‘40% off full priced items’ promo started off as all items but they retracted the discount to only include ‘some’ styles. The shoes in my cart that were discounted then became full price. Their shippi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Crocs sends out 15 percent off coupons but ends up charging a shipping fee even if it says in the webiste free shipping above 49.95. When contacted, they say only one promo code can be applied. But th... Se mere
Delivered wrong items. Insisted they delivered the right items despite being provided with photographs of the wrong items that were delivered. They ignored my request for correct items to be provided... Se mere
I purchased directly from the Crocs website and had an extremely frustrating experience from start to finish. I never received an order confirmation and was not contacted by Crocs to advise m... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Shop the Crocs™ Australia official website for the biggest selection of casual shoes, sandals & more. Free Shipping over $50.
Kontaktoplysninger
47 Wellington Street, 3182, St Kilda, Australien
- 1800 469 382
- customerservice_au@crocs.com
- crocsaustralia.com.au
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Great shoes but still a bit of a gamble
My first Crocs were Ceo slipons bought in a shop, so I knew they would fit. They were wonderful, but were so light that I thought the bag they were in was empty and I left them behind in a hotel! That style, I discovered, had been re-worked and I didn't like the new version at all. At the time I emailed the company and was told that there were no plans to reinstate the style, inspite of many other requests. Wrong. If you have a great style and it sells like hot cakes it doesn't need fixiing!! I see they're back, but with different colour choices in the US, from where we in AUS can't order them. Get that right. I want the navy version - it's this season's colour and I would bet that it would go through your hands so fast it would burn.
Several reviewers have also commented on the variations in sizing. In my hint for a replacement for the Cleos, I found another roughly similar style and bought another colour version of it. That version was FAR too small, and larger versions were sold out. Sending stuff back is a REAL PAIN. This size thing really needs sorting as I hestiate to order online if I feel that I might have to return an item for different sizing.
The discrepancy between what's available in the US and AUS is really marked, and I'm sure that it's a sore point with loads of people.
The shoes themselves, when they fit, are wonderful. I have several Huarache flats and one pair of the flip flops which I wear everywhere, even to work. The website also wroks well, and the order process is relatively simple. Delivery alwasy comes in good time.
To sum up - the AUS office is doing a good job. The main issues are the variation between colours and styles in AUS and the US, which I just don't get. And the doubt about sizing. Get that sorted, and I for one will be buying more shoes!
Thanks for the opportuity to make this feedback, and thanks to v=everyone else who also wrote their reviews.
still a way to go
Great shoes. Leastways the ones I can wear are. I have lipodema, as apparently 10% of the world's women do. But I can only wear a couple of your styles, as my feet and ankles swell incredibly. I love the ones I wear. But the soles wear out too fast and in the winter, on wet paving stones, I have nearly killed myself a couple of times, in 3-month old crocs, slipping up because the soles were worn out, into traffic, in the rain.
I love what you do. I love the colours. I don't love that I can only get a small subset of the styles herein Australia by comparison with USA. I don't love that I can no longer find a shop where I can buy them. I especially don't love what happens when the soles become smooth after only a few months' use and I need to walk in the wet.
gamechanger!
love them to go swimming at the pool at the beach - shopping - walking - sitting - relaxing - they're great for whatever is thrown at you.
even my husband loves them now and that IS big!
This product saved my feet :P
Online shopping with them is faultless.
The men's Santa Cruz are absolutely 5Star quality.
Some of the Crocs are ok some are very bad some soles are slippery and dangerous I have bought several pairs and find the sizing is different for each shoe. They don't last and soon need replacing, but for the price which sometimes can be reasonably ok, but them the Santa Cruz style is perfect.
Great products, excellent service
Whilst there are cheaper versions of crocs you truly get what you pay for with the real thing! Not only that but the service and speed of delivery is awesome!
How I beat heal spurs....
I had heal spurs for a couple of years and Crocs were recommended as a comfort shoe. Within 3 months of wearing Crocs my heal spurs were gone and I am now on my 10th pair some 5 years later. Only problem with the ones I buy is that the shoe can wear out at the big toe. But I still will buy them.
Great, trustworthy online shopping experience
Been a crocs fan for some time now. Love how easy it is to navigate through their website. Never had any issues with finding items or information on the site. Would definitely recommend to friends n family on getting their crocs online in future esp with the super fast courier delivery. The only downside would be the inconsistency of their sizes sometimes for different designs. Other than that, there's nothing more to complain.
Wonderful Company
Great service, fabulous comfortable shoes with consistent sizing, no worries about fit when ordering and excellent speedy delivery. Never more than one or two days from ordering to door. No hesitation in recommending this Company to all and sundry.
Very good service and I love the shoes, they are really comfortable
Very happy with the service, quick deliveries
Great Service,Great Product, Easy Returns but wish they could just resend in the requested size.
I have bought many products from Crocs. Each transaction has run smoothly. I find the website easy to navigate and customer service staff very helpful the one time I had to contact them. Returns are easy but you have to pay the return postage and if you purchased the items on sale and they are no longer on sale when you have to change the size you pay the listed price. Returns are credited to your credit card not against a replacement pair in the correct size.
Easy to navigate. Excellent page layout.
The website is very user friendly. I can find whatever I want very quickly. Even check out and payment is as easy as 123. Great job!
My favourite crocs shoes are flip-flops and wedges.
Super-comfy!!
I got the StretchSole loafers.
Fits perfect, and stretches when I walk.
They are the most cushiest, comfortable shoes I've ever had!
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