Crosby Blinds Anmeldelser 

316
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have purchased 10 INTU venetian blinds from Crosby in the last few years and found them a great company to deal with in terms of quality and price, advice and customer service. Recently I needed a... Se mere

Bedømt til 5 ud af 5 stjerner

In April 2025 we had our 2nd lot of blinds installed by Crosby Blinds. Like previously, Andrew & Jen were very helpful in guiding our selections. This time we needed special advice as we wanted cosmet... Se mere

Bedømt til 5 ud af 5 stjerner

Had two blinds fitted, one in the kitchen and the other in the second bedroom. Quality of the blinds and of the service is excellent. Very efficient, helpful in the selection process, extremely knowle... Se mere

Bedømt til 5 ud af 5 stjerner

I have ordered 8 blinds for my house from them, all electric, and any issues were promptly rectified at no cost to me. The updates were good, tracking supplied and delivery prompt for a custom mad... Se mere

Virksomhedsoplysninger

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Skrevet af virksomheden

Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

316 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(316)

16 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

What an amazing company

I have received today the best customer service I have ever experienced. Sincere thanks to Andrew for his help in ensuring my 86 year old Father can have his living room finished before he comes back home for Christmas and adjusting my order accordingly. This is the type of service all companies should try to emulate. Quite simply, one satisfied and extremely happy customer, Thank you !!!!

9. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Most helpful from start to finish

We have dealt with Crosby Blinds several times over the past few years & have always found them most helpful. From the difficult job of choosing the blinds (so many to pick from) with Jen's help & expertise we got there, to them being fitted by Andrew very quickly & expertly we are delighted with them. We have no difficulty in recommending Crosby Blinds

6. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great blind and pleasure to deal with Jen

Ordered two blinds and delivered in few days. They perfectly fitted my windows. The quality was very good. Unfortunately, there was some problem with one of them two weeks after installation. Immediately contacted the customer service. Jen handled my case and swiftly resolved the problem. It is a great pleasure to deal with Jen.

14. oktober 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Service & Fabulous Blinds

Our experience from start to finish with Crosby Blinds was excellent. We moved house and wanted new blinds so we took our measurements to the shop and chose our style. There was so much variety to choose from and we were given lots of examples and advise. Once we chose we paid a deposit and 2 days later a gent came out to double check measurements. 2 weeks later we get a call to arrange fitting and the same gent comes out to fit the blinds. He worked quickly and took away all the rubbish/packaging with him.

Our blinds have been up over a week now and they look fantastic. They fit and work perfectly so I would highly recommend Crosby Blinds and if we need anymore in the future I will definitely be going there.

13. oktober 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service and great quality…

Excellent service and great quality blinds. We had some blinds installed in the lounge and dining room and then an additional one in the kitchen. All the staff were helpful and gave good advice, the blinds look fantastic.

6. oktober 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Recommended

I rang on the off-chance of some advice, and explained I was unlikely to be a customer as I live 300 miles away. Despite that, the care and consideration shown me was exemplary. I'm grateful for the advice and impressed by the reception my enquiry received.

27. september 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service from first contact in…

Excellent service from first contact in shop, discussing type/quality and suitability on the style of blinds we had chosen for the full house. Andrew who came out to measure up arrived spot on time, he advised us to leave the fitting of kitchen blinds until decoration was completed but took measurments so they could be made up when we were ready. When he arrived to fit the blinds, he took all rubbish away with him. We would 100% recomend this firm to anyone.

3. september 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Customer Service

We ordered some blinds five years ago and could not remember what colour they were or even where we purchased them from. Lucky for us there were labels on the inside of our blinds. Sent a WhatsApp message to Crosby and received a message back within minutes.
I received an email showing all details of our original order which allowed us to order more. Great customer service. Thanks Crosby Blinds

1. september 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A top quality company - highly recommended

This company really does believe in good customer service.
A problem with my recent order was dealt with and resolved very quickly and efficiently.
They respond to queries promptly and are contactable to give helpful technical and installation advice if needed.
Very impressed!

16. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic blinds and amazing service

All our tru-fit blinds were ordered and delivered in under 24 hours. All context with the company was great and the blinds themselves were so simple to fit, they have transformed our home!!! Thank you again!

6. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Such a welcome experience from walking…

Such a welcome experience from walking into the shop to the arrival and fitting of 5 sets of blinds. No fuss no hassle fast efficient service, all the packaging and rubbish was bagged and taken away. I was left with exactly what I ordered. Made a nice change to be dealt with by someone who knows what they are selling. Go and see for yourself, you won’t be disappointed..

28. juli 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish.

Excellent service from start to finish.
We ordered 1 blind and when it was fitted we decided to order 3 more for the front of our house.
Speedy delivery and fitting with no mess and all packaging taken away.
Highly recommended and will use them again.

2. juli 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful customer experience

Awful customer experience. Ordered £500 blinds 10 weeks ago on the premise of a 1-2 week delivery time. Absolutely ZERO comms on an update other than when I’ve chased. Then Crosby and Bloc playing the blame game. Do not waste your time or money. Extremely stressful and poor experience.

27. maj 2021
Uopfordret anmeldelse
Crosby Blinds-logo

Besvarelse fra Crosby Blinds

While we really are very sorry for the delay, we still believe we offer good customer service.

Once the order was placed we advised Mr Davies that the motor was out of stock with Bloe the manufacture of this branded product.

We offered a full refund with our apologies, however Mr Davies requested to wait for the motor to come back in stock. Bloc the manufacture had no confirmed date for restock at this time.

Since the order was placed we had emailed Mr Davies 7 times along with return phone calls, each time offering our apologies, along with any updated information we had from Bloc with the offer to cancel and take a full refund.

Good news though.. the motor has now in stock again and the order has been expedited at our request and the blind now delivered.

Imported stock is a global problem at present for many industries and many leading brands, this is something that is totally out of our hands.
We do however have many own-brand products which we have greater stock control and no shortages

To summarise we are very sorry for the delay, we have tried no matter how difficult to give the best honest customer service we can, and hopefully, our Trust Pilot ‘Excellent’ rating reflects this.

Bedømt til 5 ud af 5 stjerner

I ordered Vertical blinds from Crosby…

I ordered Vertical blinds from Crosby and must admit was a bit nervous about doing it online But Crosby blinds made it so easy . I did phone to be able to speak to someone just to be sure and in todays climate of not always being able to speak to someone it was a pleasure and easy to contact even though I made a couple of mistakes on dates but it was quickly sorted . They have lots of options for contact and customer service outstanding . Would definitely go to them again .

27. maj 2021
Uopfordret anmeldelse
Crosby Blinds-logo

Besvarelse fra Crosby Blinds

Jackie, thank you so much for the lovely review and kind words 😊

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