Awful delivery experience. I ordered a bed on 26th August and am still waiting. The company used (XDP) provided a delivery time slot then never showed up, later claiming not to find the location. Tryi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There was a hold up with the delivery company (xpd). Not crazypricebeds fault. Because of this they refunded me the full price of the bed and let me keep it for free! Hannah kept me updated throughout... Se mere
Excellent customer service couldn’t fault the team, delivery wasnt the best, damaged goods but this rectified with replacement. 2 beds were amazing, 1 bed which was replaced - middle support must have... Se mere
It’s been 3 weeks and I still have not recieved my bed- I have emailed 3 times and they have replied, however I’m starting to feel that this is a scam company. Customer service keeps fobbing me off,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Crazy Price Beds Website Officially Relaunched In July 2023 and is now under new ownership. We encourage our customers to Sleep Well & Spend Less at Crazy Price Beds. You can shop a wide variety of quality bed frames and styles in a growing range of colours and styles, all at an affordable price. Choose a quality mattress to add to your new bed frame and choose from memory foam or a luxe pocket sprung, as well as our pillow and duvet options to give your bedroom a new lease of life, always at a bargain price. You save money every time you shop at Crazy Price Beds. What's more, you can spread the payments with one of our buy now, pay later options available via Clear Pay and PayPal.
Kontaktoplysninger
Storbritannien
- info@crazypricebeds.com
- crazypricebeds.com
3,2
Middel
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 4 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very reliable and friendly they…
Very reliable and friendly they rearranged my delivery as I was in labour the time it was ment to come very easy to order and very efficient would recommend these guys they are friendly polite and have very good customer service
19. maj 2024
Besvarelse fra Crazy Price Beds
Hi Sarah,
Thank you for taking the time to leave us a great 4-star review. We were more than happy to help you. Thanks for offering to recommend us. Please let us know if there's anything else we can help you with in the future.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Brought a triple bunk bed
Brought a triple bunk bed for my children got a delivery date and time so got rid of the old bet to put the new bed up and not even half of it was there! Couldn't even make a single bed out for what was in the box , no number to call to talk to someone about this.
Edit .... contacted back quickly and resolved the issue effectively, will definitely be using again in the future
30. maj 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi Amber,
I am very sorry to hear this, I can see your order has been split by xdp between the collection depot and delivery depot, We do advise on our website that this can sometimes happen.
Please be assured your remaining delivery will be with you within 48 hours,
Please let us know if there is anything else we can help you with?
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
I bought the bed and the read the bad reviews…
I bought the bed and then read the bad reviews. I asked for a refund but they refused until delivery was refused. No number to call fir CPB and no number for delivery company XDP. The order would not have been delivered if I hadn't put in a claim to my bank for a refund. Delivery promised numerous times but it never happened. It took around 3 weeks for delivery. Now I have the bed it is great except the gas lift mechanism doesn't work so not the ottoman bed I want and had hoped for. I have emailed CPB for extra parts. Let's see what happens! I would not recommend this company.
3. maj 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi Caroline,
I am very sorry to hear this, I can confirm I have raised the replacement for you this morning.
Once your replacement is with xdp, they will contact you with all your delivery information.
Once again, please allow me to apologise for any inconvenience this may have caused you.
Please let us know if there is anything else we can help you with?
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Besvarelse fra Crazy Price Beds
Hi Chris,
Thank you for taking the time to leave us a great 5-star review. We are thrilled that you are happy with your order and we hope you will come back to shop with us again. Please let us know if there is anything else we can help you with.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
I'm really delighted with this purchase,would definitely buy from this company again.
Communication was a little but slow but once I made contact with their team, their responses were really fast. If you don't get an email, send an email to their support team (info@) and they're excellent! The bed I ordered is phenomenal. I absolutely love it!! It's exactly what I paid for and I'm sure it will last a long time. I'm really delighted with this purchase,would definitely buy from this company again.
28. maj 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi, thank you for taking the time to leave us a fantastic 5-star review. We really appreciate your kind words. We are so happy to hear that you love your new bed. Please let us know if there is anything else we can help you with in the future.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Love my new bed
17. maj 2024
Besvarelse fra Crazy Price Beds
Hi
Thank you for taking the time to leave us a great 5-star review.
We are thrilled to hear you love your new bed.
Please let us know if there is anything else we can help you with.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
they only gave me the mattress and…
they only gave me the mattress and headboard from two weeks ago and to this day i haven’t received the rest of the parts or a refund
14. maj 2024
Besvarelse fra Crazy Price Beds
Hi,
I'm very sorry to hear about this. I can see that xdp has marked your order as a return due to your damaged boxes.
I want to apologize for any inconvenience this may have caused you. A replacement has been raised for you.
Please let us know if there is anything else we can help you with.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Besvarelse fra Crazy Price Beds
Hi Aisha,
Thank you for taking the time to leave us a great 5-star review. We are thrilled that we could assist you. Please let us know if there is anything else we can help you with.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Quick delivery and baby loves her bed.
11. maj 2024
Besvarelse fra Crazy Price Beds
Hi, Thank you for taking the time to leave us a great 5* review.
We are thrilled to hear your baby loves her new bed, Also that delivery was quick.
Please let us know if there is anything else we can help you with?
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Flipping awful
Flipping awful, ordered bed 17 days ago and still waiting - cant get a refund until i refuse delivery but how can i refuse delivery when it hasn’t been delivered!
5. maj 2024
Besvarelse fra Crazy Price Beds
Hi Victoria,
I'm very sorry to hear about the issues you are facing. I can see that we have been in communication with you this morning regarding this issue. As advised, XDP will attempt delivery tomorrow. If the items are no longer required, please refuse the delivery. Once you have done this, please let us know and we will process your refund.
Please let us know if there is anything else we can help you with.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com | Web: www.crazypricebeds.com
Besvarelse fra Crazy Price Beds
Hi Peter,
Thank you for taking the time to leave us a great 5-star review. We are thrilled that you are happy with your order. Please let us know if there is anything else we can help you with in the future.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
I have received my order however we are…
I have received my order however we are 8 pieces missing!! Which I believe is a whole box of items now I have no where to sleep and I’m heavily pregnant! No one is available to contact !
20. maj 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi Jade,
I'm sorry to hear about the issue. I have reviewed the tracking information provided by XDP and can confirm that the boxes were separated between the collection and delivery depots. XDP has taken the necessary steps to transport the remaining box to the correct depot and will be scheduling a second delivery for you promptly.
We apologize for any inconvenience this may have caused you.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Order comes in pieces been expecting…
Order comes in pieces been expecting another delivery for the past few days now …. Still nothing Everytime I email the company there’s no solution to my problem
20. maj 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi, I am very sorry to hear about this. It seems that your delivery was split between the collection depot and the delivery depot. Please note that this can sometimes happen, as we advise on our website. We apologize for any inconvenience this may have caused you.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Bed I ordered, still not received!
I ordered a trundle bed on the 2nd of May. It’s now the 19th of May and I still have not received it. I’ve emailed Crazy Price Beds but I’ve not had a reply as yet. I desperately need this product by this week!
2. maj 2024
Besvarelse fra Crazy Price Beds
Hi Kristian,
I'm sorry to hear about this. It looks like we've been in touch with you regarding your order. Unfortunately, your order has been canceled and refunded because the item is out of stock. We apologize for any inconvenience this may have caused.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
This is a response to one of my other…
This is a response to one of my other reviews left here. My order number is 2232. I have received bed which clearly has defects, sent them pictures. As bed was already assembled , I agreed, for offered £35 pounds partial refund to cover paint cost. Opened PayPal case, as purchased through PayPal (luckily) , so they could offer me a partial refund. Guess what, THESE LIARS now asking to return a bed and only after that they will offer a full refund. Come and collect your bed which is already assembled. Why do we have to spend time to disassemble this bed and pack etc. and ship at our own cost back. If you unable to meet customers expectations by selling new item as NEW , not with defects, then you will get bad reviews from every single unhappy customer. It’s a shame I cannot attach pictures here and correspondence from them. Do yourself a favour and shop elsewhere. I will be leaving reviews everywhere, to warn other potential buyers of these scammers!!!!!
17. maj 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi,
Due to the open Paypal case, we are unable to discuss your order outside of the case. I apologize for any inconvenience this may have caused you.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Head board missing and no phone number…
Head board missing and no phone number to ring, can only email
4. maj 2024
Besvarelse fra Crazy Price Beds
Hi Michelle,
I am very sorry to hear this. I have reviewed the tracking information provided by XDP and can confirm that the boxes were separated between the collection and delivery depots. XDP has taken the necessary steps to transport the remaining box to the correct depot and will be scheduling a second delivery for you promptly.
We sincerely apologize for any inconvenience this situation may have caused you. If you do not receive any communication from XDP within the next 48 hours, please feel free to reach out to us for further assistance.
Warm regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Quick and easy 👍👍
28. april 2024
Besvarelse fra Crazy Price Beds
Hi Matthew,
Thank you for taking the time to leave us a great 5-star review. We are thrilled that you found the process quick and easy. Please let us know if there is anything else we can help you with.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
I've made 2 orders over last couple…
I've made 2 orders over last couple years with Crazy Price Beds and had great experience both occasions. Took me and the wife couple of hours to build our king ottoman, instructions and a bit of common sense did us OK. The bed and mattress are amazing. Had to chase up order confirmation and XDP split the delivery so dealt with Hannah from customer service team, she was fantastic. Would recommend this company to anyone. Can't be beaten on price
3. maj 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi Rich,
Thank you for taking the time to leave us a great 5-star review. We are thrilled to hear how happy you are with your new purchase. Thank you for your continued custom. Hannah will be thrilled with your feedback. Please let us know if there is anything else we can help you with?
Kind regards,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
I ordered a bed on the 6 th may bed…
I ordered a bed on the 6 th may bed said it was delivered on the 9 th but no delivery , tried to contact them but no response is this a scam
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra Crazy Price Beds
Hi Carley,
I am very sorry to hear this. Please send us an email at info@crazypricebeds.com with the name on the order so we can investigate this for you.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Nice website, but difficult to contact with a problem
You took my order and money and it was down to me to find out that you had run out of stock.
You are difficult to get hold of through your website.
I did get an answer eventually and a subsequent refund thank you.
You thanked me for "reaching out to you!" Whatever that means.
10. maj 2024
Besvarelse fra Crazy Price Beds
Hi David,
I am so sorry to hear about this. It seems that there was a stock issue with our warehouse. We always try to reach out to all customers whose orders are out of stock. However, sometimes our emails end up in the junk/spam folder.
Please let us know if there's anything else we can help you with.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com | Web: www.crazypricebeds.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.