I have purchased 10 INTU venetian blinds from Crosby in the last few years and found them a great company to deal with in terms of quality and price, advice and customer service. Recently I needed a... Se mere
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In April 2025 we had our 2nd lot of blinds installed by Crosby Blinds. Like previously, Andrew & Jen were very helpful in guiding our selections. This time we needed special advice as we wanted cosmet... Se mere
Had two blinds fitted, one in the kitchen and the other in the second bedroom. Quality of the blinds and of the service is excellent. Very efficient, helpful in the selection process, extremely knowle... Se mere
I have ordered 8 blinds for my house from them, all electric, and any issues were promptly rectified at no cost to me. The updates were good, tracking supplied and delivery prompt for a custom mad... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.
Kontaktoplysninger
L23 5TD, Crosby, Storbritannien
- 01519249494
- sales@crosbyblinds.co.uk
- crosbyblinds.co.uk
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Great aftersales customer service
Great aftersales customer service. Andrew kindly supplied me with a spare part to my blind more than a year after purchase.
What an amazing company
I have received today the best customer service I have ever experienced. Sincere thanks to Andrew for his help in ensuring my 86 year old Father can have his living room finished before he comes back home for Christmas and adjusting my order accordingly. This is the type of service all companies should try to emulate. Quite simply, one satisfied and extremely happy customer, Thank you !!!!
Most helpful from start to finish
We have dealt with Crosby Blinds several times over the past few years & have always found them most helpful. From the difficult job of choosing the blinds (so many to pick from) with Jen's help & expertise we got there, to them being fitted by Andrew very quickly & expertly we are delighted with them. We have no difficulty in recommending Crosby Blinds
Great blind and pleasure to deal with Jen
Ordered two blinds and delivered in few days. They perfectly fitted my windows. The quality was very good. Unfortunately, there was some problem with one of them two weeks after installation. Immediately contacted the customer service. Jen handled my case and swiftly resolved the problem. It is a great pleasure to deal with Jen.
Great Service & Fabulous Blinds
Our experience from start to finish with Crosby Blinds was excellent. We moved house and wanted new blinds so we took our measurements to the shop and chose our style. There was so much variety to choose from and we were given lots of examples and advise. Once we chose we paid a deposit and 2 days later a gent came out to double check measurements. 2 weeks later we get a call to arrange fitting and the same gent comes out to fit the blinds. He worked quickly and took away all the rubbish/packaging with him.
Our blinds have been up over a week now and they look fantastic. They fit and work perfectly so I would highly recommend Crosby Blinds and if we need anymore in the future I will definitely be going there.
It was a pleasure to deal with Jen and…
It was a pleasure to deal with Jen and Andrew.
I had really good advice in choosing the blinds and the whole process went very smoothly.
I will certainly order from Crosby again.
Excellent service and great quality…
Excellent service and great quality blinds. We had some blinds installed in the lounge and dining room and then an additional one in the kitchen. All the staff were helpful and gave good advice, the blinds look fantastic.
Recommended
I rang on the off-chance of some advice, and explained I was unlikely to be a customer as I live 300 miles away. Despite that, the care and consideration shown me was exemplary. I'm grateful for the advice and impressed by the reception my enquiry received.
Excellent service from first contact in…
Excellent service from first contact in shop, discussing type/quality and suitability on the style of blinds we had chosen for the full house. Andrew who came out to measure up arrived spot on time, he advised us to leave the fitting of kitchen blinds until decoration was completed but took measurments so they could be made up when we were ready. When he arrived to fit the blinds, he took all rubbish away with him. We would 100% recomend this firm to anyone.
Highly recommended
Highly recommended. Very professional. The blinds were replacements for those fitted 20 years ago by the same company.
Great Customer Service
We ordered some blinds five years ago and could not remember what colour they were or even where we purchased them from. Lucky for us there were labels on the inside of our blinds. Sent a WhatsApp message to Crosby and received a message back within minutes.
I received an email showing all details of our original order which allowed us to order more. Great customer service. Thanks Crosby Blinds
Very happy with the service from Crosby…
Very happy with the service from Crosby Blinds
The day after choosing the blinds they came and measured up and 4 weeks later the blinds were installed. Installation was quick.
They came on time for measuring up and installation and the blinds are great.
The Kind of Service we all wish for
A reliable, professional service, good quality product, absolutely will go back to them in the future.
A top quality company - highly recommended
This company really does believe in good customer service.
A problem with my recent order was dealt with and resolved very quickly and efficiently.
They respond to queries promptly and are contactable to give helpful technical and installation advice if needed.
Very impressed!
Fantastic blinds and amazing service
All our tru-fit blinds were ordered and delivered in under 24 hours. All context with the company was great and the blinds themselves were so simple to fit, they have transformed our home!!! Thank you again!
Such a welcome experience from walking…
Such a welcome experience from walking into the shop to the arrival and fitting of 5 sets of blinds. No fuss no hassle fast efficient service, all the packaging and rubbish was bagged and taken away. I was left with exactly what I ordered. Made a nice change to be dealt with by someone who knows what they are selling. Go and see for yourself, you won’t be disappointed..
Excellent service from start to finish.
Excellent service from start to finish.
We ordered 1 blind and when it was fitted we decided to order 3 more for the front of our house.
Speedy delivery and fitting with no mess and all packaging taken away.
Highly recommended and will use them again.
Awful customer experience
Awful customer experience. Ordered £500 blinds 10 weeks ago on the premise of a 1-2 week delivery time. Absolutely ZERO comms on an update other than when I’ve chased. Then Crosby and Bloc playing the blame game. Do not waste your time or money. Extremely stressful and poor experience.

Besvarelse fra Crosby Blinds
I ordered Vertical blinds from Crosby…
I ordered Vertical blinds from Crosby and must admit was a bit nervous about doing it online But Crosby blinds made it so easy . I did phone to be able to speak to someone just to be sure and in todays climate of not always being able to speak to someone it was a pleasure and easy to contact even though I made a couple of mistakes on dates but it was quickly sorted . They have lots of options for contact and customer service outstanding . Would definitely go to them again .

Besvarelse fra Crosby Blinds
Had blinds fitted for a show apartment
Had blinds fitted for a show apartment, great service and the blinds looks fantastic!

Besvarelse fra Crosby Blinds
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