time you’ve got another reason to celebrate.💛
Warm regards,
Customer Success Team
I had an issue of my own making
I had an issue of my own making, Liz, a member of the customer team worked through the problem until resolution in a professional and timely manner, excellent service.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Collection Pot
Hi Mark,
Thank you for your wonderful feedback! We’re so glad to hear your issue was resolved smoothly, and that you had a positive experience with Liz, she’ll be really pleased to hear your kind words.
It’s great to know you found the support professional and timely, even when things didn’t go quite to plan.
If you ever need anything in the future, we’re always here to help💛
Warm regards,
Customer Success Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.