Awful delivery experience. I ordered a bed on 26th August and am still waiting. The company used (XDP) provided a delivery time slot then never showed up, later claiming not to find the location. Tryi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service couldn’t fault the team, delivery wasnt the best, damaged goods but this rectified with replacement. 2 beds were amazing, 1 bed which was replaced - middle support must have... Se mere
I was so mixed about the reviews with this company, I was almost put off from going ahead with all of the negative reviews. However, I’ve just received my new bed today and I have to say, I’m so p... Se mere
It’s been 3 weeks and I still have not recieved my bed- I have emailed 3 times and they have replied, however I’m starting to feel that this is a scam company. Customer service keeps fobbing me off,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Crazy Price Beds Website Officially Relaunched In July 2023 and is now under new ownership. We encourage our customers to Sleep Well & Spend Less at Crazy Price Beds. You can shop a wide variety of quality bed frames and styles in a growing range of colours and styles, all at an affordable price. Choose a quality mattress to add to your new bed frame and choose from memory foam or a luxe pocket sprung, as well as our pillow and duvet options to give your bedroom a new lease of life, always at a bargain price. You save money every time you shop at Crazy Price Beds. What's more, you can spread the payments with one of our buy now, pay later options available via Clear Pay and PayPal.
Kontaktoplysninger
Storbritannien
- info@crazypricebeds.com
- crazypricebeds.com
3,2
Middel
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 4 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The bed came really quickly
The bed came really quickly, plus when I noticed that I'd missed out on a promotional code, they applied this retrospectively and gave me a partial refund to the value of the promo code :)
31. juli 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi Martin, Thank you for taking the time to leave us a great 5* review.
We are so happy we could help assist you with this.
Please let us know if there is anything else we can help you with in the future.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Perfect kids juni pine bed
Perfect kids juni pine bed. High quality and very easy to assemble. Ordered on friday and received 4 days later (saturday and sunday is off). Very pleased and satistied. Highly recommended.
30. juli 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi Ben, Thank you for taking the time to leave us a great 5* review.
We are so thrilled you are so happy with your order.
Please let us know if there is anything else we can help you with in the future.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Fast delivery.
After reading so many Bad reviews, I panicked about my order. I bought canopy bed for my daughter on Tuesday night it came Thursday Morning. Fast delivery, everything went Well. Happy with my order
23. juli 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi, Thank you for taking the time to leave us a wonderful 5-star review.
We are so happy to hear this.
Please let us know if there is anything else we can help you with in the future.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Besvarelse fra Crazy Price Beds
Hi Amanda,
Thank you for taking the time to leave us a great 5-star review.
We are thrilled with these comments.
Please let us know if there is anything else we can help you with in the future.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Incredible Quality and Service
We placed an order with Crazy Beds for the first time.
The service we received throughout the process was very good. On receipt of our bed it was exactly what we were looking for. Will have no hesitation to use them again.
25. juli 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi Paul, Thank you for taking the time to leave us a great 5-star review.
We are so happy we was able to assist you,
We can't wait for you to come back and shop with us again.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
I ordered a bed but never got a…
I ordered a bed but never got a confirmation email - I have tried to contact them but no response and they do not have a contact telephone number only an online form - it’s incredibly frustrating that you can’t speak to anyone so would not recommend on this basis! Wouldn’t use them again.
16. juli 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi Emma,
We are very sorry to hear this,
Our confirmation emails sometimes end up Please send us your name and address to our info@crazypricebeds.com email, this way we are able to investigate this for you and get it sorted.
We look forward to hearing back from you.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Company have sent a single bed frame
Company have sent a single bed frame, I ordered a double. It’s taken 16 emails and they are still insisting that the bed frame I have been sent is a universal one that will fit!! It doesn’t! They are refusing to accept responsibility and change the item even though I have sent photo evidence. My mattress is now on the floor.
I would seriously not recommend using this company. It’s been a shambles all the way through.
PLEASE note the reply from this company.. I have been sending photos. Specifically one that shows three pieces of metal.. no slats, no legs and no headboard
12. juli 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hello Corine
Both myself and my colleague have been assisting you with this "issue". As per our emails the bedframe you have ordered uses universal side rails which is compatible with single small double and double size mental bedframes. If you have attempted to assemble the bedframe and come across an issue please send an image and/or video showing the issue so this can be resolved.
I look forward to assisting you further
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds
Thought we were buying a good quality…
Thought we were buying a good quality wooden single bed as advertised, turns out which seems like plastic material.
Had 3 months and its broken already, would not recommend unfortunately.
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi Phil,
I am very sorry to hear this, If you are having issues with your purchase,
Please forward us any concern and image you may have to info@crazypricebeds.com.
We look forward to hearing back from you.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Ordered a bed
Ordered a bed . Your courier service lost it. I couldn’t order another replacement.
18. juni 2024
Besvarelse fra Crazy Price Beds
Hi Sharon,
I'm really sorry to hear about this. It looks like we had to process a full refund for you because we couldn't get a replacement due to being out of stock. I genuinely apologize for any inconvenience this may have caused.
Take care,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Great price for a lovely bed
Little apprehensive about using this company but I needn’t have worried.
Great price for a lovely platform bed, delivery was in very good time and was pretty simple to put together
20. juni 2024
Besvarelse fra Crazy Price Beds
Hi Louise, Thank you for taking the time to leave us a great 5-star review.
We are so happy to hear how impressed you are with your purchase.
Please let us know if there is anything else we can help you with in future.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Besvarelse fra Crazy Price Beds
Hi Nicolette, Thank you for taking the time to leave us a fantastic 5-star review.
We are so thrilled with your feedback and we really appreciate this.
Please let us know if there is anything else we can help you with in the future.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Got the bed parts missing screws and…
Got the bed parts missing screws and that left at my front door blocking my door and i was in the house he never even rung the bell anyways I shouted him from the window he totally ignored drove off disgusting behaviour
20. juni 2024
Besvarelse fra Crazy Price Beds
Hi,
I am very sorry to hear this information regarding your delivery, we will be sure to pass this feedback over to xdp.
If you have parts missing, please contact us on info@crazypricebeds.com
So we can raise a replacement for you.
Again, please allow us to apologise for any inconvenience this may have caused you.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Fast delivery
Fast delivery, bed was better then I thought it would be ,its beautiful grey frame worth every penny and would highly recommend this company
19. juni 2024
Besvarelse fra Crazy Price Beds
Hello Kerrie
Thank you for taking the time to leave us a wonderful, I'm delighted to hear how happy you are with your order and the overall experience you've had with us.
Please let me know if there is anything else i can help you with.
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds
all very good
all very good, great price, good delivery, great product, would absolutely recommend this product/ company!!!!
19. juni 2024
Besvarelse fra Crazy Price Beds
Hi Mark, Thank you for taking the time to leave us a great 5* review.
We are thrilled to hear this.
Please let us know if there is anything we can help you with in the future.
Kindest regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Excellent bedside table
Excellent bedside table - delivered super quick and all very easy! Thank you
18. juni 2024
Besvarelse fra Crazy Price Beds
Hi Richard, Thank you for taking the time to leave us a great 5* review.
Please let us know if there is anything we can help you with in the future.
Kindest regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Terrible experience from start to…
Terrible experience from start to finish. Cancelled order after much screwing around. No confirmation email, do delivery information, no bed, no customer service. Will never ever use company that has no phone access to customer service. Avoid at all costs.
15. juni 2024
Besvarelse fra Crazy Price Beds
Hi Mark
I can see ALL emails were responded to within 24 hours.
Unfortunately, your order was canceled as a dispute was opened with your bank by yourself because you didn't receive the tracking information by the time you've been given even though this was sent to you via email when you asked for it. You sent many abusive emails to us (within minutes of each other) which was another contributing factor to your order being cancelled. We are here to help customers not to be insulted.
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds
Never received my bed absolutely…
Never received my bed absolutely disgusting service never again scammers
12. juni 2024
Besvarelse fra Crazy Price Beds
Hello Imojen
I have looked into the order and i can see that there was a missed delivery on 17/06/24in our last email sent on 18/06/2024 we asked you to confirm the property in the image provided by the driver was your address and we have not heard back from you since then. If you could kindly confirm this is your address we can request XDP route your order back out for delivery on the next available route.
I look forward to assisting you further
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds
Didn't like how things were handled and…
Didn't like how things were handled and email find but everything else was not good
24. maj 2024
Besvarelse fra Crazy Price Beds
Hello Linda
Thank you for your feedback. i understand from your email trail you was unhappy with the condition XDP (our third-party carriers) delivered your order in, as per reply this is not the level of service we expect for our customers. We are still awaiting images of the mattress so a solution can be offered.
I look forward to assisting you further
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds
Besvarelse fra Crazy Price Beds
Hi Scott,
Thank you for the fantastic 5-star review! We're thrilled that you're delighted with your order and the quick delivery. If you need any further assistance, feel free to reach out to us.
Best regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
3 weeks and still no bed!!
3 weeks and still no bed!!! Ordered a Windsor princess pink crush velvet bed with storage and nothing has come! No delivery date nothing! Do not use this website! I wish I read the reviews because I’d have thought twice!!!!! Ordered through a children’s centre so I don’t even have the order number to put in. Sort yourselves out!!!!
7. juni 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hello
I'm sorry to hear you are yet to receive your order, unfortunately, I can't locate your order due to no information being provided with your review. if you could kindly provide additional information so I can locate the order I will be happy to assist you further.
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.