Awful delivery experience. I ordered a bed on 26th August and am still waiting. The company used (XDP) provided a delivery time slot then never showed up, later claiming not to find the location. Tryi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service couldn’t fault the team, delivery wasnt the best, damaged goods but this rectified with replacement. 2 beds were amazing, 1 bed which was replaced - middle support must have... Se mere
I was so mixed about the reviews with this company, I was almost put off from going ahead with all of the negative reviews. However, I’ve just received my new bed today and I have to say, I’m so p... Se mere
It’s been 3 weeks and I still have not recieved my bed- I have emailed 3 times and they have replied, however I’m starting to feel that this is a scam company. Customer service keeps fobbing me off,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Crazy Price Beds Website Officially Relaunched In July 2023 and is now under new ownership. We encourage our customers to Sleep Well & Spend Less at Crazy Price Beds. You can shop a wide variety of quality bed frames and styles in a growing range of colours and styles, all at an affordable price. Choose a quality mattress to add to your new bed frame and choose from memory foam or a luxe pocket sprung, as well as our pillow and duvet options to give your bedroom a new lease of life, always at a bargain price. You save money every time you shop at Crazy Price Beds. What's more, you can spread the payments with one of our buy now, pay later options available via Clear Pay and PayPal.
Kontaktoplysninger
Storbritannien
- info@crazypricebeds.com
- crazypricebeds.com
3,2
Middel
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 4 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company
Great company . 2nd bed I’ve bought off this site . Perfect and looks great .
21. august 2025
Besvarelse fra Crazy Price Beds
Thank you so much for your wonderful 5-star review! We're thrilled you chose us again — your continued support means a lot.
If there's anything else we can help you with, please don't hesitate to get in touch.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Very disappointed moved home ordered…
Very disappointed moved home ordered beds for new house and mattresses everything was delivered apart from the mattresses
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hello
I have reviewed the tracking information provided by XDP and can confirm that the boxes were separated between the collection and delivery depots. XDP has taken the necessary steps to transport the remaining box to the correct depot and will be scheduling a second delivery for you promptly.
We sincerely apologize for any inconvenience this situation may have caused you. If you do not receive any communication from XDP within the next 48 hours, please feel free to reach out to us for further assistance.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Besvarelse fra Crazy Price Beds
Hi there,
Thank you so much for taking the time to leave us a fantastic 5-star review! We’re thrilled to hear you’re happy with the delivery time and the quality of your mattress — that really means a lot to us.
If there’s anything else we can do for you, please don’t hesitate to get in touch.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Always good
Always good. Took me a while to work out where I bought my last excellent mattress and so pleased I ordered from you again.
Great memory foam mattress at a good price. Unlike the terrible one I ordered elsewhere and will have to return.
19. august 2025
Besvarelse fra Crazy Price Beds
Hi there!
We really appreciate you taking the time to leave us a fantastic 5-star review. It truly makes us happy to know that we could help you!
Feel free to come back and shop with us anytime!
Best wishes,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Great communication great delivery…
Great communication great delivery after being disappointed buy other companies
12. august 2025
Besvarelse fra Crazy Price Beds
Thank you so much for your wonderful 5-star review! We're delighted you’re happy with the service you received — it really means a lot to our team. If there’s anything more we can help with, please don’t hesitate to get in touch.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Bed was damaged. Customer service unhelpful and unfair
The bed was broken when it arrived. I asked for a refund. The request was ignored and a replacement was sent out. I don’t need a replacement as had to buy a different bed from an alternative company (which I would
recommend) I’m now being told I have to refuse delivery of the bed I don’t want when it arrives before they will consider giving me a refund.
18. august 2025
Besvarelse fra Crazy Price Beds
Hi,
I can confirm that your replacement has been cancelled and a refund has been processed. We apologise for any inconvenience this may have caused.
If you have any questions or need further assistance, please contact us at info@crazypricebeds.com or visit www.crazypricebeds.com.
Kind regards
Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Brilliant quality and low prices plus…
Brilliant quality and low prices plus got an extra discount delivery was quick too would highly recommend will deffo be using again thank you crazy price beds
16. august 2025
Besvarelse fra Crazy Price Beds
Hello there!
A big thank you for taking the time to leave us such a wonderful 5-star review! 🌟 We love hearing that you enjoyed an experience that's like a dream come true for every shopper—fantastic quality, budget-friendly prices, quick delivery, and a cheeky extra discount to top it all off!
If there's anything else we can do to assist you, please don’t hesitate to reach out. We're here for you!
Warm wishes,
The Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
The bed I ordered
Update: I was contacted by Crazy Price Beds and after reviewing the photos they offered a free of charge return, due to time restrains to finish the room we are keeping the bed and are getting the bed professionally resprayed. Crazy Price Bed has given me £40 refund as compensation.
The Harpenden Brushed Gold Metal Bed I ordered, was supposed to be brass (as the photo on the website) but when the bed arrived it was black with some random brass brushstrokes, not even closely resembling the advertised photo. When I wanted to return the bed I was told I had to find a shipping company to return and pay for the return shipping myself, despite the product being falsely advertised.
16. august 2025
Besvarelse fra Crazy Price Beds
Dear Kitty.
We regret to learn of the issue you are experiencing. Please forward clear photographs of the incorrect items at your earliest convenience. Upon receipt, we will review them and arrange for appropriate corrective action.
Yours sincerely,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Item arrived damaged and when…
Item arrived damaged and when contacting i just get automated responce that will not resolve the issue.
Not a great experiance with this business and would look for another business if i decided to buy again.
13. august 2025
Besvarelse fra Crazy Price Beds
Dear John,
I trust this message finds you well.
We have noted our ongoing communication concerning the issues you have raised. As previously mentioned, we kindly request that you provide images of the damaged items. This will enable us to address the situation expediently for your satisfaction.
Thank you for your attention to this matter.
Sincerely,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Efficiency / effectiveness
Our order for a white metal bed arrived in a very poor package for the heavy product inside. It was well taped up with sellotape, so better packaging required. On opening up the package to check contents the bolts nuts and caps were not in the consignment to assemble the bed. On email contact ( no telephone numbers available) which was to check where they may have been put, a slow response was received indicated that they were unable to send a replacement pack as they have no stock.If you are a able to source the required parts we will reimburse you the costs.Eventually managed to source materials that would do a job in assembling the bed, with receipts copied and submitted. Furthermore a message received the next day indicated that they could arrange a collection and replacement ( which indicates that further stock was available and therefore could have recovered from the stock held the assembly pack and sent by priority to assemble the bed since received by the weekend when the bed was needed) Apologies have been received from the Customer Experience team but overall the efficiency and effectiveness of the supplier along with the manufacturer (packaging standard) needs to really
improve for a better experience.
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Dear Ron,
I am very sorry to hear this.
I can confirm that you have agreed to a partial refund, and we have arranged for you to source the damaged parts, as we currently have no stock available. Please accept our apologies for any inconvenience this may have caused.
If you need any further assistance, please let us know.
Kind regards,
Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Good range of beds at very good prices.
Good range of beds at very good prices.
Delivery fast and tracked.
13. august 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi — thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled everything went smoothly — great selection, excellent value, and hassle-free delivery. 🛏️📦 Your feedback really brightens our day and helps make shopping effortless for everyone.
If there's anything else we can help you with, please don’t hesitate to let us know.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
I have only received half of the double…
I have only received half of the double bed. The slats and the head board. I have tried contacting them but no reply. I think I am going to have to buy another bed.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi,
I am very sorry to hear you are missing part of your order.
We have not received any messages under the name you have provided.
Please contact us at info@crazypricebeds.com, so we can help rectify this for you.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
You are very bad the worst company in…
You are very bad the worst company in the world you let me waiting nearly one month without answer when i keep asking where is my beds you answer we don’t have it sorry is that reight ???
13. juli 2025
Uopfordret anmeldelse
Great company to deal with
Great company to deal with! Good value for money, the bed has stood the test of time for 3 years for my son. I recently emailed them as I’ve had to move, and have lost the assembly instructions. The customer care came back to me in less than 5 minutes with the respective PDF instructions. Great service
13. august 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi there!
Thank you so much for sharing your wonderful 5-star review with us! 🌟 We’re absolutely thrilled that we could assist you with your assembly instructions.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help!
Wishing you a fantastic day ahead!
Warm regards,
The Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
DON'T BUY
Bought the Beaumont Pink Velvet Storage Fabric Bed for my daughter's room, in the hope of having the storage space underneath but with the weight of the mattress on the base, it was more or less impossible to lift! Plus the weight of the mattress was making the base sink in the middle where it joined with 2 hinges (not very sturdy).
Asked for a refund as description on website incorrect with it being advertised as a "storage bed" when this is not correct. They asked for me to return the bed at my own expense (it would cost around £500 to return - more than the bed cost in the first place!)
A very unhappy and disappointed customer - never again.
25. juni 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Thank you for sharing your feedback. I'm truly sorry to hear about your experience. If the bed is no longer needed, please reach out to us at info@crazypricebeds.com. We genuinely want to help and will do our best to support you.
Kind regards
Customer Experience Team
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Outstanding Customer Service
The level of customer service provided by Hannah was exceptionally outstanding! Responses were professional, responsive and prompt.
20. maj 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi, thank you for taking the time to leave us a great 5-star review.
We are thrilled to hear Hannah was able to help you.
Please let us know if there is anything else we can help you with.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Lovely company to deal with
Purchased a bed in 2022 - hunter kids bunk bed - and have had it since. I recently dismantled it to re-build once moved, as the bed is made out of solid wood it came down very easily with no issues. The bed has lasted my daughter many years, and many more to come! I contacted crazy beds to try locate an assembly manual, as it had disappeared from their website, and a lovely customer service assistant - Hannah - was able to promptly help me and send the assembly instructions.
24. april 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi, Thank you for your great 5-star review.
We are thrilled to hear Hannah was able to help assist you with this.
We hope you come back and shop with us again soon.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
After not being happy with a bed
After not being happy with a bed, was happily sent a replacement bed of my choosing (that was the same price).
14. april 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi, Thank you for taking the time to leave us a great 5-star review.
We are thrilled we were able to assist you with an alternative replacement for your damaged bed.
We hope you come back and shop with us soon.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Absolutely fantastic customer service!
Hannah at Crazy Bed Prices was so helpful in sending me assembly instruction PDFs for my Harlow Daybed lost during a move. So calm, friendly and patient.
A real pleasure to have shopped with them!
4. april 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi, Thank you for your fantastic 5-star review.
We are thrilled to hear Hannah was able to assist you with this matter.
We hope you come back and shop with us soon.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Where to start- terrible service
Where to start? Frame delivered before agreed date, when I was not at the property (having been assured they wouldn't do that when I chased for confirmation of the order and delivery date - neither of which ever came). Went to my new house today to be greeted by angry neighbour -the idiot delivery driver had literally lent it leaning against his solid wood front door (no window). So when he opened the door, my bed literally fell on him. If it had rained, it would have all got soaked. No confirmation that it was delivered either. Thanks for ensuring I got a horrible intro to my new home, as if the move wasn't stressful enough. Now my new neighbour is angry with me, brilliant. Aaand the slats provided are for a single bed, not the double frame I ordered. Haven't opened the frame yet so let's hope that's right at least. Would strongly NOT recommend this company if you want great customer support to keep you updated - you won't get it here!
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi,
We sincerely apologize for the inconvenience you have experienced. We have reached out to XDP regarding their decision to leave your parcel in an unsuitable location. Your feedback is important to us, and we are taking this matter seriously.
As previously mentioned, we cannot provide a specific delivery date because we rely on a third-party carrier. However, please rest assured that XDP will contact you on the morning of delivery with a two-hour time window to ensure you are informed.
Your Box 2 is a versatile universal box, designed to be compatible with single, small double, and double frames. Please note that the name printed on your Box 2 is due to a manufacturing error, and we kindly ask you to ignore it.
We appreciate your understanding and patience as we resolve these issues. Thank you for your continued support.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Dette er Trustpilot
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